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Premier Inn Edinburgh Leith Waterfront Hotel
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Reviews (1,933)
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1,339 - 1,344 of 1,934 reviews
Reviewed 29 May 2014 via mobile

Stayed here for 3 nights, room was OK standard premier inn, staff were helpful, but restaurant made me want detox wipes & hand sanitiser. The whole thing was grubby, had to ask for the table to be wiped - which was done happily, but seats all rather grim. Prezzo is 30 yards away, so we ate there for the rest of the trip & even avoided the pre paid breakfast - usually love the PI breakfasts, but rock hard bacon & sausages which have been in the buffet to long - why don't they have lids on the breakfast buffet to prevent leathering?

Stayed: May 2014
1  Thank Frozenmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bronagh F, Manager at Premier Inn Edinburgh Leith Waterfront Hotel, responded to this reviewResponded 2 June 2014

Thank you Frozenmom for taking the time to review your stay with us. Your feedback is very important to us as it allows us to monitor our standards and improve our service. I have made a note of your comments about the restaurant and I will share them with the restaurant General Manager at our next management meeting. We are pleased you had an enjoyable stay with Premier Inn. The team are happy you found them helpful and to our usual high standards. Thank you again for your review and we hope to welcome you back to Premier Inn again in the future.

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Reviewed 29 May 2014

Best premier Inn i've stopped at.
Apart from the excellent service provided from staff to the room (which was really clean and comfortable), and also the fantastic breakfasts provided, we had a fantastic view which was a really big bonus.
Also the public transport for that area is absolutely brilliant.
It was a lovely place to stop and I can't think of anything for me personally that I didn't like.
Again the view was a really big bonus.












  • Stayed: May 2014, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Thank celiahaynes123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bronagh F, Manager at Premier Inn Edinburgh Leith Waterfront Hotel, responded to this reviewResponded 2 June 2014

Thank you celiahaynes123 for your 5 Star review of Edinburgh Leith Waterfront Premier Inn. We are delighted to know we are one of the best Premier Inn’s you have stayed at. We are so pleased you enjoyed the views from the room – they really can be spectacular! The team are thrilled you thought they provided excellent service, and the room was really clean and comfortable. We look forward to welcoming you back to Premier Inn again soon.

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Reviewed 29 May 2014

I have given the staff of this Premier Inn an excellent grade. Their helpfulness could not be surpassed. From advising my daughter and I where to eat, offering us transport information and dealing with our enquiries, they were the perfect example of loyal and attentive hotel employees. The management should be proud of them. We have stayed many times in various Premier Inns throughout the UK and once more have not been disappointed. Thank you for dealing with such professionalism to our comments while staying on Tuesday evening.

Stayed: May 2014, travelled with family
Thank Rhona C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bronagh F, Manager at Premier Inn Edinburgh Leith Waterfront Hotel, responded to this reviewResponded 2 June 2014

Thank you Rhona C for your 5 Star review of Edinburgh Leith Waterfront Premier Inn. I am delighted you found the team very helpful and you felt they dealt with your comments on Tuesday evening with a high level of professionalism. I know they work very hard to make everyone feel welcome and comfortable and am proud they achieved this – thank you for acknowledging their efforts. I look forward to welcoming you back to stay with us again in the future.

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Reviewed 28 May 2014 via mobile

A flying visit to Edinburgh.

Great location, on a bus route into the city centre, extremely helpful staff that couldn't have done anymore.
The hotel was very warm during the night, I didn't spot my fan until the morning! Wish I had used it!!
Restaurants close by that met my needs. 24 hour Asda within walking distance that I used for a quick breakfast.
Would use this hotel again if in the area.

  • Stayed: May 2014
    • Value
    • Location
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1  Thank Younglady85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bronagh F, Manager at Premier Inn Edinburgh Leith Waterfront Hotel, responded to this reviewResponded 29 May 2014

Thank you Younglady85 for taking the time to review your stay with Edinburgh Leith Waterfront Premier Inn. I am sorry to note you didn’t notice your fan until the morning – that must have been slightly frustrating! We are also happy to provide extra sheets to use instead of the duvet. Reception is available 24 hours a day so please do speak to the reception team who will be happy to make you more comfortable. We are delighted you found everyone extremely helpful, and our location suited your needs. We look forward to welcoming you back to Premier Inn again soon.

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Reviewed 28 May 2014

This has been one of the best premier inn's we have stayed at. The staff were friendly and helpful throughout our stay; they made the check-in process quick and efficient as we arrived very late, always said hello whenever we walked through reception and nothing was too much trouble. The maid took the time to ask us when it would be most convenient to come and clean our room as we were still milling around and the young man serving behind the bar was kind enough to let us buy a bottle of wine to take back to our room and lent to us two glasses to drink out of! Very good service.

The room itself was modern and well-looked after. Fairly large room and massive flat-screen TV's. We were lucky enough to get a sea-view room and the view was fantastic! The only draw-back was the lack of air conditioning which made the room very warm even on a cool day.

The hotel itself is in an excellent location; close to Ocean Terminal, perfect for sea-front walks and only a short distance away from a variety of excellent bars and restaurants. Only a short drive into Edinburgh city centre too. Would definitely stay here again!

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank FL_Midlands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bronagh F, Manager at Premier Inn Edinburgh Leith Waterfront Hotel, responded to this reviewResponded 29 May 2014

Thank you FL_Midlands for such a detailed 5 star review of Edinburgh Leith Waterfront Premier Inn. We value your feedback as it helps us to continually monitor our service. We do have additional fans available from reception to compensate for the lack of air conditioning. We are also happy to provide additional sheets as an alternative to the warm duvet. We are thrilled you had an enjoyable stay with us; and are truly touched to know you found us one of the best Premier Inn’s! Our housekeeping team will be delighted to know you appreciated their consideration when asking a suitable time to service your room. We understand people come and stay for a relaxing break so we want to make sure you are as comfortable as possible! The reception team are pleased your check in was quick and efficient and you found them all very friendly and helpful. I will share your kind comments with the restaurant team. They will be happy for another positive mention. Thank you for recommending our hotel and we look forward to welcoming you back again soon.

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