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“Birthday gift” 5 of 5 bubbles
Review of Rufflets Hotel

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Rufflets Hotel
Ranked #1 of 18 Hotels in St Andrews
Certificate of Excellence
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Birthday gift”
5 of 5 bubbles Reviewed 5 March 2014 via mobile

Have just returned from overnight at this lovely Hotel which was a gift to my husband for his birthday from our daughter who purchased it via an offer. All staff were so lovely and as previously mentioned the little touches ie bed turn down, hot water bottle, lovely , luxurious Molton Brown products & delightful shortbread made it all extra special. Food was great and surroundings wonderful! The only wee thing was the bed was a little small for us 'big yins' who are used to a King sized bed! And finally our own wee Rufus is settling nicely into his new home! Couldn't resist him!! Would definitely recommend this hotel and look forward to going back. Thank you to all staff!!

  • Stayed March 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mother77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephenOwen, General Manager at Rufflets Hotel, responded to this review, 6 March 2014
Good to hear that the present from your daughter went down so well - and it is always good to get the feedback from our guests.

Maybe she might buy you the same thing again soon - and do send us a photo of Rufus in his new home - we like to see what he gets up to!!

Regards

Stephen
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1,091 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (282)
Date | Rating
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English first
Monifieth, United Kingdom
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 4 March 2014

My husband I and I married at Rufflets on March 2nd 2013 and as a treat I decided we would return for the weekend of our first wedding anniversary. It was lovely to be back and to see the staff again, it really says a lot about a venue when the staff retention is so excellent! We had a room on the second floor (36) and it was excellent, the bathroom was unexpectedly excellent for a 'classic room'. We enjoyed all of our meals in the hotel and could not fault the service. The only negative we could find about the whole experience was the Roman Blind in our room was 'challenging' to move up and down to get started and the hopt water took a while to come trough on the Friday evening - but when those were the only negatives I was not at all put out! Rufflets makes going on 'holiday' only half an hour away from home worth it. Thank you all, especially Debbie and Angela for such a lovely weekend and for the Rufus card!

Room Tip: I have experienced a lot of the rooms at Rufflets - our wedding guests reported that all the rooms w...
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  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Karen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephenOwen, General Manager at Rufflets Hotel, responded to this review, 6 March 2014
Dear Karen

I know that the team were also really pleased to be able to welcome you and your husband back - we too enjoy being able to see what in some cases are 'old friends' returning to the hotel year after year.

Have noted the little niggles and will have them checked out - and as always appreciate the feedback.

Hope to see you again for the 2nd anniversary?

With my best wishes,

Stephen
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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 March 2014

Was a little nervous booking this hotel as I was unable to google it on our way to the hotel, but was a lovely surprise when we pulled up outside. Staff were very friendly, hotel was spotless and the rooms were outstanding. Breakfast was the best thing in this hotel. Will deff be back next time I'm in the area.

  • Stayed February 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mumreviews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephenOwen, General Manager at Rufflets Hotel, responded to this review, 6 March 2014
Many thanks for taking the time to leave your feedback, and I was pleased to read that you found us ok (although not sure about the google issue as I have checked and we can be found on it).

Breakfast is very good (and we have a great breakfast chef) - whether it is the full Scottish option, the kippers, or my favourite, the Eggs Benedict!

Look forward to seeing you again soon.

Regards

Stephen
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Paisley, United Kingdom
Level Contributor
80 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 3 March 2014

happy birthday Irene , went for a wee weekend , omg this place was great , had a turrets room , very nice , great big bath to , room fantastic , food was great to , beer good , great service to , thanks to all , keep this one for special occasions ,a bit pricey , but worth it , loved it

Room Tip: a turret room would be fabbie
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  • Stayed April 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Paul T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephenOwen, General Manager at Rufflets Hotel, responded to this review, 4 March 2014
It does look as if the weekend trip was well worth the journey - and we are all really pleased to see how much you enjoyed the stay with us at Rufflets.

We do from time to time have some great last minute offers available on our website, so do keep an eye on that, as we hope that you might find the chance to take advantage of them and to return in the near future.

With Spring upon us, the garden furniture will be going out soon so that our guests can enjoy sitting outside on the Terrace.

Many thanks for the feedback - always very appreciated.

Regards

Stephen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dundee, United Kingdom
Level Contributor
60 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed 2 March 2014

Have just returned from a 2 night dinner,bed and breakfast break which was arranged by my wife for my birthday. We were accompanied by friends and were allocated rooms next to each other. I can only echo the favourable comments made by other reviewers concerning the hotel. We had previously visited for tea but this was our first time as overnight guests. From receiving the warmest of welcomes at check in to a lovely farewell on leaving we were very impressed with the pleasant attitude and general first class service of all staff. The dining experience was also first class from the ambiance of the room to to the unobtrusive yet attentive restaurant staff.
Our room overlooking the well manicured gardens was also first class, nice touches such as still and sparkling water supplied along with a lovely tin of homemade shortbread fingers on the well stocked bedroom hospitality tray.The bathroom was also first class with everything you would need including (as my wife says) a nail file ! I especially was appreciated of the "Happy Birthday" greeting card which had been left in the room by staff. In conclusion, cant wait to return to Rufflets in the very near future. Many thanks for a great stay.

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Longforganlad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephenOwen, General Manager at Rufflets Hotel, responded to this review, 4 March 2014
Delighted to read how much you enjoyed the brithday treat at Rufflets.

We do work hard to be able to get the balance between a wonderfully presented hotel and the warm, friendly and professional service that our guests expect, and see that for the most part, do get it right a lot of the time.

I note that you didnt have far to travel to come and see us - and I do hope that you will be able to make that short trip again over the River Tay to come and see us again soon.

With my best regards,

Stephen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Turriff, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 27 February 2014

We spent a few days at Rufflets in mid-February which is probably the dreariest month of the year but it was like an early spring when we arrived. Our room (No.35) had had a complete overhaul since our previous visit and the new bathroom was a delight. As always, the staff were cheerful, friendly and nothing is too much trouble. The breakfast selection is wide, varied and of the highest quality so it is difficult not too eat too much! We had dinner on three consecutive evenings and, again the standard of dining is of the highest quality anywhere with a varied, beautifully presented selection of dishes made from the finest ingredients; the service is excellent and there is wine-list which is one of the most comprehensive we've seen. If you are looking for the best hotel in the east of Scotland - you've found it! - We'll be back!

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank davmax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephenOwen, General Manager at Rufflets Hotel, responded to this review, 28 February 2014
Dear Davmax

Many thanks for the comments - we do strive hard to make sure that we are improving the hotel and the levels of service, and to read that we are getting better and better is very encouraging.

The whole team will be pleased to be able to read how much their efforts have been appreciated and we all very much hope that we will be able to see you again in the near future.

With our best wishes,

Stephen (and the whole team!)
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Glasgow, United Kingdom
Level Contributor
8 reviews
5 of 5 bubbles Reviewed 27 February 2014

This stay lovely, the room was wonderful, the meals i.e. breakfast and dinner, was excellent. the grounds were lovely even in February.. would recommend this hotel to all my friends and family, walking in the grounds was fab

Room Tip: very good rooms bath was massive
See more room tips
  • Stayed February 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Gill1130
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephenOwen, General Manager at Rufflets Hotel, responded to this review, 28 February 2014
Always good to hear that our geusts have enjoyed the time spent with us at Rufflets - and thank you for the kind comments.

The gardens are starting to blossom already and it is good to see the colours coming through in the sunshine (at least it is sunny today!)

Regards

Stephen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Rufflets Hotel

Property: Rufflets Hotel
Address: Strathkinness Low Road, St Andrews KY16 9TX, Scotland (Formerly Rufflets Country House Hotel)
Phone Number:
Region: United Kingdom > Scotland > Fife > St Andrews
Amenities:
Bar / Lounge Beach Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Family Hotel in St Andrews
#1 Luxury Hotel in St Andrews
#2 Romantic Hotel in St Andrews
#6 Business Hotel in St Andrews
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Rufflets Hotel 4*
Number of rooms: 25
Official Description (provided by the hotel):
This luxury family hotel, situated in 10 acres of secluded gardens, has been under the same family ownership for over 60 years. Located a few minutes' drive from the centre of town, golf courses and beaches, the hotel is popular with couples and families. Rufflets is surrounded by mature gardens which supply the fine dining restaurant. Free parking and WiFi. ... more   less 
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Also Known As:
Rufflets Country House Hotel St. Andrews
Rufflets Country Hotel
Rufflets Country St Andrews
Rufflets Hotel St Andrews, Scotland

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