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“EDINBURGH AND THIS HOTEL ARE TRULY AMAZING”
Review of Ritz Edinburgh

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Ritz Edinburgh
Ranked #147 of 151 Hotels in Edinburgh
Reviewed 11 December 2013

I have been coming to this Hotel now for 3 years to do our Christmas shopping, ideally located 2 minutes from Haymarket Railway Station, not only that - the people who work in this hotel are truly amazing - totally lovely people from room cleaners to reception desk and in breakfast room - they bend over backwards to make your holiday as superb as it could possibly be - nothing is too much trouble.
We like to be at the back of the hotel and a room is always made available to our specification - the rooms are massive and the bathroom is a great size to, out view from the back is lovely , each year i look forward to my holiday in Edinburgh not just because of Edinburgh because that is enough in itself but because this hotel is so perfect in every single way.

Keep up the good work because all your staff are brilliant - see you next year and have a Merry Christmas.

Room Tip: Just ask the staff what type of room you want and they will try there best to help you - i have neve...
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  • Stayed: November 2013, travelled as a couple
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Thank tannedman2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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194 - 200 of 419 reviews

Reviewed 4 December 2013

The hotel would have been great in its day but definitely due a renovation now. The room was a very good size yet furnishings were outdated, the bed looked good and was very big yet you could feel the springs through it. Again just needing renewed. The only thing that couldn't be fixed with a quick replacement is that even though I am not a light sleeper anytime anyone wasnnear the room you could hear everything they were saying as the walls are waffer thin. Which was only a problem as we were on the ground floor and at the bottom of the stairs. As for the staff they were great very helpful.

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with Easytobook.com
Thank Dean F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 December 2013

Stayed here for a weekend with friends. We had three rooms, two of which were up in the gods. 70 stairs which was quite a trek. The rooms are very tired but the sheets and towels were spotless. Staff were friendly and helpful. However we only paid 53 each for 2 nights so was good value. Handy for buses or trains. Would definitely come back.

Room Tip: Rooms on the lower floors are better. Stairs are a struggle.
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  • Stayed: November 2013, travelled with friends
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Thank elmamac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 November 2013

The hotel is beautifully decorated, outdated, but in my opinion very tasteful and attractive.
I loved our room, spacious, clean and it was incredibly comfortable. We were a little nervous due to the reviews on here, but all the complaints about mould and dirt were entirely unfounded, it was as clean as it could be and we had far more room than we needed.
The staff were kind, friendly and helpful, lovely enough to store our bags before check-in and after check-out, and I loved the little touches such as the shampoos in the bathroom. And I was very impressed with the art-deco kettle, very kitsch!
I was pleasantly surprised with how close it was to the centre of town! We didn't bother with the trains as it was a lovely, straight road to town.
We visited for our anniversary and had a wonderful time, I couldn't be happier with my choice of hotel and would absolutely love to visit again.
The hotel is wasted on people who are as picky as most of these reviewers, I have nothing to fault the hotel at all! A four poster bed, beautiful surroundings, close to town and friendly staff... What more do people want?!

Room Tip: Definitely go for the four poster room!
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  • Stayed: November 2013, travelled as a couple
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Thank KerryLeigh93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 November 2013

This hotel has taken the public's love of period features as licence to neither repair nor renew. The result is a cramped, run down boarding house featuring broken down relics of the 1970s. It is not the boutique hotel it purports to be on its website, a facade maintained by artistic photographs and airbrushing that would give pause to your average glamour magazine.

As you may have guessed my partner and I did not enjoy the experience and walked it after only nine hours (we had booked two nights), the following specific issues arose beyond the general decay pervading the premises:

Lock broken (we had to deadlock the door at night)
Bed frame broken
Bedside lamp not working (even after I changed the bulb)
Kettle not working
Dirty marks (query blood) on the carpet
Used tissues in the bedside draw

I requested another room which was provided. However this also had a broken light and was in a equal state of disrepair.

We felt thoroughly misled by the website and would urge anyone booking this travesty to go in with their eyes open. You will be booking into a rundown boarding house, albeit close to Haymarket station.

Stayed: November 2013, travelled as a couple
Thank MBTraveller_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 October 2013

Basic but what we expected no frills decent bar lots of stairs but would use again... close to a train station and about a 20 minute walk from the main station. reception open 24 hours and we stayed in bar until 3am !!

  • Stayed: October 2013, travelled with friends
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Thank Dave W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2013

A pleasant stay in a quirky hotel with lots of character. Hot shower and decent free shampoo. I enjoyed the bar and the staff were friendly. Room was cozy and warm with a good TV. It was enjoyable drinking bubbly in the four poster! I recommend to all.


  • Stayed: October 2013, travelled as a couple
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Review collected in partnership with Easytobook.com
Thank Luke C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ritz Edinburgh

Address: 14-16 Grosvenor Street, Edinburgh EH12 5EG, Scotland
Region: United Kingdom > Scotland > Edinburgh > West End
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #147 of 151 Hotels in Edinburgh
Price Range: £43 - £126 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ritz Edinburgh 3*
Number of rooms: 27
Official Description (provided by the hotel):
The Edinburgh Ritz Hotel was originally built as a town house in the 1860s right on the edge of Edinburgh's historic New Town right in the heart of the city. After a spell housing the Scottish Coal Board the building was converted into a boutique Hotel 50 years ago.Every effort has been made to retain the original features, including the beautiful cornices, rose crowns and staircases, whilst simultaneously providing guests with all necessary mod-cons. ... more   less 
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Also Known As:
Ritz Edinburgh Hotel Edinburgh
Ritz Hotel Edinburgh
Edinburgh Ritz
Ritz Edinburgh Scotland

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