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“Would go back in a heartbeat” 5 of 5 bubbles
Review of Nira Caledonia

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Nira Caledonia
Ranked #15 of 150 Hotels in Edinburgh
Certificate of Excellence
GreenLeadersBronze level
Edinburgh, United Kingdom
1 review
“Would go back in a heartbeat”
5 of 5 bubbles Reviewed 15 November 2013

From start to finish our meal at Blackwood was amazing . From the mussels starter to our prefect cooked Steak it was a fantastic experience.
There was nothing that should or could have done better and would give it 10/10.

  • Stayed November 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Shona3670
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,095 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (284)
Date | Rating
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English first
Scotland, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 11 November 2013

I really, really wanted to be able to give this hotel five stars, because I was so looking forward to staying here.

I was trying to choose between Nira Caledonia and The Chester Residence in Edinburgh, because both had jacuzzi suites. I chose Nira Caledonia in the end because the staff seemed so completely efficient over email and I couldn't see one bad review on Trip Advisor. This expectation lived up and the welcome was absolutely suberp, the reception was beautiful and we were shown to our room by a lovely genteleman who was absolutely wonderful and should be congratulated for his customer service.

The room (1101), was absolutely beautiful. The jacuzzi bath was unbelievable, everything was spotless, the bed was one of the comfiest I've ever slept in. The room boasted huge bay windows, plenty of wardrobe space and I really loved the personal touches - it really is the little things like personalising the welcome pack that really make a stay special.

The complimentary glasses of Prosecco that were delivered to the room also added that personal touch. My boyfriend and I came to stay for my birthday so it was a really lovely surprise.

The downside was that we ordered room service - two chicken Caesar salads. This was absolutely fine, payment was taken, but once we had unpacked and got comfortable, we got a phonecall from reception to say that there was "no Chef..." - and so the Caesar salads would not be possible. I was really surprised at this. They did offer us sandwiches but it was really disappointing to have not been notified of this in the first instance... and not been told until closer to 9pm, after settling in. Otherwise we would have headed in to the Centre. As well as this, how much more difficult is a Caesar salad to make than a ham and cheese sandwich?

We also ordered breakfast to the room which was a pretty poor effort also. Everything was cold, there was no butter for the toast and the "veggie" option was literally just a cooked breakfast with no sausages or bacon. I would have expected some sort of vegetarian alternative.

All in all the food experience really ruined our stay. I hate complaining, or even writing negative reviews but I did mention it to the receptionists on check out and was surprised not to have been referred to a manager. I was just told that there was "no chef" on a Sunday evening.

I would praise and recommend Nira Caledonia as a place to stay, but it's a shame that the food ruined our trip.

  • Stayed November 2013
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank 00Eve-Scotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janette N, Director of Sales at Nira Caledonia, responded to this review, 12 November 2013
Dear caradunlop
Firsty thank you for taking the time to review our hotel and for the wonderful description of how well our reservations team and front desk staff interacted with you before and during your stay. The room you stayed in was one of our jacuzzi Suites and has been newly refurbished as part of our ongoing rooms refurbishment programme, I'm so glad you found it to your liking.
The news of the "Caesar salad" situation came as a shock to us all as we do not offer Caesar salad on our room service menu , however this should have been corrected at the time you placed your order , so I can only apologise. Please note however that we do offer a full and varied menu on a Sunday for room service and this is documented in our room directory. I have spoken with our Head chef today with regard to your breakfast and we will re visit the vegetarian options for breakfast served in rooms.
I have also spoken to our Reception Manager with regard to your check out as it was he who you spoke with and he felt that he dealt with your points raised and that you seemed happy with the outcome, however your review mentioned you would rather have spoken to a Manager. Please should you wish to contact myself just call the hotel and I will personally speak with you.
Overall it seems you have had a great time at Nira Caledonia and enjoyed our new room, I'm sorry that this small issue has ruined your stay but hope should you visit us again you will allow us the chance to get the "food" right this time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
5 of 5 bubbles Reviewed 10 November 2013

My weekend stay at the hotel was superb. From the moment we got there, the staff couldn't do more to make sure we had a great experience. They were very professional and friendly which made the experience a bit more special at the hotel.

The room was beautiful and I couldn't get out of bed in the mornings, so confi!

  • Stayed November 2013, travelled as a couple
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Octavio2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Berkshire
Level Contributor
54 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 10 November 2013

What a find ! A lovely hotel, great staff, excellent breakfast and perfect location. We were given an excellent welcome and made most welcome.
Will certainly be staying here next time we visit Edinburgh.

  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank nigecathy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inverkeithing, Scotland, United Kingdom
Level Contributor
66 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 6 November 2013 via mobile

We had dinner in the Blackwoods Bar and Grill. The food was superb- we had grilled steak with proper cooked chunky chips - perfect. The service was excellent, and the decor and ambience in the restaurant was very pleasant .

Stayed November 2013, travelled as a couple
Helpful?
Thank Margaretg672
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reading, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 4 November 2013

We stayed the weekend here and the hotel was fantastic. The location is superb, very easy access to the castle and main sight. We got upgraded, and the room was just absolutely suberb, very cozy, tidy, clean and spacious. The staff is super friendly and helpful as well. Bar is very nice too to enjoy a drink, and breakfast which came with the price is very good too. Definatel will stay here again.

  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JayJx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris
Level Contributor
105 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 bubbles Reviewed 28 October 2013

Our family recently spent 5 nights at the Nira Caledonia - one room for our children and suite for ourselves. The location is wonderful- walking distance to all the major sights and very close to the best shopping yet in a more residential area close to cute farmers' market, the water of Leith pathway for running or strolling and the National Museum of Modern Art I and II.

The front desk couldn't have done more for us- everything from arranging taxis, to recommending restaurants, etc. The breakfast was wonderful and the star was very eager to help. The rooms were luxuriously comfortable although I must say we could hear our neighbors clearly through the walls. We had a glitch trying to figure out the bathtub (too many nozzles for us!) and they offered us a bottle of wonderful New Zealand sauvignon blanc to compensate.

The hotel is small and cozy so you are certainly not just a number. They remembered our preferences for still or sparking water and which tea we liked in the morning. The Scottish breakfast buffet and hot breakfast choices were excellent- we usually didn't need any lunch afterwards.

Our kids had room service meals several evenings and were very happy with them. I would definitely stay again.

  • Stayed October 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ParisGrandeVoyageuse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Nira Caledonia

Property: Nira Caledonia
Address: 6 - 10 Gloucester Place, Edinburgh EH3 6EF, Scotland
Phone Number:
Region: United Kingdom > Scotland > Edinburgh > Stockbridge & Dean Village
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Airport Transportation
Hotel Style:
#7 Green Hotel in Edinburgh
#12 Luxury Hotel in Edinburgh
#26 Romantic Hotel in Edinburgh
#51 Family Hotel in Edinburgh
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Nira Caledonia 4*
Number of rooms: 28
Official Description (provided by the hotel):
Nira Caledonia is surrounded by the cobbled streets and Georgian elegance of New Town, a short stroll from Princes Street, Nira Caledonia is a central yet peaceful Edinburgh retreat. Amid the plush pelmets, rich textures and original cornices you'll find flat-screen televisions, Nespresso coffee machines, complimentary Wi-Fi and iPod docking stations. You'll find warm, heartfelt service and a cool, quirky style. Each of our sumptuous rooms and suites is unique, with its own opulent character. Many have vast floor-to-ceiling sash windows, others open out onto a private garden and some feature a relaxing Jacuzzi. All have new ultra-comfortable beds and pillows of goose feather and down. As a protected Grade A building we don't have a lift, but our porters are always on hand and we offer 24-hour room service. The cuisine at our restaurant is natural, fresh and often organic, with ingredients farmed, caught, raised or bred in Scotland and with over 25 Scotch whiskey blends and single malts, our bar also focuses on local flavours. With a friendly touch - and a touch of theatre - we welcome independent-minded travellers who prefer to go their own way. Come our way. ... more   less 
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Also Known As:
Nira Caledonia Hotel Edinburgh
Number 10 Edinburgh
Number 10 Hotel Edinburgh
Number Ten Edinburgh
Nira Caledonia Edinburgh, Scotland

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