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“Best hotel in Edinburgh !”
Review of Grassmarket Hotel

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Grassmarket Hotel
Ranked #50 of 149 Hotels in Edinburgh
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Best hotel in Edinburgh !”
Reviewed 2 July 2014

Had an amazing stay here at the grass market hotel last weekend and it was great! The hotel situated in such a great part of old town with the castle literally a stones throw away ! Even though there are alot of bars near the hotel I had a perfect sleep every night with not 1 complaint, the staff also extremely friendly. As it was my girlfriends birthday they left a card & sum chocolates which straight away put me in the good books so thankyou so much recommend this hotel too anyone staying in Edinburgh old town had an absolute amazing weekend xx

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MrButlerExperience
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Central E, Manager at Grassmarket Hotel, responded to this review, 6 July 2014
Hi MrButlerExperience

Thank you so much for taking the time to leave such a wonderful review on your recent stay with us here in Edinburgh! It's fantastic to hear that your girlfriend had a super birthday and I am so glad that we were able to play a small part in that.

I am so pleased you found the hotel situated in such a convenient location with Edinburgh’s famous attractions just a short walk away.

It was an absolute pleasure having you stay with us and we look forward to seeing you both again soon with our great returners rate.

Karen & The Grassmarket Hotel Team
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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (404)
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Bristol, United Kingdom
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 July 2014

Great location, and if you are into games and being amused by your hotel room, that's where you might want to go. Being so central, it is inevitably noisy, so pack some earplugs - the hotel does not provide them (as do some other hotels).

The stylish look of the rooms comes, unfortunately, at the expense of some comforts one would expect, such as shelves in the bathroom to put your items to, or a bedside cabinet.

The perhaps most surprising and disappointing thing about at least the room I stayed in was that the windows, which had smartly been double glazed, could not be opened at all. Thus, the only way to air the room was air conditioning - noisy, unhealthy - and bad for the environment.

Finally, the staff consisted mostly of young girls who appeared too interested in themselves to show much warmth to the guests.

So overall, the place seems overpriced and overly full of itself.

Room Tip: Ask if it actually does have a view of the castle as advertised. Ask if windows can be opened.
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Aet A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Central E, Manager at Grassmarket Hotel, responded to this review, 6 July 2014
Hi Aet A,

Thank you for your feedback on your recent visit to the Grassmarket. I am very sorry that we were not able to meet your expectations on this occasion.

Unfortunately most of the windows in the building do not open for health and safety issues, this will be an issue that we will never be able to resolve however we would have been more than happy to provide you with alternative cooling system for your room should you have not wanted to turn on your air conditioning.

I am also saddened and shocked to hear your comments about the staff, they are normally prised so highly in all our feedback. I will ensure that they all see this review and discuss why this was missed during your stay

Again please accept my apologies,

Karen Lindsay
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Plymouth, United Kingdom
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 July 2014

Had a fantastic weekend in Edinburgh , Grassmarket hotel was in a fantastic location, with great restaurants, pub and shops close by. Just a short walk to all the castle, royal mile and Princes street. All staff were friendly and helpful, rooms comply and quirky. Overall great time was had by all.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
2 Thank louiseduncan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Central E, Manager at Grassmarket Hotel, responded to this review, 6 July 2014
Hi louiseduncan,

Thank you for taking the time to leave such a great review of your recent visit to the Grassmarket Hotel; it is fantastic to hear that you had such an amazing weekend!

I am so pleased that you enjoyed our quirky room designs and found the staff to be friendly and helpful; I will ensure they all see your kind comments.

We look forward to welcoming you back to Edinburgh soon, ensure that you book direct and make the most of our fantastic returners deal.

Karen & The Grassmarket Hotel Team
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Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 July 2014

Loved it to pieces. Great staff, Arctic monkey's was pumping as I walked in, delicious breakfast and comfy beds. Really enjoyed the little shampoo's and conditioners and the complimentary tea and coffee.

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
2 Thank Beck290
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Central E, Manager at Grassmarket Hotel, responded to this review, 2 July 2014
Hi Beck290,

Thank you for leaving such a fantastic review, it is wonderful to read such complimentary comments of your visit to Edinburgh!

It is really appreciated that you have noted you found our staff to be great and I will ensure that your compliments are passed onto the chef for a delicious breakfast!

I do hope that you are able to visit us again soon and make the most of our great returners rate,

Karen & The Grassmarket Hotel Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 July 2014

Really impressed by the phone call a week before I travelled. Warm welcome, fun, quirky bedroom with magnet room map on one wall, Dandy comic covers on the other and Dandy Annual as bedtime reading. Really comfy bed, hot showers, good maid service, prompt attention to requests and I particularly enjoyed the daily Tunnock's teacakes and ther one cup filter coffee gadget. Thanks for a very pleasant stay.

Room Tip: Choose a room at the back. The ones at the front are noisy, especially on Friday and Saturday nights...
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jamie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Central E, Manager at Grassmarket Hotel, responded to this review, 2 July 2014
Hi Jamie H,

Wow – We are flattered by such an amazing review on your recent visit to the Grassmarket!

It is great to hear that you were impressed by our courtesy call a week before your arrival to ensure you had all the details you needed to have best possible time in Edinburgh.

Come back and join us soon for some more TeaCakes & and great returners rate!

Karen & The Grasssmarket Hotel Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 July 2014

Loved this hotel. Stayed here on a work trip an immediately booked for my husband and I who we're coming to Edinburgh to see a band. He loved it too. From the free tun nicks tea cakes to the amazingly spacious and comfy beds. The shower room was pristine and the rain shower made it a treat. Fab location with great views onto the grassmarket. My new fav hotel. Pity there isn't something similar in London.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
2 Thank Isabella G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Central E, Manager at Grassmarket Hotel, responded to this review, 2 July 2014
Hi Isabella G,

It gives me great pleasure to read that the Grassmarket hotel is now your new favourite hotel!!! I am also so pleased to hear that you have already booked again and brought your husband :-)!

I am delighted that you had such a good time while staying with us enjoying all our great features such as spacious comfy beds and Rain Fall showers; I too find them amazing.

We can’t wait to see you again,

Karen & The Grassmarket Hotel Team
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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 July 2014

The rooms were unique, clean, and functional. The staff was friendly and helpful. Perfect location for touring the city. Surrounded by great restaurants. The bar next door has live music nightly. I would highly recommend this hotel.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Carolyn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Central E, Manager at Grassmarket Hotel, responded to this review, 2 July 2014
Hi Carolyn M,

Thank you for taking the time to leave us such a fantastic review on your recent stay with us in Edinburgh. It has made our day to hear that you would recommend us to future guests :-)

Our location really is perfect with such iconic attractions all within walking distance. I am so glad that you managed to make the most of it!

Please keep in touch to receive the best returner rate when you next visit,

Karen & The Grassmarket Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grassmarket Hotel

Property: Grassmarket Hotel
Address: 94-96 Grassmarket, Edinburgh EH1 2JR, Scotland
Phone Number:
Region: United Kingdom > Scotland > Edinburgh > Old Town
Amenities:
Free High Speed Internet ( WiFi ) Room Service Wheelchair access
Hotel Style:
Ranked #50 of 149 Hotels in Edinburgh
Price Range (Based on Average Rates): £
Hotel Class:3 star — Grassmarket Hotel 3*
Number of rooms: 42
Official Description (provided by the hotel):
The newly refurbished Grassmarket Hotel is the perfect choice for work and play, and is centrally located only a 2 minute walk from the famous Royal Mile, 10 minute walk from the Edinburgh International Conference Centre and moments from the best attractions Edinburgh has to offer including Edinburgh Castle and the historic Royal Mile. If you like to unwind after a hard day in quirky stylish surroundings, you won’t be disappointed. Our designs bring a distinctive and fresh flavour to the Edinburgh hotel market whilst incorporating traditional Scottish twists, with a few surprises along the way! The hotel has newly refurbished guestrooms, ranging from cosy (single room), comfy (standard twin/double) and comfy plus (triple or 4 singles) all complete with rainfall style showers. Can’t cope without your iPod? Pop it in our dock & kick back in sound proofed rooms. Each bedroom has a large flat screen plasma TV. Oh and if that wasn’t enough to keep you occupied, we also have free Wi-Fi. New to the city? All rooms have wall sized magnetic map that will point you in the right direction and air conditioning as standard. ... more   less 
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Also Known As:
Grassmarket Hotel Edinburgh, Scotland

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