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“great value and good location” 4 of 5 bubbles
Review of Premier Inn Edinburgh East Hotel

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Premier Inn Edinburgh East Hotel
Ranked #106 of 150 Hotels in Edinburgh
Certificate of Excellence
England
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“great value and good location”
4 of 5 bubbles Reviewed 1 July 2014

Typical Premier Inn, everything you need. Friendly staff, immaculate room - my only gripe being that it was a little too hot at night and the window didn't open very wide. Reception does have fans you can use however. Good location with regards to getting into Edinburgh by bus. The bus stop is a few minutes away and buses run very regularly and quite late into the evening. Good price compared with hotels in the centre and free parking which is a bonus. They allowed us to use the car park for the day after we checked out which too! Would stay again for sure.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Yorkshirewanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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460 reviews from our community

Traveller rating
    208
    147
    65
    26
    14
See reviews for
140
173
18
45
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (70)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
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English first
Mansfield, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 30 June 2014

Yet to have a bad experience at Premier inn. We stayed Sun & Mon usual decent rooms friendly staff. The bus stop was a minutes walk away and takes around 20 mins to Princes Street. £3.50 for a all day ticket was great value.
We paid £65 per night which I though was more than reasonable.

Room Tip: leave the car in the car park and take the local bus except on Sunday when its free parking in the c...
See more room tips
  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank MARK H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coventry, United Kingdom
2 reviews
3 of 5 bubbles Reviewed 25 June 2014

Room was small but clean very basic no extras here. I think it was over priced for the type of hotel. The only facilities being the restaurant. Only real issue was it was 25 degrees in my room at night! Way to hot and no aircon, you can only control the temp to make it hotter. Do not stay in summer weather other wise ok if you want a place to just sleep out of the centre.

  • Stayed June 2014, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Cheryl M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EdinburghEast, Manager at Premier Inn Edinburgh East Hotel, responded to this review, 30 June 2014
Dear Cheryl M

Thank you for taking the time or your feedback. All feedback both positive and negative is investigated and acted upon to ensure we are offering our customers the best possible service. We are sorry that your room was hot and you did not have a comfortable nights sleep, rest assured this will be followed up.

At Premier Inn we endeavour to offer the best value quality stay and we consistently monitor our rates to ensure we are competitively priced, your feedback is very much appreciated and please be assured that your comments have been passed on to our Marketing Team.

Thank you once again for taking the time to contact us.

Kind regards
Lauren Kay
Premier Inn Team Leader
PITL.edinburgheast@whitbread.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South Shields, United Kingdom
1 review
5 of 5 bubbles Reviewed 24 June 2014

Good location for city centre, easy to find, on a regular bus route, friendly and helpful staff, clean rooms, fabulous beds, great bath with shower, water always hot, quiet, good car parking facilities

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sue I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EdinburghEast, Manager at Premier Inn Edinburgh East Hotel, responded to this review, 25 June 2014
Dear Sue I

Thank you for your lovely review of our hotel.

I am delighted to hear you found my team to be friendly and helpful, they are really passionate about ensuring all of our guests have a great stay with us.

I am also glad you found the rooms clean and the facilities to your liking. I’ll agree with your description of the beds, they are fabulous! There is nothing better than a comfortable bed to sleep in after a busy day, be it travelling, exploring or working.

I hope we are able to welcome you back to Premier Inn Edinburgh East soon.

Kind regards
Lauren Kay
Premier Inn Team Leader
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
1 review
4 of 5 bubbles Reviewed 24 June 2014

We had no complaints The area was nearer to Arthurs seat, which suited us because my granddaughter was running in the Race for life the following day which was located nearby. The only problem was taxi fares to and from the hotel








  • Stayed June 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank george k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EdinburghEast, Manager at Premier Inn Edinburgh East Hotel, responded to this review, 25 June 2014
Dear George K

Thank you for taking the time to review our hotel, we appreciate all feedback as it helps us to continually improve.

Our hotel is ideally situated for Authur's Seat; I hope your granddaughter enjoyed taking part in the Race for Life. We are a little outside the city centre - 3.5 miles, however we are located on a main bus route which has excellent links into the town should you prefer not to take a taxi.

Thank you once again, we hope to welcome you back in the future.

Kind regards
Lauren Kay
Premier Inn Team Leader
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stafford, United Kingdom
1 review
5 of 5 bubbles Reviewed 18 June 2014

The hotel is in a great location for exploring. The staff were welcoming and helpful, the food and service were excellent and the atmosphere was lovely. The room was to the usual very high standard...

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank John N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EdinburghEast, Manager at Premier Inn Edinburgh East Hotel, responded to this review, 19 June 2014
Dear John N

Thank you for your fantastic review!

I'm so pleased to hear you found my team to be welcoming and helpful, we really do take pride in providing our guests with the best experience when they stay with us.

I hope you enjoyed your time in Edinburgh, should you return in the future, Authur's Seat is always a great place to do some exploring on a sunny day.

Kind regards
Lauren Kay
Premier Inn Team Leader
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool, United Kingdom
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 17 June 2014

The room layouts are typical Premier Inn, clean and functional. The hotel has great staff they really made it an enjoyable stay. Food was good also. I would certainly stay here in the future as it also has easy access to a geat bus service.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 853peterm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EdinburghEast, Manager at Premier Inn Edinburgh East Hotel, responded to this review, 19 June 2014
Dear 853peterm

Thank you for your lovely review, I'm thrilled that you had a great stay with us.

I'm really pleased that my team looked after you well and made sure your stay was enjoyable. We are really luck here at Edinburgh East to have such good bus links in to the city centre, it means you can relax without having to worry about parking in the town!

I will also pass on your feedback to the General Manager in the restaurant who will be delighted to hear you enjoyed the food too.
.
I hope to welcome you back again in the future.

Kind regards

Lauren Kay
Premier Inn Team Leader
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Edinburgh East Hotel

Property: Premier Inn Edinburgh East Hotel
Address: 228 Willowbrae Road, Edinburgh EH8 7NG, Scotland
Region: United Kingdom > Scotland > Edinburgh
Amenities:
Free Parking Restaurant
Hotel Style:
#41 Romantic Hotel in Edinburgh
#41 Family Hotel in Edinburgh
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Edinburgh East Hotel 3*
Number of rooms: 50
Official Description (provided by the hotel):
Within walking distance of Portobello Beach, Holyrood Park and the stunning views from Arthur's Seat ... more   less 
Reservation Options:
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Also Known As:
Premier Inn Edinburgh East Hotel Edinburgh
Premier Inn Edinburgh East Hotel Scotland

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