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“Well equipped apartment”

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Fountain Court Apartments - EQ2
Ranked #83 of 151 Hotels in Edinburgh
Certificate of Excellence
Reviewed 3 July 2014

We stayed here in Februaray 2014. Very Spacious 2 bed apartment with 1 large bathroom and 1 en suite. It really was a home from home with everything you would need.The apartments can be quite tired in places and I noted that the door looked as though it had been forced open previously. EQ2 are lovely location overlooking the canal so very peaceful. I would happily stay here again.

  • Stayed: February 2014, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
Thank Kelaso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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165 - 171 of 418 reviews

Reviewed 12 June 2014

We were a family of 6 and rented the 3 bedroom apartment for 2 nights. The flat was awesome with a great view of the edinburgh castle. Very clean and tidy and had all the facilities that you would need for a service apartment. Tesco express nearby was a great feature with a lot of eating joints nearby. Don't miss the croissants from the loudon cafe nearby and great burgers at Burger! All in all a great option

Stayed: May 2014, travelled with family
Thank kakaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fountain_Court, Fountain Court team at Fountain Court Apartments - EQ2, responded to this reviewResponded 16 June 2014

Thank you for taking the time to write us such a glowing review of our EQ2 apartments, it is always good to hear about our highly valued guests having a positive experience on their stay with us. It is good to hear that you took advantage of the local cafe's and restaurants in the area which offer great benefits to our guests. We certainly look forward to welcoming you and your family on your future trips to Edinburgh.

All the best

Colin Mackay

Fountain Court team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 April 2014

We stayed for 3 nights during the school holidays in a 2 bed apartment. The apartments are clean and basic. The positives - space in the lounge good for families, close to supermarkets and buses across the city, showers ok. Negatives - beds quite uncomfortable, quite stuffy (we were on the ground floor and the windows were locked), slow wifi, some night-time noise from neighbours, 25 minute easy walk into the centre of town may not suit everyone. The area has some run down parts and quite a few strip clubs but also a few new great cafes. I would recommend it for a hen or stag group, or if you can get a good deal but it's not luxurious.

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
3  Thank TravellingMum7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fountain_Court, Reception Manager at Fountain Court Apartments - EQ2, responded to this reviewResponded 25 April 2014

Thank you for your recent review.

I am happy that you and your family enjoyed the space apartment’s offer. We are replacing beds as part of our partial ongoing refurbishment. Please accept my sincere apologies with regard to the complimentary Wi-Fi, we did have a technical issue with our broadband provider which has since been resolved.

I look forward to welcoming you and your family back in the future.

Kind Regards

Stephen Kinnear

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Reviewed 15 April 2014

Recently visited for a long weekend. Our apartment faced a building site which was busy from 7am Saturday & Monday. The hot water was no existent and when we complained, we were told to run the water slower! It meant that to run a bath it took over an hour to run... Then there were the students. We had some above us who were noisy and drunk most of the time. On Saturday night the noise didn't stop until 4am.

Not worth the money and asked if we'd go back again - definitely not.

Stayed: April 2014, travelled as a couple
Thank giles1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fountain_Court, Reception Manager at Fountain Court Apartments - EQ2, responded to this reviewResponded 25 April 2014

Thank you for your recent review.

We have recently installed smart TV’s in all apartments, and are currently replacing curtains, throws, lamps and beds as part of our partial refurbishment. Please accept my sincere apologies for the noise you experienced and for the lapse in our usual high housekeeping standards. Our Night team do regular security checks and are on hand to address any noise issues should they be contacted.

I would not like your recent stay to colour your view of Fountain Court Apartments and would ask you to contact me directly when next planning to stay in Edinburgh in order that I may ensure you have a pleasant stay.

Kind Regards

Stephen Kinnear

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Reviewed 6 April 2014

This is not 5 star quality. The interior is dated. Beds uncomfortable. Very noisy, we have been kept awake every night by students, hen do's etc. the house keeping is poor. The location is good but that's all. Very disappointing stay will not be returning.

  • Stayed: April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank pops117
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fountain_Court, Reception Manager at Fountain Court Apartments - EQ2, responded to this reviewResponded 7 April 2014

Thank you for your recent review.

I was surprised to read your comments having had no feedback to Reception as you describe.

Should guests encounter any issue during their stay our onsite Reception is manned 0800-2200 and we have a 24 hour mobile number for guests to contact our Night team.

Please note we have a partial refurbishment programme starting this month at EQ2.

I would be grateful if you would contact me directly to discuss your comments on 0131 622 2750.

Kind Regards

Stephen Kinnear
Reception Manager

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Reviewed 6 April 2014 via mobile

Outdated. Not what I would call luxury. Poor quality, old furnishings. Poor technology (eg, broadband quality, tv options). Noisy, particularly at weekends. Reasonably central but so many other better locations in the City. Below average servicing (eg, cleanliness, linen changes, tidiness). Overall more like a 3* than it's 5* billing suggests.

Stayed: April 2014, travelled on business
1  Thank AndyF7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 February 2014

Had an overnight here, over it very much a home from home with every detail thought of! Would recommend especially for an extended stay!

Location was great with many local amenities, limited noise from nearby pubs !

Stayed: February 2014, travelled as a couple
Thank Robww82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fountain_Court, Fountain Court team at Fountain Court Apartments - EQ2, responded to this reviewResponded 27 March 2014

Thank you for the positive review you have given our EQ2 apartments, being a home from home is what we are striving for here at Fountain Court, so it is good to hear that reflected in your opinion. We look forward to welcoming you in future on your next visit to Edinburgh.

Best regards

Colin Mackay

Fountain Court team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fountain Court Apartments - EQ2

Address: 1 Lower Gilmore Bank | Union Canal, Edinburgh EH3 9QP, Scotland
Region: United Kingdom > Scotland > Edinburgh > West End
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#13 Family Hotel in Edinburgh
#38 Business Hotel in Edinburgh
#44 Luxury Hotel in Edinburgh
#49 Romantic Hotel in Edinburgh
Price Range: £80 - £336 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fountain Court Apartments - EQ2 4*
Number of rooms: 37
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Also Known As:
Fountain Court Apartments Eq-2 Hotel Edinburgh
Fountain Court Apartments - EQ2 Edinburgh, Scotland

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