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Hotel Twenty
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Reviews (570)
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All reviewsbudget hoteledinburgh playhousecontinental breakfasttea coffee facilitiescity centre
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367 - 372 of 570 reviews
Reviewed 31 May 2013

We stayed only 1 night in this hotel on ou're way to Newcastle but we were verry friendly recieved. The staff is so helpfull and the price is good. We had a good time in hotel Twenty and i recommand this hotel. The Thai restaurant is also verry good and you get a discount when you are a gast of the hotel. It is a short walk to the centre of the town.

  • Stayed: May 2013, travelled with friends
    • Value
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Thank ria h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John K, Manager at Hotel Twenty, responded to this reviewResponded 14 June 2013

Dear Guest,

Thank you very much for your comments on Hotel Twenty . We take every comment in to consideration. We hope that you enjoyed your stay with us and as you know we are upgrading all aspects of the hotel so when you visit again you will see a big difference. Thank you very much for choosing Hotel twenty.

Yours Sincerely
John Kelly

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 May 2013

Staff all very helpful and pleasant.Staying in Edinburgh overnight on this occasion but would stay here again for longer. The breakfast is continental including cereal,fruit juices,ham,cheese,yoghurt and toast which ead fine.The hotel is located close to The Playhouse Theatre ,John Lewis and shopping cente and about 10 mins from Waverly. Overall I'd say this is a good value hotel with helpful staff and nice location

  • Stayed: May 2013, travelled on business
    • Value
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Thank Angie O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John K, Manager at Hotel Twenty, responded to this reviewResponded 14 June 2013

Dear Guest,

Thank you very much for your comments on Hotel Twenty . We take every comment in to consideration. We hope that you enjoyed your stay with us and as you know we are upgrading all aspects of the hotel so when you visit again you will see a big difference. Thank you very much for choosing Hotel twenty.

Yours Sincerely
John Kelly

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 May 2013

We were left without a place to stay when our first hostel did not honor our reservations. Since this was the night before the marathon and the scottish cup, we came by Hotel Twenty expecting to be told the rooms were all booked like the rest of Edinburgh that night.

Despite not having a room the staff took us in and tried their best to find us a place to stay the night. In the end, they gave us mattresses and let us stay at the lovely little bar they had next to the reception desk.

If you want to stay at a place with great friendly staff who will really look after you, Hotel Twenty is a great place in Edinburgh. We wholeheartedly wish them the best and recommend Hotel Twenty to all who visit Edinburgh.

  • Stayed: May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Longchuan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John K, Manager at Hotel Twenty, responded to this reviewResponded 14 June 2013

Dear Guest,

Thank you very much for your comments on Hotel Twenty . We take every comment in to consideration. We hope that you enjoyed your stay with us and as you know we are upgrading all aspects of the hotel so when you visit again you will see a big difference. Thank you very much for choosing Hotel twenty.

Yours Sincerely
John Kelly

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 May 2013

we stayed at this lovely hotel in the middle of may, before we arrived we came on here and read some of the reviews, we were a little wary to say the least, however on arrival our mind was put at rest. We were met at reception by a lovely young lady who was very helpful. She saw that we were a little disheveled from our travels in the typical Scottish weather ( TORRENTIAL RAIN!!! ) and offered us a hot drink straight away as our room was not quite ready with us arriving earlier than the check in time. She allowed us to sit in the quaint bar of the hotel and made up our room as quickly as possible, we didn't need to wait long and when we got to room 10 we were more than pleased, the room although a little tired was perfect for our needs, and we were so glad to see that there was a hair dryer and also an iron and ironing board which was a godsend. Breakfast was continental and free so couldn't complain! I do think a cooked breakfast would be better even if we had to pay would have done so gladly! Thrilled with the time and care the staff gave to us and will be sure to return in the future. Don't be put off by negative reviews go and check this hotel out for yourself, once they have finished decorating everywhere I don't think that anyone could fault it! The hotel is not a 5* and does not profess to be so, however what they do have is 5* staff!!

Room Tip: we have only stayed in room 10 and it was a little tired in decor, however the bed was comfy and the room and en-suite was spotless
  • Stayed: May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank michael f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John K, Manager at Hotel Twenty, responded to this reviewResponded 14 June 2013

Dear Guest,

Thank you very much for your comments on Hotel Twenty . We take every comment in to consideration. We hope that you enjoyed your stay with us and as you know we are upgrading all aspects of the hotel so when you visit again you will see a big difference. Thank you very much for choosing Hotel twenty.

Yours Sincerely
John Kelly

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 May 2013

I basically choose this hotel for location as attending show at playhouse, also not lot hotels accommodate for 3 people with sharing with single beds. Price very reasonable. Entrance hall has a warm welcome, staff very very friendly nothing is too much trouble for them they make your stay as pleasant as possible. Our room wasn't refurbished but was clean and comfortable had everything we needed even a fridge had a good sleep beds were comfy. Receptionist was friendly (sorry I didn't get your name). We met Eddie on our way out to theatre he is very pleasant offered us a brolly after show we went downstairs to bar and had a great night Emma the barmaid made us very welcome. breakfast is basic. Overall we had a very relaxed time will certainly stay here again

  • Stayed: May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank laneygr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John K, Manager at Hotel Twenty, responded to this reviewResponded 14 June 2013

Dear Guest,

Thank you very much for your comments on Hotel Twenty . We take every comment in to consideration. We hope that you enjoyed your stay with us and as you know we are upgrading all aspects of the hotel so when you visit again you will see a big difference. Thank you very much for choosing Hotel twenty.

Yours Sincerely
John Kelly

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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