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“Excellent Service”

The Pompadour by Galvin
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Ranked #326 of 2,505 Restaurants in Edinburgh
Certificate of Excellence
Price range: US$13 - US$88
Cuisines: French, Scottish, British
More restaurant details
Restaurant details
Dining options: After-hours, Dinner, Reservations
Neighbourhood: West End
Description: The first Scottish venture for Brothers Chris and Jeff, The Pompadour by Galvin offers a luxurious French culinary experience, made using meticulously sourced local ingredients, and seasonally inspired flavours. One of the city's most precious treasures, The Pompadour was opened in 1925, inspired by the official chief mistress of Louis XV whose portrait adorns the walls with the Salon where you able to have pre & post dinner drinks before moving into the main dining room with its hand painted panels and original features
Southport, United Kingdom
Level 4 Contributor
35 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
“Excellent Service”
Reviewed 21 August 2014

Ambience cannot be faulted. My meal was excellent but husband very disappointed with his. They didn't charge him for his main meal because of this. The staff are excellent and very friendly. Would recommend

Visited August 2014
Helpful?
1 Thank Linda F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter_Adshead, Manager at The Pompadour by Galvin, responded to this review, 29 August 2014
Dear Reviewer,

Thank you for writing a true representation of the evening, I am glad despite the disliking of the menu for your husband we were still able to provide a positive evening for you.

We hope to see you in the restaurant in the future.

Kind Regards,

Peter Adshead
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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499 reviews from our community

Visitor rating
    358
    68
    47
    17
    9
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Surrey
Level 5 Contributor
76 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 53 helpful votes
“An amazing evening”
Reviewed 19 August 2014

We were welcomed warmly and shown to a beautiful table for 4 with great views of the castle. We all had a superb culinary experience - the grouse was historic, as Michael Winner would have said, and each course more than satisfied. For the desserts, the Tarte Tatin was the standout. Service was unobtrusive but efficient ( it seems invidious to point to anyone in particular but Paul was friendly and attentive ) all under the overall direction of the manager Peter who had time to chat and discuss the Edinburgh eating scene. We have eaten in Edinburgh and this restaurant is certainly on a par with the best in the city.

  • Visited August 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Missannajobelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter_Adshead, Manager at The Pompadour by Galvin, responded to this review, 29 August 2014
Dear Reviewer,

Thank you for writing a glowing review of the restaurant, our team regularly check Trip Advisor and I know Paul came into work with a bigger than usual smile to his face once he read this review. We are blessed with a great view but I am glad that you found the service and food not to play a back ground role in the evening.

Thank you for supporting the restaurant.

Kind Regards,

Peter Adshead
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lichfield
Level 5 Contributor
89 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 52 helpful votes
“Ok”
Reviewed 14 August 2014

Interesting decor here with well separated tables and comfy chairs.
The staff were attentive, perhaps too much so.
We went for the taster menu so I guess a certain level of waiter interaction is expected. Having said that I struggled to follow what was being said about each course.
The food was OK, good even, but nothing exceptional. Nothing I couldn't have got for a lot less. From somewhere more closely packed but with the benefit of some atmosphere.

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank NickDidThat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter_Adshead, Manager at The Pompadour by Galvin, responded to this review, 29 August 2014
Dear Reviewer,

Thank you for taking the time to write a trip advisor review, I would like to apologise that this was not up to the standard that we set ourselves. We actively encourage our staff to extend the warm Scottish welcome into the restaurant but I apologise if you found this not to your liking. We hope that you might consider us in the future.

Kind Regards,

Peter Adshead
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
United Kingdom
Level 6 Contributor
86 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
“Lovely Valentine”
Reviewed 10 August 2014

Long overdue review. Came here for valentines. Booked in Dec 2013. Asked for a table with a view. Not disappointed! Service Excellent. Staff were relaxed and you could have a little chat or even a laugh with them. I like when there is professionalism but at the same time not uptight ! Tables were well spaced. The atmosphere of the restaurant does make you feel special.
Food was perfect. Well timed. Simply delicious.
My only feedback is since it was valentines and I know top restaurants do not decorate much - however it would have been nice to have little hearts on the table - subtle but still present. There was no hint that it was Valentine's day. Otherwise thanks very much and I have recommended your restaurant to friends and family.

Visited February 2014
Helpful?
Thank Rietva R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter_Adshead, Manager at The Pompadour by Galvin, responded to this review, 21 August 2014
Dear Reviewer,

It may have been a while since Valentines but in a sense it means more to us that we are still think of the meal! Thank you for recommending the restaurant to friends and family and we have taken the feedback concerning the decoration on board. We hope to see you next Valentines night if not before, romance in Scotland is 365 days a year!

All the best,

Peter Adshead
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level 6 Contributor
929 reviews
443 restaurant reviews
common_n_restaurant_reviews_1bd8 284 helpful votes
“Just fantastic”
Reviewed 7 August 2014

This is just plain fine dining, everything was perfect, the atmosphere, the service, the attention to detail, the food, everything was just right.

Being fine dining you expect the mael to be drawn out, but no, the meals were delivered in a very timely manner, and each thoroughly enjoyed.

  • Visited August 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank CocoTampa123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter_Adshead, Manager at The Pompadour by Galvin, responded to this review, 21 August 2014
Dear Reviewer,

Thank you for taking the time to review us on TripAdvisor. I am very pleased to hear the feedback from your dinner and I hope to welcome you back in the near future.

Yours Sincerely,

Peter Adshead
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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