After swearing i wouldnt return after a previous awful experience, i was persuaded to go back and i wish i hadn't!! Id heard that new staff so wanted to give benefit if doubt, staff upon arrival seemed friendly enough (although so young!!!!) My son firstly wanted to go to the toddler area, we found a table which was dirty with rubbish and plates left on it! He then had to wait till other "parents" finished playing on the equipment before he could so we moved to the bigger area. Again forced to sit at a dirty table, other tables appeared to be reserved although at no point during our visit did we see anyone sit there!
Went to get refreshments to be told the slush machine had broken, one very upset little boy. These things happen, but no apology???
After my son then enjoying a short play on the equipment came the trip to the toilet, which stank so much that i had to persuade him to enter!! No paper towels or soap, however once id mentioned this a girl did then replace the soap.
The final straw came when my son banged his head on a table whilst walking past 3 members of staff. He burst into tears, and had a lump on his head. The 3 members of staff just stood and looked at him, offering no help. Luckily it took me 2 mins to reach him, and when i asked the 3 members of staff for a cold compress i got blank looks, i had to walk him round to the cafe area, and wait to be served to get a cold compress!!
Another truly awful experience at the kingdom of fun, a dark and dirty place that i will never return to!!
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