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“Shame really”

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Novotel Edinburgh Park
Ranked #81 of 147 Hotels in Edinburgh
Certificate of Excellence
Hastings, United Kingdom
Level Contributor
34 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Shame really”
Reviewed 7 February 2014 via mobile

Quite a nice hotel but the location wasn't particularly good. Ideal for the airport in that it is only a short distance away but so close to main road and railway meant there was just too much noise to allow for a good nights sleep. Shame really as the staff were second to none and service and amenities were excellent.

Stayed February 2014, travelled on business
Helpful?
2 Thank Russell P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerNovotelEP, General Manager at Novotel Edinburgh Park, responded to this review, 10 February 2014
Thank you very much for your recent review and for staying with us at Novotel Edinburgh Park.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Aberdeen, Scotland
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 5 February 2014

Down for 1 night to see Lion King at the Playhouse. Nice and easy to park the car at the hotel, quick check-in and take one of the regular trains into Waverley.

All the staff we encountered were friendly, and we had a nice meal in the restaurant on Sunday evening. It was pretty quiet, being the weekend before Xmas. The queues at the Krispy Kreme doughnut nearby are unbelievable - every time we looked out of our window it seemed to be packed.

We accidentally left our Kindle behind - but it was quickly located and sent back to us a few days later.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jim2608
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerNovotelEP, General Manager at Novotel Edinburgh Park, responded to this review, 10 February 2014
Thank you very much for your recent review and for choosing to stay at Novotel Edinbrugh Park.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Swansea, United Kingdom
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 February 2014 via mobile

This is one of those hotels that must have been designed by someone who has never travelled on business.
I like a home from home...... This wasn't!
There was no bath - only showers -the bed was rock hard and the staff - unfriendly career hotel chain types.
Had a meal which was timely but a a little a la carte which is ok if you like that kind of thing....
Never again - I won't be back

Stayed January 2014, travelled on business
Helpful?
Thank randasgettingthere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerNovotelEP, General Manager at Novotel Edinburgh Park, responded to this review, 10 February 2014
Thank you for your recent review. We are sorry you found Novotel Edinburgh Park to be 'clinically unfriendly' and can assure you and other future guests that is not what our Brand sets out to be. As you can see from other previous guest's comments we do try to attend to all our guest's needs.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lincoln, United Kingdom
Level Contributor
61 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 31 January 2014

Very polite and welcoming reception as was the restaurant staff in the morning. Clean and smart hotel, rooms are quite large but few TV channels and no Sports channels - so had to resort to Laptop and WiFi for viewing. WiFi is easy to connect to - you get 24 hours free, then can logon again for a further 24 hours etc - parking is safe and easy - my room backed onto railway station but with window closed noise is minimal. Aircon module in room didnt work but decent shower - lots of plug sockets and noise level in corridors or next door no problem.

Located in a small retail park just off the major motorway into Edinburgh - very easy to find. KFC, B&Q, Maplins, other restaurants all within walking distance. Signed up for Accor membership rewards scheme

Breakfast was good and room service meals were good too and very quick - within 5 minutes of ordering. I'll be back

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OJK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerNovotelEP, General Manager at Novotel Edinburgh Park, responded to this review, 10 February 2014
Thank you very much for your positive review. We do hope you return in the very near future to Novotel Edinburgh Park.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nottingham, United Kingdom
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 27 January 2014 via mobile

Stayed in this hotel for a weekend away in Edinburgh. The hotel itself is lovely, very clean and in a great location just 2 minute walk from Edinburgh park train station (which is 9/10 mins from Edinburgh Central station. We stayed in a room on the first floor which I was weary about due to reviews about the noise of trains, this proved to be no problem at all, we didn't hear anything! The room was spacious with a dressing table and wardrobe space. The bed was huge and very comfortable- plenty of room for starfishing! There is a KFC, Krispy Kreme and a Tesco very nearby. We didn't try the restaurant or bar so can't comment on them but they looked fine! All in all a great stay in Edinburgh in an ideal location in a lovely hotel.

Stayed January 2014, travelled as a couple
Helpful?
Thank SJG89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerNovotelEP, General Manager at Novotel Edinburgh Park, responded to this review, 10 February 2014
Thank you very much for your recent review. We look forward to welcoming you back to Novotel Edinburgh Park.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aberdeen, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 January 2014

We have stayed here in the past, this time as the children are getting older we got adjoining rooms. Staff are friendly and very accommodating. The hotel has a pool which is great after a day out to relax in and the breakfast has plenty of selection to keep everyone satisfied and full!!

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank L A K E L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerNovotelEP, General Manager at Novotel Edinburgh Park, responded to this review, 10 February 2014
Thank you so much for your recent review and for staying with us at Novotel Edinburgh Park. We do hope you and your family will return very soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Edinburgh Park

Property: Novotel Edinburgh Park
Address: 15 Lochside Avenue, Edinburgh EH12 9DJ, Scotland
Phone Number:
Region: United Kingdom > Scotland > Edinburgh
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#44 Luxury Hotel in Edinburgh
#57 Family Hotel in Edinburgh
Price Range (Based on Average Rates): £
Hotel Class:4 star — Novotel Edinburgh Park 4*
Number of rooms: 170
Official Description (provided by the hotel):
The 4-star Novotel Edinburgh Park is ideally located for a city break in Edinburgh. The hotel is a two-minute walk to Edinburgh Park tram and train station providing easy access to the Airport and Edinburgh city centre. The 170 rooms are spacious and have a contemporary design with complimentary Wi-Fi throughout the building. Our in-house Restaurant is the perfect spot for a bite to eat after a busy day sightseeing, serving quality food and drink in relaxed surroundings. ... more   less 
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Also Known As:
Novotel Edinburgh Park Hotel Edinburgh
Accor Edinburgh Park
Edinburgh Novotel
Novotel Edinburgh Park Scotland

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