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“Excellent base for a visit”

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Fairmont St Andrews
Ranked #4 of 17 Hotels in St Andrews
Certificate of Excellence
Reviewed 4 September 2011

Newish, extremely spacious and high quality property in commanding position on the bay surrounded by immaculate golf courses with acres of free parking. Not being golfers, we can't comment on the golf, but there were lots of players staying and all seemed very chipper. Hotel is a good choice for families visiting students in this ancient and attractive university city. Ample breakfasts, rooms are big, clean and comfy with all the trimmings, and the spa is first rate - a decent sized pool plus steam room, sauna etc. We dined in the town to get a feel for the local scene but the hotel restaurants are well spoken of. There is a handy free minibus to and from the town centre a mile away. Overall, a very professional operation and staff are highly trained. Recommended.

  • Stayed: August 2011, travelled with family
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Thank BusinessBrit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GarrettTurta, General Manager at Fairmont St Andrews, responded to this reviewResponded 6 September 2011

Thank you for taking the time to share your feedback. We are very pleased to hear that you and your family enjoyed your visit with us. We look forward to welcoming you back in the near future for you to enjoy a relaxing visit once again.

Regards,

Garrett Turta

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2,934 - 2,940 of 3,383 reviews

Reviewed 29 August 2011

Hotel - Lovely setting, well-kept grounds and the hotel itself is immaculate. Ample choice of restaurants & bars and the dart board & pool table was a nice touch. Being a relatively new hotel, I felt it lacked a bit of character but this wasn't a major issue. Leisure facilities were all fine and didn't have any complaints.

Rooms - Modern, comfortable and with all the mod-cons I'd expect. My only gripe was when I opened what I thought was a nice, cool Budweiser from the hotel mini-bar after a long round of golf, only do find that some moron had obviously drunk the beers, filled it up with water and put the caps back on. This was the fault of a mindless idiot though rather than the hotel itself.

Breakfast - Wide selection of hot & cold food but I was disappointed not to find any Wheetos (my favourite) in the cereals section. The hot breakfast was tasty but maybe the management should consider stocking Wheetos in future.

  • Stayed: August 2011, travelled with friends
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1  Thank DavieONeill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2011

Great location, great hotel, service could have been better. Please do not leave anything of value in your room! A friend and I both had money (loose change) stolen from our rooms. The management of the hotel after supposedly investigating the matter refused to inform the local police. They said that they had no reason to believe their staff had been involved effectively saying that my friend and I were both telling lies.

  • Stayed: July 2011, travelled with friends
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1  Thank IanSpain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GarrettTurta, General Manager at Fairmont St Andrews, responded to this reviewResponded 31 August 2011

Thank you for your feedback. As previously discussed, we take reports such as these very seriously and adhere to the proper protocols for investigating and resolving such issues. Please contact me directly to further discuss. We are known for a very high level of service, safety and security and it is our goal to maintain this standard.

Regards,

Garrett Turta

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Reviewed 24 August 2011

What a wonderful stay at this luxury hotel, from the minute we arrived at the entrance, the staff were on hand to help. Check in was a breeze. The spacious room was a surprise, a large bed with the best mattress in Scotland and the bathroom with a large bath and walk in shower.
The concierge was on hand to provide advise on restaurants nearby.
All the staff were friendly and always available. A surprise considering the Seniors Championship was on the go at the same time of our stay.
We look forward to visit again and play golf at St Andrews.

  • Stayed: August 2011, travelled as a couple
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Thank landscapes99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2011

Stayed at the Fairmont for 5 days with my family and on the whole was very good. I didnt realize it was so far from downtown but they do offer a free bus service which was great. My wife and daughter enjoyed the spa (whilst i was golfing of course). The staff were on the whole very helpful and friendly. If anything the place lacked personality and is a little far out but still very good.

  • Stayed: August 2011, travelled with family
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2  Thank denver_df9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2011

What a place, two superb golf courses topped of with a top class hotel - we stayed as part of a group playing in the Srixon Cleveland Pro-Am (prior to the Scottish Seniors event). Needless to say the competition course (The Torrance) was presented in first class condition, 18 superlative holes - we also played the sister course (The Kittocks) which is a fine track also - some really outstanding holes on both courses. The Hotel is excellent - from "Davie" greeting you in full Scottish regalia on arrival to the bar, restaurant and housekeeping staff who could not do enough for you. We had a double/double on the 2nd floor which was very large for a "standard" room with a big bathroom (corner tub and separate walk in shower) - very clean all round and the most comfortable beds you could ask for. We used the pool and Sauna on arrival, after a 7 hour drive it was the perfect unwind - being a group of golfers we ate in the Sports Bar most evenings (£16.95 for a burger sounds steep but it is the best you will ever have!) and bar prices were reasonable (£5 for a pint or Peroni). Overall I would not stay anywhere else in the area, the only danger being there is enough to keep you busy at the hotel for your entire stay so actually visiting "The auld Toon" could be easy to miss! Absolutely will be back.

  • Stayed: August 2011, travelled with friends
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Thank CWLOTS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GarrettTurta, General Manager at Fairmont St Andrews, responded to this reviewResponded 23 August 2011

Thank you for sharing your feedback on your most recent stay. We were very pleased to hear that you enjoyed your visit and that you were able to take in all that we have to offer. I will ensure that Davie receives a special thank you and will share your comments with our team. We look forward to welcoming you back in the near future.

Regards,

Garrett Turta

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Reviewed 19 August 2011

My husband and I have been to the Fairmont on numerous occasions as we love St. Andrews. We always have a nice stay inthe hotel but often find little things which could be improved however everything on this visit was perfect. Service at breakfast had improved greatly in fact it was excellent. The bar staff were excellent , you never needed to wait to be served. The room was cleaned at a decent time not 4 o'clock in the afternoon. The grounds were beautiful and the golf courses looked immaculate. All in all a great relaxing weekend.

  • Stayed: July 2011, travelled with family
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Thank rudimt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fairmont St Andrews

Address: St. Andrews Bay, St Andrews KY16 8PN, Scotland
Phone Number:
Region: United Kingdom > Scotland > Fife > St Andrews
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in St Andrews
#2 On the Beach Hotel in St Andrews
#3 Romantic Hotel in St Andrews
#3 Family Hotel in St Andrews
#3 Luxury Hotel in St Andrews
Price Range: £136 - £337 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fairmont St Andrews 5*
Number of rooms: 211
Official Description (provided by the hotel):
Set on a 520 acre estate with a unique coastal setting, Fairmont St Andrews has something for everyone. From lavish rooms to a luxurious spa, championship golf to exquisite dining, our five star attention to detail is unsurpassed. Enjoy the views overlooking the medieval St Andrews and the North Sea. Play golf on The Torrance and The Kittocks or wind down in our Fairmont Spa with locally themed treatments using the finest Ishga Skin Care products. Indulge in delicate pastries and cakes in our Savoy Afternoon Tea experience served in the Atrium Lounge with a rich colour scheme and nautical elements that reflect the surrounding landscape including a lighting installation by renowned artist George Singer. We guarantee your stay will become a treasured memory! ... more   less 
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Also Known As:
Fairmont St Andrews Hotel St. Andrews
St Andrews Fairmont
Fairmont St Andrews Scotland

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