This hotel is basic, our room was basic, upon arrival for my birthday weekend the couple in front of us were told they had a complimentary upgrade quite loudly in front of us, which I did not think was very discreet with us standing right behind them!
The room is okay with spacious bathroom, but the bathroom is tatty - sealant broken around the bath and floor and peeling dirty window - needs refreshing (beware of the glass screen door so you do not have much privacy in the bathroom!!)
The toilet roll at the airports were nicer than the half a roll left in our room when we checked in, also the tissue box had one tissue in it and was not re filled in our three night stay
We left out the sign to make up our room each morning and not once we were offered or recieved clean sheets or towels - not even given the option (I appreciate we have to be careful with the environment but I do think a four star hotel should at least offer, you go away for a little luxury!) The soap, shampoo and tea were not re filled and our mugs were left dirty, On our first night we took a sandwich back to our room and split crumbs on the bedside table and floor and the cleaners did not wipe up and hoover for us (obviously we did not have hoover or cloths to clean up after ourselves)
The hotel is very like a travel lodge but a little pricier, it was average with not a very good house keeping department
The hotel is nice and central with most attractions a short walk away, reception staff friendly
We really enjoyed our weekend but I did feel it needed noting that it is an 'okay' hotel,
- Official Description (provided by the hotel):
- Ten Hill Place Hotel in Edinburgh - one of the capital's premier city centre hotels. Voted as "conference hotel of the year 2015" Scottish Hotel Awards. Set in a quiet Georgian square with airy public places to each of our 77 smart bedrooms, the mood of Ten Hill Place Hotel is one of quiet sophistication, and one we believe sets us apart from other Edinburgh hotels. So if you are looking for an Edinburgh city centre hotel, be sure to make Ten Hill Place your first destination and an address we hope you will come back to again and again. During your stay why not visit our Number 'Ten Restaurant' recently awarded 1 AA Rosette for our current menu or '10 Wine Bar' by Corney & Barrow, with live Piano music Thursday, Friday and Saturday evenings both are located on the ground floor and are the perfect places to enjoy a meal or drink with friends or family. 'Number Ten Restaurant' our Rosette award winning restaurant, enjoy friendly service whilst being tempted by our locally sourced a la carte seasonal menu served from 5pm to 9.30Pm. '10 Wine Bar' by Corney & barrow. The wine bar menu available during from 12pm till 9.30Pm offers a wide range of teas, coffees, snacks, sandwiches, lights meals and traditional dishes to enjoy. The bar displays a large range of specially selected wines by Corney & Barrow, draught and local bottle beers, malt whiskies, Gins, vodkas and spirits for you to sit back and relax with. Ten Hill Place cares about the environment and has a Gold Award for Green Tourism from VisitScotland. ... more less
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- Also Known As:
- 10 Hill Place Hotel
- Ten Hill Place Edinburgh
- Hotel Ten Hill Place
- Ten Hill Place, BW Premier Collection Edinburgh, Scotland