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“Great hotel but apparently noisy on weekends”

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Ibis Edinburgh Centre South Bridge
Ranked #67 of 150 Hotels in Edinburgh
Certificate of Excellence
GreenLeadersSilver level
Edinburgh, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great hotel but apparently noisy on weekends”
Reviewed 28 February 2014

Friday night 12:32am ...... still cant sleep in room 819 due to terrible noisy music from bar outside.... nice new hotel, good price but is you stay here never book room 819 or any room on this side of the hotel at weekends!

Room Tip: avoid room 819 at weekends
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  • Stayed February 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank dvd9187
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ioannis K, Manager at Ibis Edinburgh Centre South Bridge, responded to this review, 1 March 2014
Dear Guest,

Thank you for taking the time in sharing your last stay with us. I am sorry to hear your night sleep did not meet your expectations, and I would like to confirm to you we are now dealing carefully with those noise issues along with Edinburgh Council. We truly hope you will give us the opportunity to welcome you again for a hassle-free stay. Many thanks, Emilien Felix - Assistant General Manager
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1,923 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (243)
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dublin
Level Contributor
63 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 24 February 2014

Stayed here for two nights recently and we were delighted we chose this hotel.
We had a large and very comfortable room, spotlessly clean.
The breakfast buffet had something for everyone.
Very friendly staff all round and we were able to check in at 9am on the morning we arrived.
There is a supermarket next door, the Scottish National Museum is around the corner (well worth a visit) and the hotel is very close to all the main sights in Edinburgh. Several bus routes stop an the street outside.
Overall excellent value and very well run.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sombom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ioannis K, Manager at Ibis Edinburgh Centre South Bridge, responded to this review, 25 February 2014
Dear Guest,

Thank you for sharing your last stay with us. We all are deloighted to see you have enjoyed your stay with us, and we look forward to seeing you back very soon!
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Wien, Österreich
Level Contributor
63 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 23 February 2014 via mobile

This Hotel has got everything a Traveller needs. Very nice and comfortable room, a very nice and complete breakfast as well as a good location within walking distance to the City Center. Also a lot of local Busses pass by directly in front of the house. Supermarket located next door, Royal Mile is 2 minutes away. Can definitely recommend!

Stayed February 2014, travelled solo
Helpful?
1 Thank Dieter577
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ioannis K, Manager at Ibis Edinburgh Centre South Bridge, responded to this review, 24 February 2014
Dear Guest,

Thank you for taking the time in sharing your latest stay with ourselves. I am delighted to see you have enjoyed your stay, and we hope to welcoming you again very soon. Thank you again.
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2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 February 2014

Hotel has excellent location for accessing all of Edinburgh. Rooms were a ggod size and spotlessly clean. Friendly staff. Had breakfast buffet in the restaurant and that was good too. Would recommend and will definitely return.

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Crlnptch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ioannis K, Manager at Ibis Edinburgh Centre South Bridge, responded to this review, 24 February 2014
Dear Guest,

Thank you for your kind words. I will share them along with all my team. We hope to seeing you back very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montrose, Scotland, United Kingdom
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 23 February 2014

Just back from spending two nights here. Room was lovely ( more spacious than rooms in other Ibis hotels we have stayed in) , lovely and clean and new, although very warm even with heating on lowest setting. Staff friendly and helpful at check in. Location good for Royal Mile , Princes Street etc.
Bit of a problem on Saturday night when fire alarm went off. Fire alarm itself not a problem for obvious reasons, but not one member of staff seemed to know what to do. Guests were either heading outside, standing around reception or just ignoring it and heading back to bar or rooms. Saw two members of staff at reception area , both of whom seemed to be just ignoring guests and looking a bit lost and puzzled themselves. No information was being given out, so all a bit of a shambles really. Luckily a false alarm on this occasion but could have been very dangerous....more staff training required I think !!

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank NicDG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ioannis K, Manager at Ibis Edinburgh Centre South Bridge, responded to this review, 24 February 2014
Dear Guest,

Thank you for your latest review. I am glad to hear you have enjoyed our brand new Ibis product! I will share your comment with my team. We also appreciate your feedbacks in regards of the fire alarm you have experienced. More sensible trainings and fire safety procedures have already been scheduled to all of our team to avoid such an unfortunate situation in the future. We hope to seeing back very soon! Many thanks, Emilien Felix - Assistant General Manager
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Lincoln
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 22 February 2014

Just come back from a 2 night stay at this new hotel. The room was brilliant with a good view of the city centre and all of the staff were very helpful. A very large and new hotel which is still being finished in places. However, for location, price and amenities I cannot fault this hotel. I will most definitely stay here again.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sparksparky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ioannis K, Manager at Ibis Edinburgh Centre South Bridge, responded to this review, 23 February 2014
Dear Guest,

Thank you very much for your kind feedbacks. I am glad to hear you have had a hassle-free stay with us, and we all look forward to seeing you back very soon. Many thanks, Emilien Felix - Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
United Kingdom
Level Contributor
72 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed 19 February 2014

My husband and I have just returned from a two night stay at this hotel. From the outset, the staff were extremely helpful and friendly (I must make a special mention about Niall who was on duty in the restaurant both mornings that we had breakfast. He was so pleasant and cheerful and nothing was too much trouble). Our room was spotlessly clean and the bed was very comfortable. The bathroom was very "pod like" and I really liked this unique feature. It was also spotlessly clean with a nice shower. Like other reviews, we would have also liked more tea facilities in the room. However, after asking at reception, we were immediately given more. We had breakfast both mornings of our stay and it was excellent value for money with plenty of choice. We also used the bar in the evening and found the prices very reasonable compard with other places that we have stayed. The girl serving at the bar was also very friendly. Our only fault with this hotel was with the towels....great on the first day but the replacement set given on the second day smelt foisty and unpleasant. You certainly couldn't dry yourselves with them! After speaking to reception, the staff were very apologetic and gave us a replacement set immediately. Unfortunately, they proved to be exactly the same ( a dodgy batch?) That aside, it was a great stay, great location, great food, lovely staff and I wouldn't hesitate to stay here again.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank SDLily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ioannis K, Manager at Ibis Edinburgh Centre South Bridge, responded to this review, 20 February 2014
Dear Sam,

Thank you for your latest feedback. It is with pleasure I am reading through your positive experience with us. I will pass on your kind words to Niall and his team, which I am sure he will be delighted to hear and it will certainly motivate us all to provide an even better customer service. Thank you again, Emilien Felix - Assistant General Manager
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Additional Information about Ibis Edinburgh Centre South Bridge

Property: Ibis Edinburgh Centre South Bridge
Address: 77 South Bridge, Edinburgh EH1 1HN, Scotland
Phone Number:
Region: United Kingdom > Scotland > Edinburgh > Old Town , Cowgate
Amenities:
Business Centre with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
#5 Green Hotel in Edinburgh
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Ibis Edinburgh Centre South Bridge 3*
Number of rooms: 259
Official Description (provided by the hotel):
Ibis Edinburgh Centre South Bridge is an economy hotel located in Edinburgh Old Town, just off Royal Mile.The hotel has 259 modern guest rooms and is within walking distance of the sights and nightlife of Edinburgh. The bar serves a selection of beers, wines, spirits as well as light meals & snacks 24 hours a day. Waverley Railway Station is just 0.5km and Edinburgh Airport is 13km away. Edinburgh Old Town, Royal Mile and Edinburgh Castle are all within walking distance. ... more   less 
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Also Known As:
Ibis Edinburgh Centre South Bridge Scotland

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