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“voucher not honoured”

Hewat's on the Mile
Ranked #379 of 2,624 Restaurants in Edinburgh
Certificate of Excellence
Price range: US$14 - US$49
Cuisines: European, Seafood, Scottish, British
More restaurant details
Restaurant details
Good for: Groups, Local cuisine, Special Occasion Dining, Business meetings, Romantic
Dining options: Dinner, After-hours, Lunch, Private Dining, Reservations
Dining style: Casual Elegant
Transit: The Main Bus routes stop 150 metres away on South Clerk or Newington Road which runs paralel to Causewayside Bus numbers that stop on this Route are 3,5,7,8,29,31,37,47,x47,49,14,30,33,48. The number 42 stops on Causewayside.
Description: A well-established restaurant in Edinburgh since 2005, family-run Hewat's seamlessly blends Scottish produce and elegant French cooking techniques. In the striking dining room, glittering chandeliers and ruby-red furnishings are swirled throughout, while a plush, baroque-style private area can be cordoned off with thick drapes. Speciality dishes include Aberdeen Angus beef, and fresh Scottish seafood.
Reviewed 19 March 2014

we were offered a "birthday voucher" 25% off bill for 2. we accepted. when we tried to book we were told we couldn't have this as the deal was 1 eats free if there are 4 diners and there were only 2 of us. we had an e mail which specifically stated 25% off if 2 dining. And we had received it less that a fortnight earlier.

we have had some good meals in the past at Hewats but wont be going again - there are plenty of good places to eat in Edinburgh - and places which offer a friendly welcome

2  Thank alan i
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
richie1971, Manager at Hewat's on the Mile, responded to this reviewResponded 1 May 2014

I took the call and Explained that we were currently BYOB, and were not doing the Full 25% off food and was offering 10% off food and the Saving on BYOB would save over the 25% off. The Lady caller got very aggressive about this and told me she would dine elsewhere and before I could answer back to explain hung up!! The Voucher was promotional and not purchased and has terms and conditions, sent out Via out Database. As we were BYOB we could not sustain full 25% off bills. I hope the realistic customers would understand this. Richard Hewat

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (282)
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161 - 165 of 283 reviews

Reviewed 7 March 2014

We found Hewats a few years over 5 years ago and have been returning at least a couple of times every year since then.
Richard (chef and co-owner) has compiled an extensive menu which tantalises the taste buds. There is a good selection and variety of starters, mains and desserts which easily offers something for every palate. Generally, the menu changes gradually to introduce often more seasonal ingredients, but there is usually an offering of steak, fish, vegetarian, game and more to tempt the diner.
Front-of-house sees Richard's wife Margaret look after the guests, advise on wine choices and ensure that all diners are well catered for with requests granted where possible.
We have enjoyed the dining experience so much that we have both held our 40th birthday bashes within the private dining room at Hewats, with nothing being too much trouble and the staff going the extra mile!
In our opinion, this restaurant easily outclasses others with a bigger and better reputation who solely really on their name for custom.......take a short trip just out of the city centre and enjoy the delights that Hewats has to offer - you won't be disappointed!

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Thank Mark G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 March 2014

Not sure why we waited so long to eat at Hewat's. Sautered along last Saturday and enjoyed a delicious dinner. Someone knows how to cook a good steak. It is a family business and they could not have been friendlier. We left very happy and full of lovely food.

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Thank mhj125
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2014

Have eaten here often and never disappointed. Early evening meal great value and at the moment there is the option to bring your B.Y.O.B. at a reasonable corkage charge. Food has always been extremely good quality and very well presented. A great little restaurant on the south side of the city where you will be made most welcome.

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Thank JGBEdin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2014

My wife and I have eaten at Hewat's several times. The food is delicious and the menu innovative. Portions are a little smaller than in some establishments but the emphasis is on providing a quality eating experience that, I must emphasise, does not leave you wanting for more, rather than a waist expanding feeling of overindulgence on mediocre fare. Quality rather than quantity is the watchword with you able to enjoy a full 3 courses rather than having to forgo one because of overlarge starters etc.

The Aberdeen Angus steak is delicious, moist, tender and worth paying the small supplement for on the fixed-price menu.

Overall Hewat's provide great food in warm and welcoming surroundings at an affordable price, what more could you want?

Thank Andrew J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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