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Hotel Twenty
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Reviews (570)
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All reviewsbudget hoteledinburgh playhousecontinental breakfasttea coffee facilitiescity centre
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356 - 361 of 570 reviews
Reviewed 9 August 2013

Having just returned from a trip to Edinburgh we stayed three nights in hotel twenty, a group of six, we had three double rooms, It felt more like staying with friends than in a hotel. The service was second to none, the staff were so friendly and helpful, they couldn't do enough for you. The hotel is upgrading there rooms, the room we stayed in was one that hadn't been renovated as yet, but it was still very comfortable and very clean. The hotel is very close to the centre of the city, a 5 minute walk. We ate in the Thai restaurant situated at the hotel one night, and it was honestly the best Thai food I have ever tasted.. Very much looking forward to a return visit at some point.

Room Tip: Room 8 has been renovated
  • Stayed: August 2013, travelled with friends
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Thank Jayne R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John K, Manager at Hotel Twenty, responded to this reviewResponded 11 August 2013

Dear Guest,

Thank you very much for your positive comments on Hotel twenty . As you are aware we are a young company looking to build up our reputation . It was a pleasure having you stay here at Hotel twenty and we would love for you to come back and stay any time. Hopefully the next time you visit we will have upgraded a few more rooms.


Yours Sincerely
John Kelly

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2013

We have just returned from a 3 day break in Edinburgh. We randomly chose this hotel because we needed 3 double rooms and we were not disappointed. The hotel is being refurbished but apart from that there was nothing to complain about. The hotel is within walking distance to Edinburgh City Centre. The rooms were clean, tidy, clean towels everyday if we needed them and plenty tea and coffee in the room.
What makes this hotel is the staff, their customer service is second to none. Anything we needed we just had to ask nothing was a problem.
John you should be very proud of yourself and your staff.

  • Stayed: August 2013, travelled with friends
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Thank Jane S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John K, Manager at Hotel Twenty, responded to this reviewResponded 11 August 2013

Dear Guest,

Thank you very much for your positive comments on Hotel twenty . As you are aware we are a young company looking to build up our reputation . It was a pleasure having you stay here at Hotel twenty and we would love for you to come back and stay any time. Hopefully the next time you visit we will have upgraded a few more rooms.


Yours Sincerely
John Kelly

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2013

This hotel is a combination of quality, excellent service and an adequate price. It is in the center of Edinburgh, and you need just 5 minutes to get to each famous place in the city. And I have discovered that the Scottish people are really friendly – the owner of the hotel met us, showed us the room, explained how to get to attractions and lent me an umbrella when it rained

  • Stayed: July 2013, travelled as a couple
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Thank Natalya P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John K, Manager at Hotel Twenty, responded to this reviewResponded 8 August 2013

Dear Guest ,

Thank you very much for your positive review . It was a pleasure having you stay at Hotel Twenty and would love for you to stay again.

Regards

John Kelly

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 August 2013

Hotel placed very close to the city center. Building was created in 18 century and so you can experience all emotions of that time period. Staff is very hospitable and polite. And you have 10% discount in a local Thai Restaurant!

  • Stayed: July 2013, travelled with friends
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Thank Dmitry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John K, Manager at Hotel Twenty, responded to this reviewResponded 7 August 2013

Dear Guest ,

Thank you very much for your positive feedback as you are well aware we are upgrading the hotel is under new ownership. It was a pleasure having you as a guest and we very much would like you to visit again.

Regards

John kelly

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Reviewed 5 August 2013

Having booked this hotel some 8 months prior to my visit I was disappointed in the room we were allocated. While the staff were excellent and the position ideal the overall room was poor. I know you don't spend a lot of time in the room but did expect better.
If they are trying to achieve the rating they say a lot of work has to be done.
Tatty room really hole in the wall behind wardrobe, which was too big for the room, extension leads all over and unsightly cables, all PAT stickers out of date, shower not good

  • Stayed: August 2013, travelled as a couple
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Thank firsttimer50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John K, Manager at Hotel Twenty, responded to this reviewResponded 7 August 2013

Dear Guest,

We thank you for your comments on how we can improve as a hotel. We have not given ourselves a star rating yet , we are waiting until we we have completed our renovations. We hope that you may visit our hotel again and see the major improvements we are looking to implement.

Regards
John Kelly

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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