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“Xmas Dinner”

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Pitbauchlie House Hotel
Ranked #5 of 12 Hotels in Dunfermline
Certificate of Excellence
Reviewed 13 January 2013

We had an excellent meal on Xmas Day and in our opinion it was as excellent meal. The staff although young were extremely pleasant and helpful and the Managers ensured that the tables were served efficiently we have nothing but praise for the staff and have already booked for Xmas Day this year

Neil and Margaret

  • Stayed: December 2012, travelled as a couple
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Thank Margaret P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager47, Manager at Pitbauchlie House Hotel, responded to this reviewResponded 26 March 2013

Thank you for sharing Christmas day with us, we are so pleased you enjoyed your day and look forward to welcoming you back next year.

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302 - 308 of 413 reviews

Reviewed 13 January 2013

I'm a frequent visitor to Dunfermline and I stay at the "Pit" quite a lot. Given the choice of hotels in the area that's a message in itself. Its not the most modern, but it is very reasonably priced, does a lovely breakfast in the mornings and has an excellent restaurant. Its warm (especially important at this time of year!) and the staff are friendly and helpful. Free wifi is good too (something bigger hotel chains shoudl learn from!)

Room Tip: Ask for a room in the new wing
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  • Stayed: December 2012, travelled on business
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Thank DavidElGato
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager47, Manager at Pitbauchlie House Hotel, responded to this reviewResponded 26 March 2013

Thank you for taking the time to review your stay. We place a very high emphasis in our customer service and we are delighted that our training initiatives are paying off. Thank you also for continuing to be a regular at the hotel, we hope to see you again soon.

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Reviewed 9 January 2013

Stayed here for one night and was left disappointed .
The room was average & we found there was no kettle with the hospitality tray.
A phone call sorted that.
Could not use the bath as the mechanism for closing it was broken.
Had breakfast before we left well that was another thing.
I have eaten there before & found it to be all right.
It was like the breakfast had been cooked good time before being served not for me.
Disappointed yes that is all i can say.

  • Stayed: January 2013, travelled on business
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Thank stephenboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager47, Manager at Pitbauchlie House Hotel, responded to this reviewResponded 26 March 2013

Thank you for your review of your recent stay. I am sorry that your kettle was not in your room on arrival but was pleased to hear that we managed to sort this out very quickly once mentioned to us. I have taken up you points regarding breakfast with out F&B team and promise that we will do our best to rectify the issues mentioned. I hope that you may give us another try in the near future.

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Reviewed 8 January 2013

Stayed in this hotel for 3 nights on business with my wife and 2 dogs. They welcomed us all warmly and we had a excellent "deluxe" room on the ground floor which had plenty of room to put our dog crate and was well furnished and had everything you required for a comfortable stay. The breakfast was delicious and had plenty of choice for the "continental" or "full scottish" options. The grounds were great for taking the dogs out for a wee wander and the gardens were well kept and provided lots of interesting smells to keep the dogs happy!

Overall, the service was first class and the staff were really welcoming and we would happily stay here again.

Room Tip: Our room 243 was a great size!
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  • Stayed: January 2013, travelled as a couple
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Thank steem21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager47, Manager at Pitbauchlie House Hotel, responded to this reviewResponded 26 March 2013

Thank you for taking the time to review your recent stay. I am delighted that your four legged friend enjoyed his stay as well and hope that we can welcome you back in the near future.

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Reviewed 5 January 2013

We stayed here on the 30th and 31st of December 2012 for the New Year Party. We would definitely return. Rooms are very clean and very comfortable ensuring a good nights sleep. It is a family run business and it shows. The management are concientious and the staff, although of a young age, were found to be quite efficient and polite. Sam, the owner, claims Fawlty Towers was based around him. I'm sure he means the humorous side of him and not the standards of the hotel. With the right customer he has a good line of friendly banter. A lot of time and money has been spent on the building and the training of staff so it deserves to be successful. We are regular world-wide travellers and have a lot of experience of hotel accommodation - we wouldn't hesitate to recommend this fine establishment. Didn't use the swimming pool or spa so can't make comment.

  • Stayed: December 2012, travelled with friends
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Thank willum65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 December 2012

First time here for xmas dinner and won't be back. Room was decorated nice and young waiting staff were good, but management and food terrible. Nothing personal about the place, meal was served like a production line.

  • Stayed: December 2012
    • Location
    • Cleanliness
Thank Jane05_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager47, Manager at Pitbauchlie House Hotel, responded to this reviewResponded 26 March 2013

Thank you for your review. Christmas Day is a very busy day and we try very hard to make it a special day for all our guests and add little touches such as the chair covers and bows. A lot of our Christmas Day visitors are families who return year after year. I am sorry that did not enjoy your experience here at the hotel and will strive to improve for the future.

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Reviewed 21 December 2012

I was one of a large party in excess of 100 Christmas revellers at a private Christmas function on Wednesday, 19th December.It was excellent and I would recommend this well located hotel to anyone.The attention to detail of the young Manager and waiting and bar staff was exemplary.The dinner and disco were competitively priced.The soup was hot and tasty.The Roast Turkey dinner was delicious with all the trimmings.The crackers were good quality.The Christmas pudding was hot and covered in brandy sauce.These were followed by coffee and mints.The wines were a good choice and a fair price.The Waiting staff attended to us promptly and in a friendly manner.Dirty plates and used glasses were cleared quickly.The bar staff were equally knowledgeable and wecoming.The Table cloths were spotless.If anything was spillt it was quickly mopped up.The disco was fun with requests welcomed.Suffice to say we will return!Many establishments struggle to cope with a large number but this was not the case here.The meals and choice are second to none.There was ample parking too.

  • Stayed: December 2012, travelled with friends
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Thank John L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pitbauchlie House Hotel

Address: 47 Aberdour Road, Dunfermline KY11 4PB, Scotland
Region: United Kingdom > Scotland > Fife > Dunfermline
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
Ranked #5 of 12 Hotels in Dunfermline
Price Range: £45 - £116 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Pitbauchlie House Hotel 3*
Number of rooms: 50
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Also Known As:
Pitbauchlie Hotel Dunfermline
Pitbauchlie House Hotel Dunfermline, Fife

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