Cafe Marlayne was a regular of mine, lovely coffee, great cake and competitive prices but the staff have a lot to learn. They don't smile or interact with their customers at all, not even regulars. I have been here with different friends and on every occasion my friends have commented on the rudeness of the staff. Every single front of house member of staff is sour faced and unwelcoming. Management really need to provide training on basic customer service skills.
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