Booked this as a present for my mothers 70th Birthday. I'm aware the price wasn't over expensive and therefore didn't hold out hope for a palace. However...never expected to end up staying in such an unsafe and unfit for human use hotel!
On arrival the staff just about managed to speak English but not only this, they weren't very friendly either. Off we went up to our attic room, to which on the way up there the first incident was that I nearly went flying back down the stairs due to a lose part of the edge of one of the steps.
We get in to the room and first thing we noticed was how cold it was. Although radiators seemed to be on in the hallways, the one in our room wasn't.
The carpet looked filthy and didn't appear to have been hoovered for god knows how long. But hey ho...we thought we hadn't paid an awful lot and we were only staying two nights so stuck with it.
We went out for the afternoon and evening and came back to the room late that night soaking wet due to the rain. We thought perhaps the radiator will be on when we get back so we can dry out but no such luck.... the radiator was obviously out of order and the room very cold.
The first morning we decide to have a shower in what appeared to be a relatively clean bathroom...all be it apart from the dirty shower head and the sink that was cracked and had been glued back on...could have broken and fell at any time. Jumped in the shower and our next little surprise was the fact that the water would just go off every few seconds and come back on when it felt like it.
We then went down to the reception to complaint as to me I was entitled to some recompense. When advising the lady that the place wasn't fit for a human being to stay she actually agreed and said 'I know', which doesn't to me give anyone much confidence.
She didn't offer to help in anyway and didn't really want to know.
Suffice to say, if you want to stay in a hotel where you can barely swing a hamster around in your room, you don't want a shower during your stay, you don't mind being freezing cold and nearly flying down the stairs due to a badly maintained building then you are in the best place. If you do however want a shower and to feel warm, welcome and safe then please DO YOURSELF A FAVOUR AND DONT STAY HERE!!!! Really this place needs to be shutdown.
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- Also Known As:
- Edinburgh House Hotel Scotland