Right where to start, we arrived at annendale street where we expected to pick up the keys however we were sent to queen street by a poster on the door. when we arrived jonathan (manager) was very abrupt to us telling us how we will be liable for any damages etc. when we got to the studio apartment we were unable to find our stated private parking! we rang up and they said there will be off road parking a minute walk away from the apartment, however, no parking was to be found! they said that there is no private parking and it did not say so on the website which was a lie! they expected us to pay £20 a day parking, then at 6:30pm to move the car onto yellow lines until 8:30am then move it again to pay a further £20 a day not impressed as it advertised private parking and also a photo of it on their website! we settled in anyway, then at 2:30am the boiler was making very loud disturbing noises for a few hours we eventually turned it off as we couldnt stick it no longer, then at 3:30-4:00am the whole building was shaking as a drunk roudy man entered the building he stormed up the stairs slamming all of the doors shouting and swearing and was typical he was next door to us! a glass or some sort was thrown at a wall me and my partner were shaken up and had to sleep with knives next to us! the following morning we went straight to the office they changed our room to the royal mile however up 95 spiral steps which we were expected to carry our suitcases up when we eventually got there we found people stayin in the same room! back down to the office we went after allready wasting a day of sightseeing they sent us to castlebank street which was situated in what i personally would class as the slums the duvet didnt even fit the quilt we went to sleep by the noise of banging music and woke up by drilling, however they did give us a 25% voucher for the living room restraunt witch was very nice .. how ever when our bill came they hadnt been informed of our discount and then only recieved 20% ..scottish aparntments really need to get some trained staff...go to edinburgh but not with them they are useless!!!!!!!!
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- Also Known As:
- New Town Studio Apartments Hotel Edinburgh
- New Town Studio Apartments Edinburgh, Scotland