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“Pole dancing”

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Premier Inn Falkirk Central Hotel
Ranked #2 of 9 Hotels in Falkirk
Certificate of Excellence
Reviewed 26 April 2014

What can I say, stayed here recently.
Spotless clean, good location, perfect room, great breakfast as ever in the beefeater next door.
Value for money excellent, friendly staff and the piece de resistance the columns in the room that after a great night out , the other half turned into a pole dancer for a wee while, hilarious and very enjoyable lol
Keep up the good work premier inn.

  • Stayed: April 2014, travelled as a couple
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Thank Caledonia1320
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheryl W, Manager at Premier Inn Falkirk Central Hotel, responded to this reviewResponded 27 April 2014

Dear Kenny M,

We are so happy that you enjoyed your recent stay with us. The team will be delighted to hear that you found your room spotlessly clean, the team friendly, and also enjoyed the quirkiness of the building, which used to be a distillery (specifically the poles in some of the rooms!)

I hope that you will choose Premier Inn again for your next trip, and Falkirk Central if you are in the Falkirk area.

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298 - 304 of 400 reviews

Reviewed 23 April 2014

We have just a lovely Easter break in this hotel.The staff in this hotel are excellent,they are really helpful and friendly.the hotel is spotless and has a good atmosphere,it is in a perfect location for the Falkirk wheel and the Kelpies.It is also convenient for Edinburgh and Glasgow.The restaurant adjoining the is also first rate again the staff were excellent.

Room Tip: Book a room overlooking canal.Enjoy the canal walk to the wheel.
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  • Stayed: April 2014, travelled as a couple
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Thank robert b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheryl W, Manager at Premier Inn Falkirk Central Hotel, responded to this reviewResponded 27 April 2014

Dear Robert B,

I’m so glad that you enjoyed your Easter break with us and took advantage of the hotel’s proximity to the Kelpies and the Falkirk Wheel. I will pass on your lovely comments about the staff and the cleanliness of the hotel to the rest of the team. It’s also great to hear that you enjoyed your meal in the Beefeater next door.

I hope to see you back in Falkirk Central soon!

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Reviewed 22 April 2014

Room was clean and tidy, staff were very friendly and helpful. Location was ideal for us and not noisy. Everything I wanted really. Did not eat in the attached Rosebank Beefeater as we were dining with family who live local but had it not been for that we would have done as plenty of people were eating what looked like good value, nice food. My family who live local actually dine in the Rosebank themselves often.

  • Stayed: April 2014, travelled with family
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Thank wanleg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheryl W, Manager at Premier Inn Falkirk Central Hotel, responded to this reviewResponded 27 April 2014

Dear wanleg,

Thanks for taking time to post a review. I’m so glad you found the staff friendly and helpful, the location ideal for your requirements and quiet. The team will be happy to hear your feedback.

I hope to welcome you back the next time you are in the area visiting family!

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Reviewed 13 April 2014

My room was spacious, clean and well maintained. The Reception staff were friendly and fairly helpful. The hotel is situated next to a canal and it is a very nice 30 minute walk from the hotel to the Falkirk Wheel. Tesco is about a 10 minute walk and you pass many take away restaurants on the way to Tesco.
We ate in the Beefeater restaurant next to the hotel. Usually when you go into a Beefeater on an Friday evening there is a 1 to 2 hour wait for a table. This one however, was half empty and it didn't take long to work out why. The service was terrible. Incorrect drinks order, incorrect food order and they could not provide a credit card receipt when we paid. The food however, was quite good.

Room Tip: Avoid the Beefeater and as for a quiet room on the top floor as the hotel is near a main road.
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  • Stayed: April 2014, travelled solo
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Thank Paul F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheryl W, Receptionist at Premier Inn Falkirk Central Hotel, responded to this reviewResponded 18 April 2014

Thank you for your review. We are pleased to hear that our hotel met your expectations. Please accept my apologies for the poor service you received in the restaurant. Your comments regarding this have been duly noted and will be followed up with the Management Team.
Your feedback is very much appreciated and we hope to welcome you back to Falkirk Central Premier Inn in the near future.

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Reviewed 27 March 2014

The room that I stay in (204) backed onto the kitchen of the Beefeater restaurant next door, I could hear the staff conversations in my room, so loud that I could actually hear what they were talking about and loud banging noises like cupboard doors being slammed shut and things being banged about etc. The bangs made the bed vibrate and was so loud that I kept being woke up! This went on until around 12:30am, I managed to get to sleep around 01:30am only to be woken up around 05:30 the following morning by more banging!
I reported it twice to the lady at the front desk but she was unable to do anything because all rooms had been fully booked! She said she would ring through next door to ask if they could keep the noise down but it only seemed to get worse!
I had to make a makeshift bed on the settee with my blanket and pillows and pull it to the other side of the room to try to get some sleep and get away from the noise but this did not help.
The next day the lady at the front desk explained that the Beefeater restaurant was having a new kitchen fitted that evening but failed to tell the Premier Inn.
I find this totally unacceptable as I had to sit through an important business meeting the next day with around 4 hours sleep having had a very long day travelling the day beforehand.
I suggest that the room be rearranged so the bed is not against the wall and soundproofing be installed to the back wall.

  • Stayed: March 2014, travelled on business
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Thank J G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheryl W, Receptionist at Premier Inn Falkirk Central Hotel, responded to this reviewResponded 1 April 2014

Many thanks for your review. It is very important to us that our guest's enjoy every aspect of their stay. Your feedback is very much appreciated as we endeavouor to improve standards and meet all our customer's needs.
We do hope that your refund in line with our Good Night Guarantee reaffirmed to you our commitment to ensuring our guests enjoy their stay here at Falkirk central Premier Inn.
Please be assured that your comments has been passed onto the Management team at the hotel.
We hope to welcome you back in the future.

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Reviewed 2 March 2014

My wife. mother in law and sister in law stayed here to attend a family funeral near by. They stayed in 2 rooms one was a room suitable for a disabled person and was ideal for their needs the other was a normal room and again ideal. Both rooms were clean and tidy,All staff they met were friendly and efficient. we booked their breakfast online ( which was to the usual premier inn standard) but they used the beefeater on the night of arrival and found it excillent a bill of just over £44 for the three of them including drinks again service was excillent. They would like to take this opertunity to pass their thanks on to all the staff and we hope to visit again in the near future under more pleasent surcumstances.

  • Stayed: March 2014, travelled with family
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1  Thank Davie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheryl W, Reception at Premier Inn Falkirk Central Hotel, responded to this reviewResponded 5 March 2014

Many thanks for taking the time out to leave feedback in relation to your stay here at Falkirk Central Premier Inn, we are pleased that you enjoyed your stay here with us.
We hope to see you again in the very near future and thank you once again for sharing your experience.

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Reviewed 17 February 2014

Stayed with family on Sunday night after visiting a friend very impressed with the hotel and the room. Had a three course meal in the beefeater next door lovely food and fantastic staff. Slept like a log and in the Morning was served breakfast by a very pleasant lady who could not do enough for you. I cannot recommend this hotel enough and also the reception lady was very pleasant and efficient at her job. Thanks to all.

  • Stayed: February 2014, travelled with family
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Thank Norry160
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheryl W, reception at Premier Inn Falkirk Central Hotel, responded to this reviewResponded 5 March 2014

Thank you for your review of the Falkirk Central Premier Inn. It is great that our clean hotel, helpful friendly staff and facilities met your expectations and made your stay a comfortable one.
We endeavour to deliver the highest level of service in all of our establishments and your feedback helps us focus on doing this.
Thank you once again for your review and we look forward to welcoming you back to Premier Inn again in the near future

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Additional Information about Premier Inn Falkirk Central Hotel

Address: Main Street | Camelon, Falkirk FK1 4DS, Scotland
Region: United Kingdom > Scotland > Falkirk District > Falkirk
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 9 Hotels in Falkirk
Price Range: £44 - £75 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Falkirk Central Hotel 3*
Number of rooms: 51
Official Description (provided by the hotel):
Downriver from the famous Falkirk Wheel and only a short distance from Glasgow and Edinburgh. ... more   less 
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Also Known As:
Premier Inn Falkirk Central Hotel Scotland

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