me and my friend went here for lunch, we are regular customers and love to food and customer service there..... usually.
we got welcomed warmly by the owner there, the gentleman is very nice usually but every time ive been there they do not serve Diet irn bru, which is what i usually drink i politely asked the gentleman after taking our order if i could drink my own can. He started coming across very rude telling me its manners to drink from the place and how rude it was of me almost like it was a crime to ask to drink your own juice. he said it would be ok just this time but afterwords made a very angry statement;
' We will not be in this situation again, will we?'
He spoke to me like a child and i did not appreciate this one bit. anyway the food was very good besides my friends garlic bread which was burnt and sooky, also the onion where bought and made from frozen you can taste this. How hard is it the make onion rings.
im usually very happy there but this was not a nice experience the guy has no happy medium hes either extremely happy or angry at this customers. i work in a restaurant to and i would never think of speak to a paying customer like that just for asking to drink there own juice which is not sold in on the premise.
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