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Tigerlily Hotel
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Reviews (1,906)
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All reviewsgeorgian suitegeorge streetblack roomluxury double roomghd straightenerswhite company toiletriesmini suitelighting systembreakfast in beditison dealon arrivalmini bargorgeous hotelturn down servicehuge bedlittle toucheswalk in shower
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1,085 - 1,090 of 1,906 reviews
Reviewed 3 June 2014

First of all the positives, a very central location, friendly staff, large room and bathroom and spotlessly clean.
Now the negatives, strange walking through a nightclub to get to reception which is tiny and right by a lift causing all sorts of congestion. Two of the lumpiest pillows ever encountered. Really poor quality and the duvet also lumpy (although this did not cause any problems). If you are charging premium rates, guys, we expect high quality bedding. In order to open window, had to remove part of double glazing which just slotted out but a bit odd. Terrible groaning noise to bathroom door. Groaning noise and pillows complained about. Pillows replaced. Groaning continued. Beware, the lighting system is a nightmare. If may be possible to switch on a bathroom light in the night without switching on another light to read the panel in order to switch on the bathroom light but we never worked it out. It is just daft. No noise in our room on the 3rd floor.

Room Tip: Go high up or I suspect it will be noisy.
  • Stayed: May 2014, travelled as a couple
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1  Thank penlorn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 May 2014

We visited the Tigerlily Hotel at the beginning of May for an overnight stay. We booked a standard double through booking.com. The hotel is in a good central location! Upon arrival we found out that we had been changed to a junior suite which was a lovely suprise. One thing that was a bit strange is that they took the money for the room which was £145 in our case and an extra £50 (in case of purchases made from mini bar etc). My partner was told that the £195 would not be taken from the card but but a hold would be placed on it. When it came to check out we recieved a bill of £186. The card was taken again to process the properly but my partner states that we never recieved the £9 that we didnt use. It was only £9 so have not followed this up as the rest of the experience was fantastic but just be prepared and have the money available on your card. On arrival we were shown to our room by a very polite gent who showed us everything in the room. The room was amazing and definatly the best room I have ever stayed in. Very clean and a very large bed! The light switches were a tad confusing at first and it annoyed me that you couldnt have the full lights on in the bathroom without a bedroom light turning on, seems like they have over complicated a usual very simple process, especially when getting up in the night and trying to turn lights on. The bathroom was amazing. Massive shower and very clean with slippers and bathrobes along with lovely tiles. We ordered breakfast in bed and it was delivered by 2 lovely staff and on the time we requested. This included a full cooked breakfast, juice and tea and was well worth the extra cost. Unfortunately we did not use the bar or eat at the hotel in the short time we were there but my partner was very impesssed with the smoking area that appeared to be inside and warm. Overall a brilliant experience and would LOVE to come back again soon!! Would highley recommend Tigerlily to anyone!!

  • Stayed: May 2014, travelled as a couple
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Thank Laura C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 May 2014

We stayed 2 nights before Christmas after getting married, Dec 2012. We paid £250 per night to stay in the junior suite. The room was massive and really luxurious. We had a lovely breakfast delivered to our room, and enjoyed a great meal too in the restaurant.

However, our stay was spoilt by two disturbed nights in this hotel. The hotel is above a nightclub, and we were kept awake by the heavy base. When complaining to the hotel reception, they explained they couldn't do anything about as it wasn't there establishment, but that it should stop at around 3am! The second night it happened again, doubled with a drunk noisy couple in the next room slamming doors and throwing objects out onto the landing. When we got the hotel reception to investigate, they couldn't hear anything?!

No apology on checking out.

It's the first time we've complained during a hotel stay. But when you are paying £500 for a luxurious get away after getting married, you don't expect to be exhausted on the train home, miffed at the poor service you have received.

An overall disappointment after a glowing recommendation from friends.....

  • Stayed: December 2013, travelled as a couple
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2  Thank Jenpen1987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2014

It's a very nice and fashion place, the people there are all very kind, there are a lots of customers during the week end and all nice and happy ppl.
Food is quite good, with a really strong attention to details, the cocktails bar is full of all best drinks availble.

  • Stayed: December 2013, travelled with friends
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Thank joeitaly26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2014

We stayed here for 2 nights and were wowed by the hotel. The rooms were luxurious, spacious and extremely comfortable, and the entire hotel was decorated beautifully.

The food in the restaurant was delicious and I would recommend visiting the bar for a few drinks in the evening - good for celebrity spotting!

  • Stayed: April 2014, travelled as a couple
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Thank lej7986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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