We've been in here a few times now, because it is handy for the bus station. It is nice inside, the beer is average, had better elsewhere, but the staff have all failed "charm school"! The first we visited one female behind the bar was attentive enough, but unfriendly to say the least.
The bar was kept clean and the tables were cleared quickly after customers left, the overall atmosphere I felt was good......however, this was down to the other customers being friendly and NOT the staff. Personally, I would sack them all and employ staff who were genuinely interested in serving customers and being pleasant at the same time!
Judging by the other reviews on here, a complete overhaul in staff might make some other customers return in the future.........
I cannot comment on the Gallery Restaurant, as we only had a couple of drinks in the bar. However, having read the comments on the food and rude staff upstairs, I have no intention of every eating here.
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