After reading so many reviews in a positive light we thought we had found an excellent Guest house at a bargain price but soon realised that this was really the only thing that we felt was positive, apart from the fact that it was situated just a mile or so from the city and within walking distance.
The double bed in the room we were in (Room 1 downstairs on ground floor) is so close to the ensuite you can literally stick your leg out just one foot from the bed to close the door. The ensuite itself is so small it is breathing room only and above the sink was disgusting as it appeared the tiles were missing which left the old glue which looked very dirty. Apart from that the shower itself was blocked and the basin kept filling up with water during your shower. yuk!
The room itself was not very clean with crumbs all over the carpets under the furniture from the last occupiers.
Then you go into the drawers to put some things away and find that you are about to be met by again the previous occupiers hairs from their head as well as more crumbs of food. Could not believe our eyes!
On the day we travelled there ( a three hour journey) we were told that there would be no one available to let us in between the hours of 1-6pm, even though it says on the website that you could check in between 9am and 11pm.
Although we did originally say we would be arriving at midday, we were delayed and knew we would not get there till after 2pm which then meant there would be no one to meet us at the door to welcome us or give us advice should we need it
This was done by voicemail on our mobile phone and when we tried to call back, no one answered so we had no choice but to leave a message which we then got a response from by text saying exactly the same thing that "no one would be there between those times to let us in" so we were literally stuck with no where to go.
We then text back to say that we needed to be in the guest house as we had to be somewhere by seven thirty and needed somewhere to shower and change after our journey. It was only after stating this that we were then sent another text saying we could pick keys up from someone else's guesthouse if we did not mind letting outselves in and going to get the keys. We were told the name of the guesthouse but not the number on the street so when we arrived we had no clue which direction to take so spent a good half hour looking for this other guesthouse. What choice did we have? This late in the day none!
We were then shocked to be told the next day that the reason for no one being there was because one of the young girls who worked for the owner was not answerng her phone so it made us realise that even as a business she did not see importance of even standing in herself to give the keys.
So the moral of this story is, book if you desire but dont put any expectations of cleanliness on your choice if you do still choose still to be at this guesthouse. I feel if you are from another country you are also more likely to get more chit chat from the owner as we witnessed during our stay there. So no we definitely will not be going back. Cheap yes, but cheerful no.
- Official Description (provided by the hotel):
- Lis & Ross extend a warm, friendly welcome to our 3 star Arrandale Guest House, a spacious 19th century villa, once a large family home and retaining some original features. Ideally located for the Castle, University and Roslyn. •Located in the Newington area on the south side of the city centre, close to Edinburgh University, the Commonwealth Swimming Pool, the Royal Hospital for Sick Children, Arthur's Seat and the Meadows. •A short bus journey to the city centre, the Castle, Scottish Parliament, the railway station and the bus station. •Frequent, excellent bus service to all parts of the city, to Castle, Holyrood Palace, Royal Yacht Britannia and to the south of the city, to Roslyn Glen, Butterfly World and to the Scottish Borders •rooms - single, double, twin, room for a small family/group of 3 people and a large family/group of 4 or 5 people. •5 Bedrooms have an en-suite bathroom, one bedroom has a private bathroom outside of the bedroom (it is not shared). •Every room is equipped with a television, radio alarm clock, hairdryer, towels, toiletries and tea/coffee/hot chocolate making facilities ... more less
- Reservation Options:
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- Also Known As:
- Arrandale Guest House Edinburgh, Scotland