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“Well appointed. Good family room.”

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Fountain Court Apartments - EQ2
Ranked #111 of 147 Hotels in Edinburgh
Certificate of Excellence
Portland, Victoria
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Well appointed. Good family room.”
Reviewed 24 September 2013

We were looking forward to our stay at EQ2. The website shows some very nice photos and we were expecting similar. The rooms were spacious, two good size bathrooms, nice lounge and well equipped kitchen. There were obvious signs of wear and tear like marks on the carpets and scrapes and patches on the walls. Looking past this, we were very comfortable and there were no problems with the facilities as such. It is just a pity that with a little bit of maintenance, the rooms would have impressed us more.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gbh71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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379 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (69)
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English first
North East Scotland
Level Contributor
78 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 15 September 2013 via mobile

Stayed at the Fountain Court on several occasions during the last 5 years. It provides good quality spacious accomadation in the main and is well located. My first experiences were excellent, but I have felt less satisfied during recent visits. My impression is that very little has been done to maintain the property; walls have hand marks and carpets are badly stained in places. During the same period, the costs have escalated significantly and charges for extras such as parking are now additions rather than inclusive in the headline price. My overall impression is the owners are sweating the asset. This won't be tenable in the long run. I will look for alternatives in the future.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Highlander1967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fountain_Court, Reception Manager at Fountain Court Apartments - EQ2, responded to this review, 18 September 2013
Thank you for taking the time to review your recent stay.

We do have an ongoing maintenance programme and will be replacing carpets in the near future. We have just installed Smart TV's in all apartments.

I was surprised to read your comments reagrding parking since this has been chargeable for the past 6 years and is competitively priced within the locale.

I do hope that you will continue to stay with us and look forward to welcoming you back.

Kind Regards

Stephen Kinnear
Reception Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aberdeenshire
Level Contributor
227 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
Reviewed 9 September 2013

Just arrived home from a girls' weekend where we had booked three of these apartments including a Penthouse and we can't fault them. Loads of space and each apartment had one ensuite room which meant no fights for the bathroom! There's everything that you could want within each flat. Enjoyed the views over the canal. It was quite noisy on the Saturday night (from outside) but the beds were uber comfy and so large that although I was sharing with a girlfriend, it was like having the place to myself. I would definitely recommend.

Room Tip: If you want a nice view then choose a canalside room but bear in mind that you might hear passers by...
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  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank foxxylizzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, England, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 August 2013

We were looking forward to our first visit to Edinburgh and our stay at the Fountain Court Apartments EQ2. We stayed in a 2 bedroom apartment for 3 nights in August with our 2 sons (2 years old and 4 months old). While the apartment was not terrible, it did have several flaws.
Pros: Plenty of space, location was decent, though could have been slightly more central
Cons: VERY loud - both outside noise from the festival (which is to be expected somewhat) and internal noise from other apartments. The door slamming and loud music/TV from other apartments disturbed us into the late hours of the night. The apartment decor and amenities are fine, but they were definitely not 5-star quality (as this place is advertised to be). The decor could use some updating. The carpet was stained and of an industrial quality. There were minimal bathroom products provided.
Overall the apartment was fine, but I would not choose to stay there again.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Melissa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 24 August 2013

Stayed there during the Edinburgh Festival and found it easy to get back and forth on foot to all events and to restaurants even though the site is not right downtown. In fact, it's rather nice to escape the downtown crowds without being too far to get places. It's also an easy bus ride to the airport. A disadvantage of the location to be aware of, however, is that you can't get to it from the nearest major street without a good stretch on cobblestones -- unpleasant when pulling a suitcase or walking on really tired, end of festival-day feet. Another minus: the waterfront location makes the area a magnet for late-night revelers. We had to choose between sleeping in a stuffy room or not sleeping at all on several nights.

About the hotel itself. First, of course, it's nice to have an apartment rather than just a room: the washer was handy (beware, though, no dryer) and fridge came in useful for snacks. The photos overstate the elegance of the place, however. It is clean, but the carpet is stained, the furniture tacky (although servicable), the bathroom bare-bones. The bed was the worst I've had in a hotel in years. Service was minimal. We arrived exhausted as one does from long transAtlantic flights, and were told our room wasn't quite ready (even though it was well past check-in). Nothing said about any problems. Came back twice more -- no room until 5:30. Not until did the end did they say there'd been a mechanical problem that they could have predicted would mean a long repair. They offered us late check-out on our own departure day, but an early flight schedule made that useless -- no other effort was made to apologize was made. My sense was that a young staff is left in the small reception office, with no real power to problem solve.

Room Tip: Don't fall into the trap of choosing a canal-side room. If you have the option, face away from...
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank dallenboston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fountain_Court, Reception Manager at Fountain Court Apartments - EQ2, responded to this review, 28 August 2013
Thank you for taking the time to review your recent stay.

I am glad that you appreciated the washer, it is a washer/drier.

With regard to the carpets, we do have an ongoing carpet cleaning and replacement program.

Having checked with my both the Reception & Housekeeping team I can find no record of any guest waiting until 1730 to check-in. We did not receive any feedback during your stay or on departure regarding the bed or your other comments.

My Reception team are experienced and able to address guest comments should they be received during their stay.

I would welcome the opportunity to discuss your feedback and ask that you contact me directly.

Kind Regards

Stephen Kinnear
Reception Manager

Stephen.Kinnear@fountaincourt.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol
Level Contributor
66 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 24 August 2013 via mobile

This was a return visit to EQ2 and the Festival. Location perfect - 15 minute walk to the Royal Mile, 10 minutes to the Usher Hall, lots of local shops and cafes (Tesco Metro round the corner, fantastic Loudons cafe, try Bar Frizzante Italian on Lothian Road). Service superb again, very clean, good TV with Sky Sports for the Ashes!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank BristolDanish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 22 August 2013

These apartments are in a great location within 10 minutes walk to Princes St, 15 mins to the castle etc. There is a Tesco Metro supermarket 100m away.
One aspect of the building is facing the canal basin which has a couple of bar/ restaurants which are great for a pizza, but do have external music speakers and outside tables. These are open late at the weekend and can be noisy on that side of the building.

We stayed in no. 11, a 2 bedroom apartment on the lower floor and were plagued by noise from within the building. There is some sort of mechanical pump? Which comes on VERY loudly for 10 to 20 seconds at a time repeatedly from very early morning. We could not change appartment as they were apparently full. It causes the kitchen to vibrate and drowns out the TV.

Otherwise, the accomodation has everything we needed but is looking a bit tired. The staff were very friendly but couldn't help with the noise (they were aware of this problem with some of the appts.) I'm afraid it's far from 5 star but is adequate.

Room Tip: Avoid no.11 !
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  • Stayed August 2013, travelled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Kirajax327
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fountain Court Apartments - EQ2

Property: Fountain Court Apartments - EQ2
Address: 1 Lower Gilmore Bank | Union Canal, Edinburgh EH3 9QP, Scotland
Region: United Kingdom > Scotland > Edinburgh > West End
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#13 Family Hotel in Edinburgh
#38 Business Hotel in Edinburgh
#49 Romantic Hotel in Edinburgh
#55 Luxury Hotel in Edinburgh
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Fountain Court Apartments - EQ2 4*
Number of rooms: 37
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Also Known As:
Fountain Court Apartments Eq-2 Hotel Edinburgh
Fountain Court Apartments - EQ2 Edinburgh, Scotland

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