Having decided to stay at the Fairmont overnight on a BBD package on my partners birthday, we came away disappointed with a few negative experiences.On arrival to our room we found required dusting in parts, there was lack of an iron, later we found we had lack of a hairdryer, reception were quick to rectify all points, but a poor show for a deluxe room at a 5 star resort, the website does say the menu for dinner is subject to change (not shrinkage) evening meal in the squire had a choice of four starters/mains/desserts, one main reason for staying was the evening menu, extremely disappointing, a supplement was paid for a steak main, eventually we had to ask for steak cutlery before the main course became cold, apologies again were given.Staff in the hotel are exceptional, with the hotel and grounds superb. Would we stay again? We did contact both Fairmont main website and St. Andrews, without response from either, again disappointing.
- Official Description (provided by the hotel):
- Set on a 520 acre estate with a unique coastal setting, Fairmont St Andrews has something for everyone. From lavish rooms to a luxurious spa, championship golf to exquisite dining, our five star attention to detail is unsurpassed. Enjoy the views overlooking the medieval St Andrews and the North Sea. Play golf on The Torrance and The Kittocks or wind down in our Fairmont Spa with locally themed treatments using the finest Ishga Skin Care products. Indulge in delicate pastries and cakes in our Savoy Afternoon Tea experience served in the Atrium Lounge with a rich colour scheme and nautical elements that reflect the surrounding landscape including a lighting installation by renowned artist George Singer. We guarantee your stay will become a treasured memory! ... more less
- Reservation Options:
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- Also Known As:
- Fairmont St Andrews Hotel St. Andrews
- St Andrews Fairmont
- Fairmont St Andrews Scotland