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“Great Hotel wonderful staff”
Review of Ardgowan Hotel

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Ardgowan Hotel
Ranked #8 of 17 Hotels in St Andrews
Certificate of Excellence
London, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Great Hotel wonderful staff”
Reviewed 7 May 2014

We booked last minute nothing was too much trouble the staff were all very welcoming and friendly
the food in restaurant was very good. Great location we would stay again.
The only let down was the room was not the cleanest.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Paula D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArdgowanHotel, Reservations and Marketing Manager at Ardgowan Hotel, responded to this review, 9 May 2014
Dear Paula C,

Thank you for taking the time to write your review of the Ardgowan Hotel and it is great for us to see that you found our staff to be so welcoming. I hope that we were able to help you make the most out of your time in St Andrews.

I was sorry to read your comment on the cleanliness of our rooms. Obviously this is not a comment which we often receive, so it is something we will look into.

I hope that we might be able to welcome you back to the hotel in the future. If we can be of any assistance with a future booking, please do not hesitate to ask.

Kind regards

Mairi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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485 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (108)
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English first
Manchester, England, United Kingdom
Level Contributor
108 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 6 May 2014 via mobile

We stayed at The Ardgowan for the second time this weekend. We were in St Andrews for a wedding.

We stayed in the Pilmour on Friday and ardgowan on Saturday.

The rooms were perfect- lovely Scottish touches that made the stay special.

Breakfast both days was perfect. Excellent service, perfectly cooked food.

We wouldn't consider anywhere else for a St Andrews visit!

X

Stayed May 2014, travelled as a couple
Helpful?
Thank Sheena Louise N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArdgowanHotel, Reservations and Marketing Manager at Ardgowan Hotel, responded to this review, 9 May 2014
Dear Sheena,

Thank you so much for your kind review of the hotel. It was lovely to welcome you to St Andrews for the wedding and we are glad that you enjoyed your trip.

I hope that you had a safe journey home and that we will be able to welcome you back to the hotel the next time you visit St Andrews.

Kind regards

Mairi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dumbarton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 April 2014

Nothing else to say except total 5 stars I hope anyone would stay in this hotel the staff could not do enough for everyone from start to finish nothing is to much trouble and the food is as you ask for just the same as of the tee

  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank alig35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArdgowanHotel, Reservations and Marketing Manager at Ardgowan Hotel, responded to this review, 16 April 2014
Thank you very much for your 5 star review of the Ardgowan Hotel! We really appreciate your kind comments and we hope that we will be able to welcome you back if you travel to St Andrews again in the future.

Kind regards

Mairi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kelty, United Kingdom
Level Contributor
69 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 15 April 2014

Stayed here end of March as a group of 10 friends! We all arrived at different times and were all agreed the reception staff were very pleasant and helpful. Our room was up a couple of flights of stairs. It was a lovely room, spotless and obviously freshly decorated right down to the new carpets, however, it was extremely small with hardly any room to get out of bed on the wall side!!! This apart, plenty of tea/coffee making stuff and toiletries. We stayed on a b & b basis and the breakfasts were absolutely lovely, though service was a bit slow! We had a drink on the bar in the evenings and the staff were extremely friendly and brought all our drinks to our tables, which they moved so we could all sit together, we also received discount on our drinks ad residents!!! We didn't eat here, but I saw meals going to diners which looked scrumptious! Would certainly stay again!

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ahunter1809
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArdgowanHotel, Reservations and Marketing Manager at Ardgowan Hotel, responded to this review, 16 April 2014
Thank you very much for your review of the Ardgowan Hotel. We really appreciate that you have taken the time to comment on the different aspects of your stay.

As you noticed, we have just completed a programme of refurbishments over the winter, which means that the majority of our bedrooms have been freshly painted, and many have had their bathrooms refurbished and new carpets fitted. It is also great for us to see that you enjoyed your time in Playfair's restaurant, and that you were able to take advantage of the 5% discount on drinks for residents.

I hope that we might be able to welcome you back the next time you visit St Andrews, perhaps to one of our more spacious classic rooms, or even just for a meal in the restaurant.

Kind regards

Mairi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Windsor, United Kingdom
Level Contributor
71 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 10 April 2014

I stayed there for one night on a short vacation in Scotland. My first impressions were good but then the service received at the restaurant quickly changed my mind. The staff were unfriendly. The dinner food was very good but breakfast was appalling. The rooms are nicely decorated and comfortable but noisy due to road traffic. The shower is really tiny. The location within the town is excellent. Shame really about the restaurant.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christel88_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArdgowanHotel, Reservations and Marketing Manager at Ardgowan Hotel, responded to this review, 11 April 2014
Thank you for taking the time to give us your feedback and I apologise for the mixed experience you had of the hotel and restaurant. It is very unusual for us to receive comments that our staff were unfriendly or that breakfast was poor so we will be following this up.

I hope that you enjoyed the rest of your time in St Andrews and that you had a safe journey home.

Kind regards

Mairi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aviano, Italy
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 April 2014

This was my second stay at Ardgowan Hotel -- location is perfect (about 2 blocks from the Old Course). 5 of us stayed in the hotel (individual rooms). Everyone that we dealt with was exceptionally friendly, to include the hotel staff, bartender, waitstaff, etc. When we had early tee times, the staff arranged to provide an early "limited" breakfast with no hesitation. The rooms were basic, but nice hot water and above average wifi. I would recommend the Argdowan to anyone -- they made our golf experience special!

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank teschaff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArdgowanHotel, Reservations and Marketing Manager at Ardgowan Hotel, responded to this review, 9 April 2014
Thank you very much your review - we really appreciate that you have taken the time to write about your recent stay at the Ardgowan. We are delighted to see that you enjoyed your time with us in St Andrews and I will certainly pass your kind feedback on to the rest of the staff!

We sincerely hope to be able to welcome yourself and your friends back to the hotel in the future for another golfing trip. Please do get in touch if we can be of any assistance. In the meantime, I hope that you have all had a safe journey back home.

Kind regards

Mairi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St Andrews, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 April 2014

A lovely meal! First class service and first class food, can't wait to go back. A menu suitable for everyone and very reasonably priced. I have eaten here several times now and I have had a great meal each time.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Heather L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArdgowanHotel, Reservations and Marketing Manager at Ardgowan Hotel, responded to this review, 4 April 2014
Dear Heather L,

Thank you for taking the time to write a review of your meal in our restaurant, Playfair's. We are delighted to see that you enjoyed your time with us. We hope to be able to welcome you back to the restaurant in the very near future!

Kind regards

Mairi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ardgowan Hotel

Property: Ardgowan Hotel
Address: 2 Playfair Terrace | North Street, St Andrews KY16 9HX, Scotland
Phone Number:
Region: United Kingdom > Scotland > Fife > St Andrews
Amenities:
Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#7 Romantic Hotel in St Andrews
#7 Business Hotel in St Andrews
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Ardgowan Hotel 3*
Number of rooms: 36
Official Description (provided by the hotel):
Situated 200 yards from the 18th green of the world famous Old Course, and still only 5 minutes from the centre of town The Ardgowan Hotel offers the ideal location whatever the reason for you visit to St Andrews. Our comfortable en suite bedrooms are decorated in a modern Scottish style, perfect for relaxing after a long day’s golfing or sightseeing. Located below the main hotel, our restaurant, Playfair’s, is ever popular with local people as well as with our guests. We serve a wide range of dishes prepared with the fresh local ingredients wherever possible. The Ardgowan hotel does not have its own lift, but staff will be more than happy to assist you with your bags. Free on-street car parking is available close to the hotel. ... more   less 
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Also Known As:
Ardgowan Hotel St Andrews, Scotland

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