Spent three nights here on a business trip and first off I have to say all the staff were excellent, friendly and helpful. The receptionist even oferred to drop a postcard in the post box for me on her way home, now that's service.
The rooms were a little tired but nothing a coat of point, a bit of grout and some new sealant wouldn't fix and not enough to stop me staying there again if I was in the area. TV reception in the room was very poor with the majority of channels having a signal too weak for the programme to be shown. Perhaps signal boosters or a Satellite dish should be considered? However as I think has been mentioned before sound certainly travels between rooms. Be it the TV in the next room, the folks in the corridor or the lady next door snoring during the night. I was greatful for the ear plugs I always carry just in case. This was compounded by the thin curtains which didn't block out the carpark lights.
I dined in the hotel both nights and the Ribeye steak on the first night was excellent. However as a party of four on the second night it was a little hit and miss. My starter of fish cakes was let down badly by the excessive amount of oily dressing on the leaves beneath the fish cakes. Another in the party had the sizzled prawns, which turned out to be prawns bathing in a deep dish of sizzling oil, not the best prawn dish ever eaten. However my main of ham, eggs and chips was once again excellent. Breakfast on both days was very good with reasonable choices, the excellent full Scottish was however let down by a cheap sausage that appeared to have been deep fried?
To sum up, there are much worse places to stay and I will stay there again if I'm in the area but it's a shame the food and the rooms are not to the same standard as the staff.
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- Also Known As:
- Gilvenbank Hotel Glenrothes
- The Gilvenbank Hotel Glenrothes, Fife