First of all the positives, a very central location, friendly staff, large room and bathroom and spotlessly clean.
Now the negatives, strange walking through a nightclub to get to reception which is tiny and right by a lift causing all sorts of congestion. Two of the lumpiest pillows ever encountered. Really poor quality and the duvet also lumpy (although this did not cause any problems). If you are charging premium rates, guys, we expect high quality bedding. In order to open window, had to remove part of double glazing which just slotted out but a bit odd. Terrible groaning noise to bathroom door. Groaning noise and pillows complained about. Pillows replaced. Groaning continued. Beware, the lighting system is a nightmare. If may be possible to switch on a bathroom light in the night without switching on another light to read the panel in order to switch on the bathroom light but we never worked it out. It is just daft. No noise in our room on the 3rd floor.
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- Also Known As:
- Tigerlily Hotel Edinburgh, Scotland