Purchased a Groupon voucher for champagne afternoon tea at this hotel for my daughter and son-in-law to celebrate their tenth wedding anniversary. For several personal reasons they were unable to take advantage of it at once , however this morning they tried to book for this afternoon. A four star hotel was unable to accommodate this, stated that chef needed to know in advance for ordering. The voucher does not give a time limit on advance booking and one would have thought a four star hotel would be able to provide an afternoon tea with at least four hours notice. On querying this I was then told they had conferences and therefore could not cope with another two afternoon teas. All this despite the fact when I had one with my sister several people just arrived without bookings. Not a very good advert for the hotel. In fairness after much discussion they extended the voucher until August. I wonder however if it had not been a discount voucher that was being used if the booking would have been miraculously accepted.
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- Also Known As:
- Grange Manor Hotel Grangemouth
- Grange Manor Grangemouth, Scotland