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“Great location, comfortable room.”
Review of Albany Hotel

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Albany Hotel
Ranked #3 of 17 Hotels in St Andrews
Certificate of Excellence
Reviewed 18 September 2012

The Alabany is perfectly located to explore St.Andrews town. I only stayed for 1 night as had other accomodation arranged but enjoyed my stay. The staff are very helpful, booking multiple taxis for me and the check-in/out process was very easy. My room was comfortable with a good bed and was very clean. Th breakfasty was decent too with a buffet and hot cooked to order options.

  • Stayed: August 2012, travelled with friends
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Thank adamj_bl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cecilia F, Owner at Albany Hotel, responded to this reviewResponded 24 September 2012

Thank you for your review. We appreciate your kind comments and we are glad you found the staff so helpful.

Yours sincerely,
Celia

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Reviews (413)
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303 - 309 of 413 reviews

Reviewed 27 August 2012

Very nice hotel in centre of St Andrews. Room was very nice with all the comforts that one would expect. Service was great and the food was of good quality also! Would definitely return and would definitely reccomend it to others!

  • Stayed: August 2012, travelled as a couple
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Thank Arcari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cecilia F, Owner at Albany Hotel, responded to this reviewResponded 7 September 2012

Thank you very much for your review. We are delighted you enjoyed your stay and would recommend us so highly. We hope to see you again on your next visit to St Andrews.

Yours sincerely,
Celia

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Reviewed 21 August 2012

The hotel is ideally situated for exploring St Andrews on foot.
Our room was very clean & the bathroom was very large with a nice selection of Scottish toiletries and large bath towels.
There was a good selection of dishes for breakfast which is buffet style for cereals & juice etc whilst the hot selections are cooked to order.

  • Stayed: August 2012, travelled as a couple
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Thank MIMCheshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cecilia F, Owner at Albany Hotel, responded to this reviewResponded 22 August 2012

Thank you for your review. We are glad you enjoyed your stay here and hope you will return to The Albany Hotel on your next trip to St Andrews. I will pass your comments on the the rest of the staff.

Yours sincerely,
Celia

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Reviewed 19 August 2012

We stayed one night on a cold wet July day. The staff were excellent and very helpful. The bedroom and Ensuite though very small was very clean and well appointed. The breakfast was well presented with a good selection of food.

Stayed: July 2012, travelled as a couple
Thank Graham W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cecilia F, Owner at Albany Hotel, responded to this reviewResponded 22 August 2012

Thank you for your review. As the hotel was built in 1795, the room sizes vary but we do try to ensure that everyone is happy with their rooms. We are glad you enjoyed your breakfast and I will pass your comments on to the rest of the staff.

Yours sincerely,
Celia

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Reviewed 6 August 2012

I was looking for an inexpensive hotel for a golf stay - however the service at this place stood out. Firstly I messed up the booking and got the wrong weekend! I realised in advance and rung the hotel - they contacted other potential guests in order to accomodate me by changing things around. The staff were continually friendly, helpful and volunteered ways to assist - I stay in a fair few big chain hotels and they could really learn from this place. The hotel is not luxurious but was good value - I had to cut short my stay although my room mate stayed on and they charged single occupancy for that night when they could have insisted on full. Top marks, very refreshing.

  • Stayed: July 2012, travelled with friends
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Thank Anthony B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cecilia F, Owner at Albany Hotel, responded to this reviewResponded 22 August 2012

Thank you for your kind review. We are thrilled that you enjoyed your stay and found our staff so helpful. It's good to know we have contributed to your enjoyment of your trip.

Yours sincerely,
Celia

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Reviewed 6 August 2012

We stayed here for only one night. The room we were given was very small, and right next to the stairwell, which was very noisy. The shower was terrible, and when we complained about it, the staff didn't seem interested. It is in a good location, and the breakfast was nice, however we were quite disappointed overall.

Stayed: July 2012, travelled as a couple
Thank Kellie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cecilia F, Owner at Albany Hotel, responded to this reviewResponded 22 August 2012

Thank you for your comments. We are sorry that you found your stay not up to your expectations. We do take all guest comments seriously but were unaware of any recent problems with the shower facilities in the bedrooms. Any maintenance issues are dealt with promptly by the hotel. By trying to narrow down the location of your room to the stairs I find that it was one of our smaller double bedded rooms that you would have reserved .
These room types are offered at a lower rate than other double bedded rooms to reflect the smaller size of accommodation.
Your comments are appreciated and welcomed and we hope you will consider staying again at the Albany Hotel.

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Reviewed 30 July 2012

Stayed here for an evening and was very impressed. The location is excellent for those looking for a reasonably priced place to stay while golfing or touring St. Andrews. The rooms was small, but comfortable. The staff were extremely helpful - they even provided a welcoming email once I had booked my stay, and were very click to reply to my questions regarding travel from the bus station to the hotel. The front desk accommodated an early morning breakfast (6am) which was outside of the normal breakfast hours so that I could have a quick bite to eat before a long round of golf. All in all I was very impressed with the attention to client service and ensuring my stay was comfortable and convenient.

  • Stayed: July 2012, travelled solo
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Thank Steve J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cecilia F, Owner at Albany Hotel, responded to this reviewResponded 6 August 2012

Thank you for your kind review. We are pleased you have enjoyed your time here, and hope to welcome you back to The Albany on your next golfing trip to St Andrews. I will pass your lovely comments on to the rest of the staff.

Yours sincerely,
Celia

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Albany Hotel

Address: 56 North Street, St Andrews KY16 9AH, Scotland
Region: United Kingdom > Scotland > Fife > St Andrews
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites
Hotel Style:
#4 Family Hotel in St Andrews
#5 Business Hotel in St Andrews
Price Range: £91 - £298 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Albany Hotel 3*
Number of rooms: 22
Official Description (provided by the hotel):
We are a small, friendly, informal 3 star hotel. The first in St Andrews to be awarded the prestigious title 'Townhouse Hotel' by the Scottish Tourist Board. The quaint old building has a warm personality all of its own. You will love the craftsmanship of the many original features. Built from 1764, the hotel consists of two Georgian terraced houses, both exactly the same layout, built for two brothers by their father, Mr Thomas Low. With only 22 rooms (all en-suite), we are able to maintain very high standards in accommodation and service without losing our warm and caring attitude towards our guests. Special, great value seasonal, weekend and golf breaks are often available, so contact the hotel for details. The hotel will also be delighted to help arrange golf, sightseeing tours and visits to places of interest. We look forward to you spending some time with us at The Albany Hotel and getting a real flavour for everything St Andrews has to offer. ... more   less 
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Also Known As:
Albany Hotel St Andrews, Scotland

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