I recently stayed overnight at the Gilvenbank Hotel and I must say I was extremely disappointed with some aspects of my stay.
Check in was simple and straight forward with no probelms.
The hotel bedrooms were clean, spacious and in a very good condition. It's classed as a visit scotland 3 star property. The rooms are travel lodge type accommodation, better than travel inn but not as good as Express by HI. Certainly somewhere short of a 4 star property.
With the spacious room, I found that they had put a Queen sized bed in the room, along with a plastic mattress protector. This did not make for a good nights sleep. Should really have had a standard double or King sized bed, this is what people expect to be the "norm" in hotels. Whats the point of having a good spacious hotel room if you cannot get a good nights sleep?
The TV in the room was a 14" portable, far too small nowadays for hotel rooms but did have a built in DVD Player. Reception had a small selection DVD's available. Never offered newspapers in the morning which was surprising, most hotels offer this service nowadays.
The food at the hotel was adequate, nothing special, over cooked vegetables let down a main course that may otherwise have reached an "ok" level. Starters and puddings were obviously bought in for the function (the function itself was poorly organised by the hotel with no obvious leadership during the meal).
The main bar area was bright, modern and very pleasing to the eye.
Overall the hotel has bags of potential and could become an attractive hotel in Fife with an excellent reputation but it has some serious management and organisational challenges that seem to be holding it back.
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- Also Known As:
- Gilvenbank Hotel Glenrothes
- The Gilvenbank Hotel Glenrothes, Fife