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“Little niggles”
Review of Tigerlily Hotel

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Tigerlily Hotel
Ranked #15 of 149 Hotels in Edinburgh
Certificate of Excellence
london
Level 4 Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Little niggles”
Reviewed 3 June 2014

First of all the positives, a very central location, friendly staff, large room and bathroom and spotlessly clean.
Now the negatives, strange walking through a nightclub to get to reception which is tiny and right by a lift causing all sorts of congestion. Two of the lumpiest pillows ever encountered. Really poor quality and the duvet also lumpy (although this did not cause any problems). If you are charging premium rates, guys, we expect high quality bedding. In order to open window, had to remove part of double glazing which just slotted out but a bit odd. Terrible groaning noise to bathroom door. Groaning noise and pillows complained about. Pillows replaced. Groaning continued. Beware, the lighting system is a nightmare. If may be possible to switch on a bathroom light in the night without switching on another light to read the panel in order to switch on the bathroom light but we never worked it out. It is just daft. No noise in our room on the 3rd floor.

Room Tip: Go high up or I suspect it will be noisy.
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank penlorn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (279)
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English first
Glasgow, United Kingdom
Level 4 Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 31 May 2014

We visited the Tigerlily Hotel at the beginning of May for an overnight stay. We booked a standard double through booking.com. The hotel is in a good central location! Upon arrival we found out that we had been changed to a junior suite which was a lovely suprise. One thing that was a bit strange is that they took the money for the room which was £145 in our case and an extra £50 (in case of purchases made from mini bar etc). My partner was told that the £195 would not be taken from the card but but a hold would be placed on it. When it came to check out we recieved a bill of £186. The card was taken again to process the properly but my partner states that we never recieved the £9 that we didnt use. It was only £9 so have not followed this up as the rest of the experience was fantastic but just be prepared and have the money available on your card. On arrival we were shown to our room by a very polite gent who showed us everything in the room. The room was amazing and definatly the best room I have ever stayed in. Very clean and a very large bed! The light switches were a tad confusing at first and it annoyed me that you couldnt have the full lights on in the bathroom without a bedroom light turning on, seems like they have over complicated a usual very simple process, especially when getting up in the night and trying to turn lights on. The bathroom was amazing. Massive shower and very clean with slippers and bathrobes along with lovely tiles. We ordered breakfast in bed and it was delivered by 2 lovely staff and on the time we requested. This included a full cooked breakfast, juice and tea and was well worth the extra cost. Unfortunately we did not use the bar or eat at the hotel in the short time we were there but my partner was very impesssed with the smoking area that appeared to be inside and warm. Overall a brilliant experience and would LOVE to come back again soon!! Would highley recommend Tigerlily to anyone!!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Laura C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 31 May 2014

We stayed 2 nights before Christmas after getting married, Dec 2012. We paid £250 per night to stay in the junior suite. The room was massive and really luxurious. We had a lovely breakfast delivered to our room, and enjoyed a great meal too in the restaurant.

However, our stay was spoilt by two disturbed nights in this hotel. The hotel is above a nightclub, and we were kept awake by the heavy base. When complaining to the hotel reception, they explained they couldn't do anything about as it wasn't there establishment, but that it should stop at around 3am! The second night it happened again, doubled with a drunk noisy couple in the next room slamming doors and throwing objects out onto the landing. When we got the hotel reception to investigate, they couldn't hear anything?!

No apology on checking out.

It's the first time we've complained during a hotel stay. But when you are paying £500 for a luxurious get away after getting married, you don't expect to be exhausted on the train home, miffed at the poor service you have received.

An overall disappointment after a glowing recommendation from friends.....

  • Stayed December 2013, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
2 Thank Jenpen1987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edimburgo, Regno Unito
Level 5 Contributor
54 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 29 May 2014

It's a very nice and fashion place, the people there are all very kind, there are a lots of customers during the week end and all nice and happy ppl.
Food is quite good, with a really strong attention to details, the cocktails bar is full of all best drinks availble.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank joeitaly26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 29 May 2014

We stayed here for 2 nights and were wowed by the hotel. The rooms were luxurious, spacious and extremely comfortable, and the entire hotel was decorated beautifully.

The food in the restaurant was delicious and I would recommend visiting the bar for a few drinks in the evening - good for celebrity spotting!

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lej7986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
scotland
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 May 2014

We stayed for three nights and mostly enjoyed our stay. Breakfast is extremely good, great choice and amazing porridge! Dinner not so good and slow service.Superior rooms are spacious and comfortable. Bar area very noisy, loud music playing until 1 am, so not for you if you don't like this. I think it's more suited to the young, hip crowd!

Stayed September 2013, travelled as a couple
Helpful?
1 Thank kitty905
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
York, United Kingdom
Level 4 Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 28 May 2014

Went here last night 27/5 for dinner with my daughter and her friend
The service was amazing and the food gorgeous
We had the 2 course set menu for £15 which was great value
Will deffo be going back

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank ladymaule
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Tigerlily Hotel

Property: Tigerlily Hotel
Address: 125 George Street, Edinburgh EH2 4JN, Scotland
Phone Number:
Region: United Kingdom > Scotland > Edinburgh > New Town
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Business Hotel in Edinburgh
#7 Romantic Hotel in Edinburgh
#12 Luxury Hotel in Edinburgh
#38 Family Hotel in Edinburgh
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Tigerlily Hotel 4*
Number of rooms: 33
Reservation Options:
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Also Known As:
Tigerlily Hotel Edinburgh, Scotland

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