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“Night out”

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Garvock House Hotel
Ranked #4 of 12 Hotels in Dunfermline
Certificate of Excellence
Dunfermline, United Kingdom
Level Contributor
3 reviews
“Night out”
2 of 5 bubbles Reviewed 26 January 2014 via mobile

My partner and I had dinner here last night. Nice atmosphere but over- attentive staff. We were asked by four different members of staff if we wanted our coats taken. We said 'No' to the first but still they kept coming. It was the same during the meal, we weren't given much peace and three staff were hovering closely all the time......how many times can you say "we're ok thanks" . The meal was fine but the coffee and petit four was a joke. The coffee was weak....one cigarette sized tube of coffee in a pot of hot water was just enough to colour the water......not good enough, particularly when the meal for two cost over £75!!!!!

Stayed January 2014, travelled as a couple
Helpful?
Thank Saxoner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pauline R, Public Relations Manager at Garvock House Hotel, responded to this review, 17 February 2014
Thank you for taking the time to post a review of your recent visit. We do pride ourselves on our attentive service however it seems as though we were rather too attentive on this occasion.

I'll pass on your comments about the coffee to the staff concerned.
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262 reviews from our community

Traveller rating
    205
    38
    9
    8
    2
See reviews for
106
51
5
45
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Dunfermline, United Kingdom
Level Contributor
62 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 20 January 2014 via mobile

Last Saturday my husband and I went to Garvock House Hotel for dinner as it was our Anniversary. The meal was excellent as usual and the staff efficient and attentive. All in all we had a lovely evening and would have no hesitation in telling all our friends as it is well worth a visit.

Stayed January 2014, travelled as a couple
Helpful?
Thank zaza5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pauline R, Public Relations Manager at Garvock House Hotel, responded to this review, 17 February 2014
Thank you for taking the time to write such a lovely review - we're so pleased that you both had a good evening. Look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dunfermline, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 15 January 2014

Firstly, this is an oasis of calm in an otherwise busy world. From the kind and friendly staff who greet you to those who serve in the restaurant and also the reception staff, you can be sure you will be well looked after.

We have been coming now for over four years. Every Xmas Day - always a festive atmosphere with absolutely delicious food; the past two years, we have come at New Year, too; every second week, we also roll up for Sunday lunch! I have even given my 80+ year old Mother a 'Garvock experience weekend' which she didn't want to end - she had been so well accommodated!

Nothing is ever too much trouble for the staff, and as a wheelchair user, I am often unable to sit with my knees right underneath the dining table. There is always a helpful member of staff to help with footplates, re-setting tables etc in order to get me comfortable.

There isn't anything to say about the food, the ambience, the stunning well-tended gardens, that hasn't already been said in other reviews, but when we come to Garvock, it makes us feel we are coming to visit family! So well done, Rui and Pamela, your hotel does you proud and by the mere fact we come as often, I would say it's a reflection of this hotel's quality .

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Carol W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pauline R, Public Relations Manager at Garvock House Hotel, responded to this review, 20 January 2014
Thank you Carol, for your lovely review and thank for taking the time to write it. It's a pleasure to have you visit the hotel and we look forward to seeing you again soon.
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Dunfermline, United Kingdom
Level Contributor
99 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 4 January 2014

I have been to this hotel twice in the last couple of weeks and both times have been amazing. Service, Food, location, car parking. The only thing I would say is that the disco for the party night was not up to scratch. Two years ago they had a ceidlh band for new year and they were first class but this DJ was more interested in the young girls than the whole audience. So eventually everyone left by midnight. Pity because everything else was brilliant.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank dodonthetrains
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pauline R, Public Relations Manager at Garvock House Hotel, responded to this review, 20 January 2014
Thank you for your reviews of your recent visits to the hotel. We're so pleased to hear that you enjoyed your visits but sorry that the DJ wasn't to your taste.

Hope that we'll see you back at the hotel again soon.
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clackmannan
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 27 December 2013

went to this hotel for Christmas Lunch . Welcome warm and friendly , coats scarves etc taken & service by bar staff all on the ball . The meal starter i had was Roulade of smoked salmon,crab and king prawns& sweet mustard honey dressing Brill !!! the rest of the lunch menu was up to the same high standard with the staff in full attendance throughout and nothing any bother.
fully enjoyed the experience of this hotel recommend this to one and all
beautiful surroundings and interior first class

Room Tip: only in for a christmas lunch
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  • Stayed December 2013, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank william p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pauline R, Public Relations Manager at Garvock House Hotel, responded to this review, 3 January 2014
Thank you for your review for your Christmas Lunch - so pleased that you enjoyed it! Best wishes for the New Year and hope we see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scotland
Level Contributor
52 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
4 of 5 bubbles Reviewed 21 December 2013

Stayed here a few times now and would recommend this hotel to anyone. The staff are all very pleasant and friendly and the breakfast is fantastic. Situated in Dunfermline there is not much within walking distance but if you are looking for a comfortable and quiet place to stay then you will be hard pushed to find anything better in the area.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank McKenzies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pauline R, Public Relations Manager at Garvock House Hotel, responded to this review, 23 December 2013
Thank you for your kind comments - we look forward to you visiting us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dunfermline
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 21 December 2013 via mobile

Me and my husband is just back from a night a the garvock house.
It was a really good night food was excellent staff was friendly.
We stayed in room 1. Witch is right next to the bins and where the staff go for a break. Got Woking up with staff putting empty bottles in bin at 3am then again at 6.45 with staff talking loud outside room. Staff was smoking right outside room window and the room was stinking for reek for the cigarettes.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Debbie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pauline R, Public Relations Manager at Garvock House Hotel, responded to this review, 23 December 2013
Thank you for your review and we're glad that you enjoyed your evening and food at the hotel. I'm sorry to hear that you were woken during the night and I'll pass your comments on the hotel owners.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Garvock House Hotel

Property: Garvock House Hotel
Address: St. John's Drive | Transy, Dunfermline KY12 7TU, Scotland
Region: United Kingdom > Scotland > Fife > Dunfermline
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #4 of 12 Hotels in Dunfermline
Price Range (Based on Average Rates): £
Hotel Class:3 star — Garvock House Hotel 3*
Number of rooms: 26
Official Description (provided by the hotel):
In a delightfully elevated position in the ancient capital of Dunfermline - Garvock House sits proudly in over 2 acres of gardens, a glorious testimony to its hey day as a stunning family house. Truly 'the country house hotel in town.' Family owned and run, Garvock House has been transformed into a delightful hotel retaining an authentic and rather special country house charm and informality: relaxing and elegant with classic interiors, very comfortable furnishings and spacious rooms. And a passion for fresh produce which remains undimmed. Dunfermline hotels just don't come better than this. ... more   less 
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Also Known As:
Garvock House Hotel Dunfermline, Fife

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