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“Friendly and helpful”

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Novotel Edinburgh Park
Ranked #79 of 150 Hotels in Edinburgh
Certificate of Excellence
Cambridge, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Friendly and helpful”
5 of 5 bubbles Reviewed 27 October 2013

My wife and I were on our way to the Highlands to meet friends. My wife is slightly disabled and all the staff went out of their way to be helpful. In particular the lovely lady who went and got what my wife wanted at the excellent breakfast buffet after showing us to a table

  • Stayed October 2013, travelled with friends
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Richard O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerNovotelEP, General Manager at Novotel Edinburgh Park, responded to this review, 28 October 2013
Thank you for staying here at Novotel Edinburgh Park. Your review is very much appreciated.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,083 reviews from our community

Traveller rating
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    54
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (270)
Date | Rating
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  • Danish first
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English first
Ayr, United Kingdom
Level Contributor
121 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 bubbles Reviewed 26 October 2013 via mobile

The hotel is good and well located but if you are unfortunate enough to get a room facing the tram lines and the delivery area don't expect much sleep!

Bar service was awful.
Waiter didn't know what was in a vodka & tonic!

Laundry service at 6am is a good alarm clock too.

Decent showers.

Stayed October 2013
Helpful?
Thank Chris C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerNovotelEP, General Manager at Novotel Edinburgh Park, responded to this review, 28 October 2013
Thank you very much for your recent review. We are sorry your stay wasn't fully enjoyable. We will take these points you made and use them to improve our guest service.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newry, Co Down
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 25 October 2013

Was apprehensive about booking this Hotel because it was "situated beside an industrial estate". Was pleasantly surprised to find that this estate consisted of various shops! (KFC,TK Maxx, Doughnut Cafe, Tesco etc) and the Motorway all within half a minute! The train in to Edinburgh is a Two minute walk away with trains every 10/15 mins.

The rooms were clean and warm, staff very friendly and efficient, food good. Surprisingly with a train line so close, the rooms were totally sound proof. The heating system in the bedrooms was a little noisy but this was the only small fault we found in our very pleasant stay in this lovely Hotel.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Norma224
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerNovotelEP, General Manager at Novotel Edinburgh Park, responded to this review, 28 October 2013
Thank you very much for your recent review.We do get a few comments of how we are located in an Industrial area out of town but as you have found out the area is out of town but conveniently placed for all local transport networks and shopping. We hope you will return to Novotel Edinburgh Park very soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Solihull, United Kingdom
Level Contributor
75 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 22 October 2013 credit card Amex Cardmember Review

A lovely hotel very close to the business district. Staff were very receptive and very knowledgeable. Nothing was too much trouble. Food was "pub grub" but after a long day in the office i didn't really want anything else. Free Internet access and and a good selection of TV channels.

Stayed August 2013, travelled on business
Helpful?
Thank Neil M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerNovotelEP, General Manager at Novotel Edinburgh Park, responded to this review, 28 October 2013
Thank you very much for your review. We do hope you will return in the near future to Novotel Edinburgh Park.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Edinburgh Park

Property: Novotel Edinburgh Park
Address: 15 Lochside Avenue, Edinburgh EH12 9DJ, Scotland
Phone Number:
Region: United Kingdom > Scotland > Edinburgh
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#43 Luxury Hotel in Edinburgh
#57 Family Hotel in Edinburgh
Price Range (Based on Average Rates): £
Hotel Class:4 star — Novotel Edinburgh Park 4*
Number of rooms: 170
Official Description (provided by the hotel):
The 4-star Novotel Edinburgh Park is ideally located for a city break in Edinburgh. The hotel is a two-minute walk to Edinburgh Park tram and train station providing easy access to the Airport and Edinburgh city centre. The 170 rooms are spacious and have a contemporary design with complimentary Wi-Fi throughout the building. Our in-house Restaurant is the perfect spot for a bite to eat after a busy day sightseeing, serving quality food and drink in relaxed surroundings. ... more   less 
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Also Known As:
Novotel Edinburgh Park Hotel Edinburgh
Accor Edinburgh Park
Edinburgh Novotel
Novotel Edinburgh Park Scotland

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