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“Woken at 5.30am with the fire alarm”

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Novotel Edinburgh Park
Ranked #82 of 148 Hotels in Edinburgh
Certificate of Excellence
A TripAdvisor Member
“Woken at 5.30am with the fire alarm”
Reviewed 28 October 2011

We thought that the food menu was a little on the expensive side,
We were woke at 5.30am in the morning by the fire alarm. we did not think this was loud enough or clear enough and spent minutes in the room looking for an alarm that the children might have set up before they went to sleep.. there was no member off staff making sure that everyone were out of there rooms banging on doors pointing people in the right direction. I do feel that after speaking to other guests that they felt the same (some slept through the alarm)
I would recomend to a friend but i do feel the fire drill needs to be reviewed
I suggest that you could have a voice recording rather than an alarm or both stating that there is a fire and you need to get out,

  • Stayed October 2011, travelled with family
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Edinburgh
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 25 October 2011

Used for location on bypass as overnight stop to break journey.
Welcome and check in efficient. Hotel clean, fresh and well conceived rooms as I have found in other novotels. Excellent quality rainforest type shower and smart, stylish bathroom. Beds comfortable. Room touch warm but window opened although is right next to main rail line.
Ideal for short stop over as not near any of Edinburgh's attractions but is close to airport.

  • Stayed October 2011, travelled with family
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Thank scotdoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milford Haven, United Kingdom
Level Contributor
34 reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 21 October 2011

We spent one night here and would recommend this hotel to anyone. We were welcomed warmly by the staff and they gave us lots of information on the hotel, facilities and local amenities. The room was immaculate and reasonably big. We had dinner at the hotel which was faultless and again the servcie was brilliant. The meals were in big portions and our waiter was happy to wrap what I'd left of mine for a snack later on! The fire alarm went off in the early hours through no fault of the hotels and the reception staff were very apolegitic when we checked out. The swimming pool and spa facilities are also a great addition - the early rise due to the fire alarm meant we had lots of time to enjoy these! Great hotel, great staff, can't compalin at all.

  • Stayed October 2011, travelled as a couple
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Helpful?
1 Thank Stacey J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wigan
1 review
Reviewed 20 October 2011

Good value if you use the facilities and get a deal otherwise overpriced.
Pesky fire alarm disrupted sleep, however rooms were warm, comfortable and clean.
Handy for Edinburgh Airport and Bypass not so good location wise for a night on the razzle.

  • Stayed October 2011, travelled on business
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Thank Paul T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Scotland
Level Contributor
61 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 16 October 2011

Stayed one night at this hotel on the outskirts of Edinbugh. It has a very modern feel about it, has lovely decor and the rooms are clean and comfortable. Bathroom was very modern with electronic shower and comfortable bed. We didn't experience a lot of noise in the room considering the Edinburgh city bypass and train line passes very close by. Parking is free at the hotel and it is close to the airport and railway station. The new tram line when it is eventually finished, will I assume, have a link very close by which will make it very accessible to both airport and centre of Edinburgh. The hotel also has a pool, gym and steam room. Breakfast buffet was good. Drinks are quite expensive but probably what you would expect from this type of hotel.

  • Stayed October 2011, travelled as a couple
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Helpful?
1 Thank RonzPerth_Scotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swansea, United Kingdom
Level Contributor
87 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 10 October 2011

We wanted a hotel that was close to Edinburgh airport because of a very early morning flight and close to the city for some sightseeing the day before. I saw that the Novotel Edinburgh Park ticked both boxes and even better, it was close to the railway station, so we could travel into the city without taking the car. I checked on availability a couple of weeks before we travelled and I found it a bit too expensive, so I left it. While we were on holidays, the night before we were due to arrive in Edinburgh, I checked again and was very pleased to see that a room was £89 and not £160 like I had seen before, only snag was it was a twin, but we took it anyway. I phoned ahead and quickly booked the room. The sat nav post code was different to the actual hotel, but easy to find.

We were greeted by a very friendly receptionist who booked us in. He asked us if we wanted breakfast, we didn't because of our flight. We were shocked to hear that its £13.95 per person, thats a rip-off. He asked us if we would be going into Edinburgh that afternoon, he said that the railway station was 200 metres away and gave us a timetable there and back.

We were impressed by the look at the hotel and the room was stunning. The bathroom has very nice and even had a remote control for the shower. The shower head was massive. There was plenty of hot water, I enjoyed playing with the remote. We noticed that the hotel had a swimming pool, we didn't go in there, but it looked very nice.

Travelling into the centre was simple, there were only 2 stops and it only took 8 minutes. Even better, it was only £2.70 return. We loved Edinburgh. I imagined we would have a little bit of trouble finding our train back. Not every train stopped at Edinburgh Park, so we had to make sure we were on the right train. It didn't take a minute to find a train. It was so quick and easy.

We had a lovely and comfortable nights sleep, even though we had to be up at a very early hour. There was no fuss checking out either.

We wouldn't hesitate to go to this hotel again and would definitely recommend it. Its perfect for the business man and a stop over to the airport.

The downside is that wi-fi isn't free in your room, only in reception. The mini-bar food and drink are very expensive as are all hotels.

Room Tip: I would imagine every room would be great.
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  • Stayed September 2011, travelled as a couple
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Helpful?
1 Thank Carol R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Novotel Edinburgh Park

Property: Novotel Edinburgh Park
Address: 15 Lochside Avenue, Edinburgh EH12 9DJ, Scotland
Phone Number:
Region: United Kingdom > Scotland > Edinburgh
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#43 Luxury Hotel in Edinburgh
#57 Family Hotel in Edinburgh
Price Range (Based on Average Rates): £
Hotel Class:4 star — Novotel Edinburgh Park 4*
Number of rooms: 170
Official Description (provided by the hotel):
The 4-star Novotel Edinburgh Park is ideally located for a city break in Edinburgh. The hotel is a two-minute walk to Edinburgh Park tram and train station providing easy access to the Airport and Edinburgh city centre. The 170 rooms are spacious and have a contemporary design with complimentary Wi-Fi throughout the building. Our in-house Restaurant is the perfect spot for a bite to eat after a busy day sightseeing, serving quality food and drink in relaxed surroundings. ... more   less 
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Also Known As:
Novotel Edinburgh Park Hotel Edinburgh
Accor Edinburgh Park
Edinburgh Novotel
Novotel Edinburgh Park Scotland

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