Came here today with my 71 year old mother and four children. Came in and kids wanted ice cream while me and my mum wanted coffee and soup. Due to the amount of flavours kids were looking at them all to decide. We were not asked if we were sit in or takeaway kids started saying which flavour they wanted but when we went to sit down so my mum and I could order our soup and coffee we were told as they'd put the ice cream in takeaway cartons we could not sit in cafe area!! Not even when i said but we want to sit in and order. We were put on extremely high stools and my mum found this very difficult to sit on. My feelings were clear but nobody cared. Extremely poor customer service sat at a cold doorway. Would not have come in had known we would be treated this way. Didn't bother ordering soup as had nowhere comfortable to sit and eat it. Bad manners and poor customer service wont be back.
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