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“Great central St.Andrews hotel, especially good for golfers” 5 of 5 bubbles
Review of Ardgowan Hotel

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Ardgowan Hotel
Ranked #6 of 18 Hotels in St Andrews
Certificate of Excellence
Palo Alto, California
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great central St.Andrews hotel, especially good for golfers”
5 of 5 bubbles Reviewed 29 June 2014

A cozy, well-situated hotel with an excellent restaurant and bar. 2 minute walk to the Old Course and the hotel obviously caters to golfers. The best part of the Ardgowan is the staff, which is very friendly and personable and will go the extra mile to make your stay comfortable and convenient (especially for early morning continental breakfasts). Special call out to Carmen, Alister and Emily! But the entire staff was great.

Room Tip: Room 34 has good wifi and a nice view/ventilation. However it is upstairs and requires several flig...
See more room tips
  • Stayed June 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Henry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArdgowanHotel, Reservations Manager at Ardgowan Hotel, responded to this review, 2 July 2014
Henry C.,

Thank you for your 5* review! We are so pleased to hear that you enjoyed your stay here with us. You are right, we do play host to quite a few golf tours throughout the year, being so close to the Old Course, and we always love to hear how much our guests enjoy playing the various courses throughout Fife.

At the Ardgowan and Playfair's restaurant, we pride ourselves in delivering excellent customer service to every guest. I have passed along your shout-out to Alistair and Emily, and the three of us, as well as the rest of the staff, are delighted to know that you enjoyed spending time here with us.

We hope you had a safe journey back home and we hope to be able to welcome you back to St Andrews in the future!

Kind Regards,
Carmen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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471 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (106)
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English first
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 29 June 2014 via mobile

We stayed in the Pilmour sister hotel of the Ardgowan. This was a short walk from the main hotel, attached to a bar. The room was lovely and clean with a brilliant power shower. The only downside for us was the early check out time of 1030am. We would have liked a slightly later time to enjoy a lie in.
The Pilmour bar staff were very accommodating and made us some late night chips which were delicious.
A recommended local hotel.

Stayed June 2014, travelled as a couple
Helpful?
Thank Amy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArdgowanHotel, Reservations Manager at Ardgowan Hotel, responded to this review, 2 July 2014
Amy S.,

Thank you for your review! We are pleased to hear that you enjoyed your stay with us. I have passed your comments on to the Playfair's restaurant and bar staff, and they are glad to know that you enjoyed your late-night snack!

I'm sorry to hear that you were unhappy with our check-out time. Our check-out time is set at 10:30AM to allow our housekeeping staff an adequate amount of time to clean and prepare the rooms for our guests to check-in at 2:00PM. We do offer a later check-out time for those guests who would enjoy a lie-in, and this can be arranged with reception.

I certainly hope that you had a safe journey back home and that we will be able to welcome you back to the Ardgowan Hotel next time you visit St Andrews.

Kind Regards,
Carmen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Angaston, Australia
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 19 June 2014

I love this building and adored our room. It was the most spacious accommodation we had throughout our tour of Scotland. We dined at the attached restaurant and had the best meal! My hubby is a chef and I work in the wine industry and we were very impressed with our dining experience. This was an experience we will never forget and cannot wait to come back to St Andrews and stay at the Ardgowan again.

  • Stayed June 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Denielle79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArdgowanHotel, Reservations Manager at Ardgowan Hotel, responded to this review, 20 June 2014
Dear Denielle79,

Thank you so much for your 5* review! We are so pleased to hear that you enjoyed your stay at the Ardgowan Hotel. We just renovated Room 12 over the winter and are delighted with the results (and happy to hear that you enjoyed them as well!). I have forwarded your comments along to the staff of Playfair's as well and they are thrilled that you enjoyed every aspect of your experience there. We look forward to seeing you again next time you are in St Andrews. Do please contact us when you are making your travel arrangements.

Hope you had a safe journey home!

Kind Regards,
Carmen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
scotland
Level Contributor
71 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed 26 May 2014

My wife and I stayed here late May 2014 and were happy overall with our stay. Rooms are nice and the food is really good too. We had a problem with our room, it was sorted whilst we had dinner and we were given complimentary liqueurs and a wee discount, no fuss, no drama, just great customer service, well done.

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank bighalders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArdgowanHotel, Reservations and Marketing Manager at Ardgowan Hotel, responded to this review, 27 May 2014
Dear Bighalders,

Thank you for your review of your stay at the Ardgowan again. Please let us apologise again for the issues with your room on arrival, but I am glad that we were able to put this right while you enjoyed your meal in Playfair's. We always strive for excellence in terms of customer service, and your comments are very much appreciated.

I hope that you enjoyed your trip to St Andrews and that we might be able to welcome you back in the future.

Kind regards

Mairi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Falkirk
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 16 May 2014

Writing on behalf of my in-laws who stayed here for 2 nights this week which was a gift from us for Mum's special birthday. Both in their 80's, given a very accessible room on ground floor which was so handy for them. Staff in hotel and also the restaurant could not do enough for them and they felt thoroughly spoilt! Mother in law who is a bit of a "foody" said the fish main both nights was superb and the "irn bru creme brulee" stole the show! "Presentation and service immaculate"
Close proximity to club house and beach and they enjoyed walking to the West sands and also a 2 minute walk to Market and South street. They can't wait to go back! Highly recommended!

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Andi8691
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArdgowanHotel, Reservations and Marketing Manager at Ardgowan Hotel, responded to this review, 17 May 2014
From all the staff at the Ardgowan, and at Playfair's Restaurant, thank you for your kind review. It was wonderful for us to be able to welcome your parents-in-law to the hotel and we are delighted to see that they so thoroughly enjoyed their stay. Please do get in touch if you wish to arrange another trip to St Andrews in the future.

Kind regards

Mairi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 7 May 2014

We booked last minute nothing was too much trouble the staff were all very welcoming and friendly
the food in restaurant was very good. Great location we would stay again.
The only let down was the room was not the cleanest.

  • Stayed May 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Paula D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArdgowanHotel, Reservations and Marketing Manager at Ardgowan Hotel, responded to this review, 9 May 2014
Dear Paula C,

Thank you for taking the time to write your review of the Ardgowan Hotel and it is great for us to see that you found our staff to be so welcoming. I hope that we were able to help you make the most out of your time in St Andrews.

I was sorry to read your comment on the cleanliness of our rooms. Obviously this is not a comment which we often receive, so it is something we will look into.

I hope that we might be able to welcome you back to the hotel in the future. If we can be of any assistance with a future booking, please do not hesitate to ask.

Kind regards

Mairi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, England, United Kingdom
Level Contributor
96 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 bubbles Reviewed 6 May 2014 via mobile

We stayed at The Ardgowan for the second time this weekend. We were in St Andrews for a wedding.

We stayed in the Pilmour on Friday and ardgowan on Saturday.

The rooms were perfect- lovely Scottish touches that made the stay special.

Breakfast both days was perfect. Excellent service, perfectly cooked food.

We wouldn't consider anywhere else for a St Andrews visit!

X

Stayed May 2014, travelled as a couple
Helpful?
Thank Sheena Louise N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArdgowanHotel, Reservations and Marketing Manager at Ardgowan Hotel, responded to this review, 9 May 2014
Dear Sheena,

Thank you so much for your kind review of the hotel. It was lovely to welcome you to St Andrews for the wedding and we are glad that you enjoyed your trip.

I hope that you had a safe journey home and that we will be able to welcome you back to the hotel the next time you visit St Andrews.

Kind regards

Mairi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ardgowan Hotel

Property: Ardgowan Hotel
Address: 2 Playfair Terrace | North Street, St Andrews KY16 9HX, Scotland
Phone Number:
Region: United Kingdom > Scotland > Fife > St Andrews
Amenities:
Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#7 Business Hotel in St Andrews
#7 Romantic Hotel in St Andrews
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Ardgowan Hotel 3*
Number of rooms: 36
Official Description (provided by the hotel):
Situated 200 yards from the 18th green of the world famous Old Course, and still only 5 minutes from the centre of town The Ardgowan Hotel offers the ideal location whatever the reason for you visit to St Andrews. Our comfortable en suite bedrooms are decorated in a modern Scottish style, perfect for relaxing after a long day’s golfing or sightseeing. Located below the main hotel, our restaurant, Playfair’s, is ever popular with local people as well as with our guests. We serve a wide range of dishes prepared with the fresh local ingredients wherever possible. The Ardgowan hotel does not have its own lift, but staff will be more than happy to assist you with your bags. Free on-street car parking is available close to the hotel. ... more   less 
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Also Known As:
Ardgowan Hotel St Andrews, Scotland

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