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“Such good value!!”
Review of Ardgowan Hotel

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Ardgowan Hotel
Ranked #8 of 17 Hotels in St Andrews
Certificate of Excellence
New York City, New York
1 review
“Such good value!!”
Reviewed 7 July 2014

Stayed here on a golf trip and it was just what I was looking for! Beds were comfortable, staff were kind and considerate- I was a lone visiter so a lot of the staff kept me company. Breakfast was delicious! So close to the course, great location!

  • Stayed July 2014, travelled solo
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank CuriousMarcus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArdgowanHotel, Reservations Manager at Ardgowan Hotel, responded to this review, 12 July 2014
Hello CuriousMarcus,

Thank you so much for taking the time to fill out a review for us! We are happy to know that you enjoyed your stay here. As a hotel that often caters to golf tour groups, we also think we are the perfect location for playing the Old Course, as you noted in your review!

I have passed your compliments on our breakfast to the staff of Playfair's, and they are delighted that you took advantage of our cooked breakfast. We're also glad to know that you were kept company by our staff as well. They are really great, aren't they?

Should you be traveling to St Andrews again, for golf or anything else, don't hesitate to get in touch with us about booking your stay here!

Kind Regards,
Carmen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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487 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (108)
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English first
Los Angeles, California
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 July 2014

this cozy, well located hotel and excellent experience. The staff was outstanding; very helpful, convivial and well mannered. Staff is what takes an average hotel to an excellent hotel and The Ardgowan Hotel has this facet of their business polished to a high shine. The restaurant and bar are, again, cozy but well run with good to excellent fare for the price. For golfers, this is the right hotel as it's a very brief walk down the street and around a corner to the first tee. Our group was there for 3 nights and all agreed it was an excellent experience.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank XBoneIP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArdgowanHotel, Reservations Manager at Ardgowan Hotel, responded to this review, 5 July 2014
Hello XBoneIP,

Thank you for taking the time to give us such a glowing 5* review! We are so pleased that you enjoyed your stay with us at the Ardgowan and your dining experience in Playfair's.

We wanted to especially thank you for your kind comments about our level of service here. The staff works very hard to be able to provide such high levels of service, and it’s always encouraging when this is recognized.

We hope you had safe travels home, and should you find yourself in St Andrews again, we would be happy to welcome you back to the Ardgowan!

Kind Regards,
Carmen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bromham, United Kingdom
Level Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 30 June 2014

We have stayed here many times whilst visiting our son at the university as the hotel is situated in a very central position. During our visits we have always found the rooms to be clean and well maintained. However, it’s the staff that really sets the hotel apart as we've always been warmly welcomed and they will always try to assist where they can.

We can also recommend the restaurant as we always eat here at least once per visit to the town and the high quality is always maintained. In fact it seems to get better each time!

All in all despite it being graduation week standards were comfortably maintained and we look forward to returning again.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RJTBeds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArdgowanHotel, Reservations Manager at Ardgowan Hotel, responded to this review, 5 July 2014
Hello RJTBeds,

Thank you for your 5* review! We’re happy to have been able to welcome you back to the Ardgowan Hotel and we’re glad to see that you enjoyed your stay with us yet again. We truly have an exceptional staff here, and we’re glad to know that you appreciate our service.

I have passed your comments along to the staff of Playfair’s as well. We have received many compliments on their Seasonal Menu items, and they will be happy to know that you continue to enjoy the high quality of our menu.

We hope you had a safe journey home and look forward to welcoming you back to the Ardgowan the next time you visit your son in St Andrews!

Kind Regards,

Carmen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Palo Alto, California
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 29 June 2014

A cozy, well-situated hotel with an excellent restaurant and bar. 2 minute walk to the Old Course and the hotel obviously caters to golfers. The best part of the Ardgowan is the staff, which is very friendly and personable and will go the extra mile to make your stay comfortable and convenient (especially for early morning continental breakfasts). Special call out to Carmen, Alister and Emily! But the entire staff was great.

Room Tip: Room 34 has good wifi and a nice view/ventilation. However it is upstairs and requires several flig...
See more room tips
  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Henry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArdgowanHotel, Reservations Manager at Ardgowan Hotel, responded to this review, 2 July 2014
Henry C.,

Thank you for your 5* review! We are so pleased to hear that you enjoyed your stay here with us. You are right, we do play host to quite a few golf tours throughout the year, being so close to the Old Course, and we always love to hear how much our guests enjoy playing the various courses throughout Fife.

At the Ardgowan and Playfair's restaurant, we pride ourselves in delivering excellent customer service to every guest. I have passed along your shout-out to Alistair and Emily, and the three of us, as well as the rest of the staff, are delighted to know that you enjoyed spending time here with us.

We hope you had a safe journey back home and we hope to be able to welcome you back to St Andrews in the future!

Kind Regards,
Carmen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 June 2014 via mobile

We stayed in the Pilmour sister hotel of the Ardgowan. This was a short walk from the main hotel, attached to a bar. The room was lovely and clean with a brilliant power shower. The only downside for us was the early check out time of 1030am. We would have liked a slightly later time to enjoy a lie in.
The Pilmour bar staff were very accommodating and made us some late night chips which were delicious.
A recommended local hotel.

Stayed June 2014, travelled as a couple
Helpful?
Thank Amy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArdgowanHotel, Reservations Manager at Ardgowan Hotel, responded to this review, 2 July 2014
Amy S.,

Thank you for your review! We are pleased to hear that you enjoyed your stay with us. I have passed your comments on to the Playfair's restaurant and bar staff, and they are glad to know that you enjoyed your late-night snack!

I'm sorry to hear that you were unhappy with our check-out time. Our check-out time is set at 10:30AM to allow our housekeeping staff an adequate amount of time to clean and prepare the rooms for our guests to check-in at 2:00PM. We do offer a later check-out time for those guests who would enjoy a lie-in, and this can be arranged with reception.

I certainly hope that you had a safe journey back home and that we will be able to welcome you back to the Ardgowan Hotel next time you visit St Andrews.

Kind Regards,
Carmen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Angaston, Australia
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 19 June 2014

I love this building and adored our room. It was the most spacious accommodation we had throughout our tour of Scotland. We dined at the attached restaurant and had the best meal! My hubby is a chef and I work in the wine industry and we were very impressed with our dining experience. This was an experience we will never forget and cannot wait to come back to St Andrews and stay at the Ardgowan again.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Denielle79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArdgowanHotel, Reservations Manager at Ardgowan Hotel, responded to this review, 20 June 2014
Dear Denielle79,

Thank you so much for your 5* review! We are so pleased to hear that you enjoyed your stay at the Ardgowan Hotel. We just renovated Room 12 over the winter and are delighted with the results (and happy to hear that you enjoyed them as well!). I have forwarded your comments along to the staff of Playfair's as well and they are thrilled that you enjoyed every aspect of your experience there. We look forward to seeing you again next time you are in St Andrews. Do please contact us when you are making your travel arrangements.

Hope you had a safe journey home!

Kind Regards,
Carmen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
scotland
Level Contributor
71 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 26 May 2014

My wife and I stayed here late May 2014 and were happy overall with our stay. Rooms are nice and the food is really good too. We had a problem with our room, it was sorted whilst we had dinner and we were given complimentary liqueurs and a wee discount, no fuss, no drama, just great customer service, well done.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bighalders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArdgowanHotel, Reservations and Marketing Manager at Ardgowan Hotel, responded to this review, 27 May 2014
Dear Bighalders,

Thank you for your review of your stay at the Ardgowan again. Please let us apologise again for the issues with your room on arrival, but I am glad that we were able to put this right while you enjoyed your meal in Playfair's. We always strive for excellence in terms of customer service, and your comments are very much appreciated.

I hope that you enjoyed your trip to St Andrews and that we might be able to welcome you back in the future.

Kind regards

Mairi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ardgowan Hotel

Property: Ardgowan Hotel
Address: 2 Playfair Terrace | North Street, St Andrews KY16 9HX, Scotland
Phone Number:
Region: United Kingdom > Scotland > Fife > St Andrews
Amenities:
Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#7 Romantic Hotel in St Andrews
#7 Business Hotel in St Andrews
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Ardgowan Hotel 3*
Number of rooms: 36
Official Description (provided by the hotel):
Situated 200 yards from the 18th green of the world famous Old Course, and still only 5 minutes from the centre of town The Ardgowan Hotel offers the ideal location whatever the reason for you visit to St Andrews. Our comfortable en suite bedrooms are decorated in a modern Scottish style, perfect for relaxing after a long day’s golfing or sightseeing. Located below the main hotel, our restaurant, Playfair’s, is ever popular with local people as well as with our guests. We serve a wide range of dishes prepared with the fresh local ingredients wherever possible. The Ardgowan hotel does not have its own lift, but staff will be more than happy to assist you with your bags. Free on-street car parking is available close to the hotel. ... more   less 
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Also Known As:
Ardgowan Hotel St Andrews, Scotland

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