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“Very friendly staff”

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Novotel Edinburgh Park
Ranked #82 of 149 Hotels in Edinburgh
Certificate of Excellence
Dunblane, United Kingdom
Level 3 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Very friendly staff”
Reviewed 10 June 2014

We arrived and checked in an hour early with no issues. Staff very friendly throughout the hotel. Pool lovely but only issue that there were towels, but in a cabinet and noone to give them out. Didnt have breakfast as overpriced, but would stay again though.

  • Stayed June 2014, travelled with family
    • Value
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Helpful?
1 Thank elizabeth m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerNovotelEP, General Manager at Novotel Edinburgh Park, responded to this review, 2 July 2014
Thank you very much for staying with us at Novotel Edinburgh Park. We are pleased you had no issues with your stay and very much hope you will return in the very near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
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Canberra, Australia
Level 5 Contributor
75 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 9 June 2014

I checked in to this hotel, and the room was great. Clean the shower was amazing, and the bed was awesome. I was, however very disappointed by the gym. The lack of effort is noticeable, with there being 2 tiny dumbbells on the floor, that are apparently "free weights', and 4 small compound exercise machines. Expanding the free weights available would offer guests a much better variety of gym options, and removing one of the four, yes four large cardio machines would free up space for something like a small cable machine. But hey, I digress, overall to stay the hotel is very nice.

  • Stayed June 2014, travelled solo
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Helpful?
Thank BeetrootHero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerNovotelEP, General Manager at Novotel Edinburgh Park, responded to this review, 20 June 2014
Thank you very much for your recent review we will take your points on board. We do hope you will return very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Maybole, United Kingdom
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 9 June 2014

Just back from a 3 night weekend stay at the hotel. The hotel is conveniently situated just off the m8 so is easily accessible. Checking in was pleasant and easy with the reception staff being friendly and very helpful. The room has a large king size bed, very comfortable, a nice sized bathroom and a small fridge which was great! The room we were given faced straight onto a KFC and Krispy Crème donut shop, so was very difficult to refuse a donut! The hotel also allowed you free access to the gym, pool and steam room which was also very nice. My partner and I were in Edinburgh very a number of different activities across the city, and we were pleasantly surprised at the new trams which were only 2 minutes walk from hotel and these got us about the city no problem and at a superb price of only 3.50 unlimited travel a day. Overall this hotel provided everything we wanted and more. There is also a restaurant in the hotel which we never used but smelled lovely. Would definitely return if I am planning another trip to Edinburgh.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank claireyh23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerNovotelEP, General Manager at Novotel Edinburgh Park, responded to this review, 20 June 2014
Thank you very much for your recent review and for choosing to stay with us at Novotel Edinburgh Park. We do hope you will return very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds
Level 5 Contributor
50 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 7 June 2014 via mobile

Stayed for one night on business, quick check in, staff were very welcoming.

Room was clean, spacious and modern although a little dark.

There's a small gym downstairs which has the usual cardio and weights machines, plus a pool. Hotel is over the road from a shopping park and also next to the station for a 10 min ride into Edinburgh city centre.

Ate dinner and breakfast in the hotel, both of which were fantastic!

Quick check out in the morning, staff were very helpful and provided me with a map / directions to the office, saving me a taxi ride!! Would visit again.

Stayed June 2014, travelled on business
Helpful?
Thank Katesx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerNovotelEP, General Manager at Novotel Edinburgh Park, responded to this review, 20 June 2014
Thank you for your recent review and for choosing to stay with us at Novotel Edinburgh Park. We do hope you will return in the vvery near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dalmally, United Kingdom
Level 4 Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 4 June 2014

Spent one night here before flying out of Edinburgh airport. I had booked a parking and hotel deal but didn't realise it was a £10 cab ride to the airport. The hotel was lovely with a nice restaurant. We were very happy with the quality of food and service. There is a nice gym and pool, wish we were staying longer so we could have enjoyed the amenities more.

  • Stayed April 2014
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lochaweski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerNovotelEP, General Manager at Novotel Edinburgh Park, responded to this review, 20 June 2014
Thank you very much for your recent review of Novotel Edinburgh Park .
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Archiestown, United Kingdom
Level 2 Contributor
9 reviews
8 hotel reviews
Reviewed 3 June 2014

I booked this hotel for the second time in succession at the end of May. The first time I tried the hotel, although not ideally my first choice, I wanted to see what it would be like staying there as a platinum member: the treatment we received was surprising. On the second occasion, I told management that it was a special anniversary and birthday, and they upgraded us to a suite and offered a bottle of wine, chocolates, and a card in the room. Attention to detail was such that the manager asked me to give them a discreet warning prior to arrival to ensure that the wine was at the right temperature. My congratulations to Mr. Mathieu Batut and his staff, senior and junior behind the front desk for their excellent customer care. The only two areas of improvement I would mention are the following: (a) British staff should try and learn from their foreign counterparts at this hotel, and (b) the shower facilities in the leisure changing rooms need to be serviced and made operational. All in all, thank you and we will be back.

  • Stayed May 2014, travelled as a couple
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Review collected in partnership with Accorhotels.com

Helpful?
Thank Andrew C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerNovotelEP, General Manager at Novotel Edinburgh Park, responded to this review, 20 June 2014
Thank you very much for your review I will pass onto our teams. We do hope you will return in the very near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Edinburgh Park

Property: Novotel Edinburgh Park
Address: 15 Lochside Avenue, Edinburgh EH12 9DJ, Scotland
Phone Number:
Region: United Kingdom > Scotland > Edinburgh
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#43 Luxury Hotel in Edinburgh
#57 Family Hotel in Edinburgh
Price Range (Based on Average Rates): £
Hotel Class:4 star — Novotel Edinburgh Park 4*
Number of rooms: 170
Official Description (provided by the hotel):
The 4-star Novotel Edinburgh Park is ideally located for a city break in Edinburgh. The hotel is a two-minute walk to Edinburgh Park tram and train station providing easy access to the Airport and Edinburgh city centre. The 170 rooms are spacious and have a contemporary design with complimentary Wi-Fi throughout the building. Our in-house Restaurant is the perfect spot for a bite to eat after a busy day sightseeing, serving quality food and drink in relaxed surroundings. ... more   less 
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Also Known As:
Novotel Edinburgh Park Hotel Edinburgh
Accor Edinburgh Park
Edinburgh Novotel
Novotel Edinburgh Park Scotland

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