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“Happy and helpful”

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Ten Hill Place, BW Premier Collection
Ranked #25 of 147 Hotels in Edinburgh
Certificate of Excellence
GreenLeadersGold level
Newcastle upon Tyne, United Kingdom
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Happy and helpful”
Reviewed 23 December 2013 via mobile

Happy and helpful staff , especially Chris and Keith . Needed space for bikes and got a very early check in 10am . Chris also printed out some bike routes which were very helpful .
Highly recommend this hotel , good value although a little further out than we usually book , well worth it .

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank angelxxnic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
THP M, General Manager at Ten Hill Place, BW Premier Collection, responded to this review, 27 December 2013
Dear Reviewer,

Thank you for taking the time to submit your review. We are most happy to read that you enjoyed your stay. I have no doubt Keith will be best pleased to read your comments too.

We also appreciate your recommendation.

Chris & Team.
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Sunderland, United Kingdom
Level Contributor
192 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
Reviewed 22 December 2013 via mobile

Stayed at the hotel for one night with wife and son and a great hotel it turned out to be very modern and clean, nice big room with a good view ,flat screen tv and big bed, really fast free wifi. Nice bar with range of beers and a piano player. Had the breakfast which was great value at £12 a head. All staff friendly and advise on busses to get to zoo etc £3.50 use bus all day and 2 mins on the bus to princes street loads of things nearby hotel too. Really recommend this hotel if you see a deal as it won't let you down. Will defiantly consider another stay next time in Edinburgh.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Woodzy29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
THP M, General Manager at Ten Hill Place, BW Premier Collection, responded to this review, 27 December 2013
Dear Reviewer,

Great to read your feedback, many thanks for your kind compliments. The team here at the hotel will be delighted to read your review.

We look forward to welcoming you back in the very near future.

Chris & Team.
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Doncaster, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 December 2013 via mobile

I visited for a short break earlier this month with my partner and we were not disappointed.
We found the staff to be extremely welcoming and helpful - this being our first visit to Edinburgh we did ask for advice on things such as the best places to eat, visit etc.
We arrived at the hotel at around midday and although check in isn't until three o'clock, our room was ready for us.
The rooms are cosy and have all the amenities we required for our short break. Though I am of no doubt that should we have needed anything else, the staff would have done their upmost to accommodate us.
The location of the hotel is fantastic, a short taxi ride (less than 5 minutes) from Edinburgh Waverley train station and a reasonable walk to attractions such as the Royal Mile and Edinburgh Castle.
We ate at the hotel restaurant on one occasion during our stay and the food was exceptional.
We would recommend this hotel to anyone and will be returning I'm sure!

Stayed December 2013, travelled as a couple
Helpful?
1 Thank AmyD263
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
THP M, General Manager at Ten Hill Place, BW Premier Collection, responded to this review, 19 December 2013
Dear Reviewer,

Thank you for choosing to stay at our hotel and your full marks review, the whole team will be delighted to read your comments. It is highly pleasing to read that you endorse and recommend us to others - what more could we ask for!

We look forward to welcoming you back again in the not too distant future.

Chris & Team.
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Oxford, United Kingdom
Level Contributor
64 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 13 December 2013

A good hotel 4 star in the older part of town, I was upgraded o narrival - a real bonus the room was very comformtable and smart.
I didnt get a chance to have breakfast but was a quiet and relaxing stay.
Great location for the station, just off North Bridge st.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rebecca b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
THP M, General Manager at Ten Hill Place, BW Premier Collection, responded to this review, 14 December 2013
Dear Reviewer,

We are all delighted to read that you enjoyed your stay with us. Hopefully you will choose to stay with us again and also partake in our great Scottish breakfast!

Looking forward to welcoming you back.

Chris & Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 9 December 2013 via mobile

Made very welcome at arrival although had to change room because don't care adjoining room door.This was no problem and cases were transferred in our absence. First night meal included in the deal and found excellent food and wine . Great location for theatre ,shops and sights. Would recommend for a plesent stay in Edinburgh at a good price.

Stayed December 2013, travelled as a couple
Helpful?
Thank Barry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
THP M, General Manager at Ten Hill Place, BW Premier Collection, responded to this review, 10 December 2013
Dear Reviewer,

Thank you ever so much for your very kind comments. It certainly sounds like you had a thoroughly enjoyable stay at our hotel. The team will be very happy to read them too. We also appreciate your endorsement and recommendation.

Hope to see you again soon.

Chris & Team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle, United Kingdom
Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 7 December 2013

We have just returned from a two day Superbreak at this hotel. It is situated off the Royal Mile (about a 15/20 minute walk from Waverley Station). The room was clean, nicely furnished and very quiet. The room did take a while to warm up after we switched the heating on and also we had a bit trouble getting the water at the right temperature in the bath - the taps are a bit strange. Included in the price of our break was £20 each toward the cost of an evening meal on the first night. Our meal was lovely - we both had ribeye steak in a peppercorn sauce and it was really tender. The bed was very comfortable. Breakfast was quite good with a good selection of cooked and cold things to choose from. While there we visited The Royal Yacht Britannia (caught a bus there from Princes Street - £1.50 single). We loved it! You are given a phone to walk around with and various points on the ship have a number and you dial the number in the phone and hear all about it. The boat was decorated for Christmas which gave it a nice atmosphere. Loved the state dining room and lounge. There is a tea room at the top of the ship and that was worth a visit. The gift shop is worth a look at too. We also visited the German Christmas market on Princes Street. When it got dark it looked quite magical. The next day we visited the Museum of Scotland which was huge. Well worth a look but we never got to the end of it. We will have to go back another time. On the last morning we went to The Camera Obscura on the Royal Mile. We have been before but it is well worth return visit. Great trip to a lovely city!

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Valerie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
THP M, General Manager at Ten Hill Place, BW Premier Collection, responded to this review, 9 December 2013
Dear Reviewer,

Thanks ever so much for your kind comments, we do hope you enjoyed your stay with us and the wonderful visitor attractions in Edinburgh.

Looking forward to welcoming you again.

Chris & Team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leicester, United Kingdom
Level Contributor
84 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 6 December 2013

Good ,clean Hotel. Quiet location just off the main street. Ten minutes walk from the station with luggage. Very good breakfast buffet plenty of choice including Haggis. Only down side is the bar prices are higher than many local restaurant's and bars.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lynnrich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
THP M, General Manager at Ten Hill Place, BW Premier Collection, responded to this review, 9 December 2013
Dear Reviewer,

Thanks for taking the time to share your great comments about our hotel. Our bar pricing is regularly reviewed to ensure that we are competitive in the marketplace.

Hope to see you again soon.

Chris & Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ten Hill Place, BW Premier Collection

Property: Ten Hill Place, BW Premier Collection
Address: 10 Hill Place, Edinburgh EH8 9DS, Scotland (Formerly Ten Hill Place, Best Western Premier Collection)
Region: United Kingdom > Scotland > Edinburgh > Southside & Holyrood
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Edinburgh
#17 Luxury Hotel in Edinburgh
#54 Family Hotel in Edinburgh
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Ten Hill Place, BW Premier Collection 4*
Number of rooms: 77
Official Description (provided by the hotel):
Ten Hill Place Hotel in Edinburgh - one of the capital's premier city centre hotels. Voted as "conference hotel of the year 2015" Scottish Hotel Awards. Set in a quiet Georgian square with airy public places to each of our 77 smart bedrooms, the mood of Ten Hill Place Hotel is one of quiet sophistication, and one we believe sets us apart from other Edinburgh hotels. So if you are looking for an Edinburgh city centre hotel, be sure to make Ten Hill Place your first destination and an address we hope you will come back to again and again. During your stay why not visit our Number 'Ten Restaurant' recently awarded 1 AA Rosette for our current menu or '10 Wine Bar' by Corney & Barrow, with live Piano music Thursday, Friday and Saturday evenings both are located on the ground floor and are the perfect places to enjoy a meal or drink with friends or family. 'Number Ten Restaurant' our Rosette award winning restaurant, enjoy friendly service whilst being tempted by our locally sourced a la carte seasonal menu served from 5pm to 9.30Pm. '10 Wine Bar' by Corney & barrow. The wine bar menu available during from 12pm till 9.30Pm offers a wide range of teas, coffees, snacks, sandwiches, lights meals and traditional dishes to enjoy. The bar displays a large range of specially selected wines by Corney & Barrow, draught and local bottle beers, malt whiskies, Gins, vodkas and spirits for you to sit back and relax with. Ten Hill Place cares about the environment and has a Gold Award for Green Tourism from VisitScotland. ... more   less 
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Also Known As:
10 Hill Place Hotel
Ten Hill Place Edinburgh
Hotel Ten Hill Place
Ten Hill Place, BW Premier Collection Edinburgh, Scotland

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