I've just returned from a 2 night stay here. I couldn't really fault the place, the only problem was the water pressure on the shower, it was very low.
The deputy manager, Eddie, was an absolute delight, he was so friendly and helpful. As was the man who was working the check in desk yesterday, we didn't catch his name. They allowed us to leave our bags in the bar after check out while we went out for the day and when we returned we still had a while to wait for our train so he let us sit in the bar and put the TV on for us, he was very hospitable.
The room we stayed in was very spacious and clean (Room 3). The bed was very comfortable, something a lot of hotels have problems with. The room was very warm , with the high ceilings I had expected it to be a bit on the cold side, it was far from it. The breakfast offered was continental, but enough to set you off for the day.
The hotel is in a fantastic location, easily accessible from the train station (around a 5 minute walk).
Overall I would return to the hotel as the level of service from the staff is fantastic.
- Official Description (provided by the hotel):
- Hotel Twenty is situated in the heart of Edinburgh. We strive on giving a good customer service at the best possible prices. Hotel Twenty is within walking distance of Edinburgh Waverly Train station and all its shops, pubs and clubs. We have only recently taken over the Hotel and have already done a lot of cosmetic work to it. ... more less
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- Also Known As:
- Richmond Hotel Edinburgh
- Hotel Twenty Edinburgh, Scotland