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“fab break”

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Fairmont St Andrews
Ranked #4 of 16 Hotels in St Andrews
Certificate of Excellence
Gorebridge
2 reviews
“fab break”
Reviewed 25 April 2014

Wonderful relaxing break, great room with sea view.
Staff very attentive
breakfast highly recomended plenty of fresh fruit
relaxationroom in the spar a must
recomend you book spar treatments before your stay

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Marilyn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louise_Bennet, PA to General Manager at Fairmont St Andrews, responded to this review, 5 May 2014
Thank you so much for taking the time to post your review on Trip Advisor following your recent experience at Fairmont St Andrews.

I am delighted that you had such a wonderful time us and that you left with such a positive impression! Likewise I am thrilled that you enjoyed your room along with its views and found some time to relax in our Spa!

We look forward to hopefully welcoming you back to Fairmont St Andrews in the near future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,063 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (516)
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Mansfield
1 review
Reviewed 23 April 2014

From start to finish this was sheer bliss- wonderful setting, attentive and friendly staff, good food choice, elegant rooms.
One slightly negative point was the cost of drinks in the bars (£5.50 for a beer!) but otherwise the hotel could not be faulted.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank David G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louise_Bennet, PA to General Manager at Fairmont St Andrews, responded to this review, 5 May 2014
Thank you for taking the time to post a review on Trip Advisor following your recent experience at Fairmont St Andrews

I am delighted that you had such a wonderful time with us and enjoyed everything from the friendliness of our team to our beautiful guestrooms, location and surroundings. I shall certainly look forward to sharing your kind words.

We very much look forward to welcoming you back to Fairmont St Andrews in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth
Level Contributor
234 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed 23 April 2014

Just back from a night at the Fairmont for my birthday and it was brilliant. When we arrived we were upgraded to a junior suite which was fab. Our room wasn't ready but Sharon checked us in and asked if we were there for a special occasion. On finding out it was my birthday she took us to the bar and we had a complementary glass of sparkling wine while we waited. Not often that you get someone who obviously loves their job. One slight blip was when we were shown to a table for breakfast asked if we wanted tea and toast then were forgotten about for about 15 mins till we went to ask to be served this was early so it wasn't busy. That aside we Cant wait to go back.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank summerfun81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louise_Bennet, PA to General Manager at Fairmont St Andrews, responded to this review, 5 May 2014
Thank you for taking the time to post a review on Trip Advisor following your recent experience at Fairmont St Andrews

I am delighted that you enjoyed your overall experience with us whilst celebrating your birthday and that you left with such a positive impression. I do believe that this is without a doubt thanks to our staffs professionalism and commitment and I shall certainly look forward to sharing your kind words with them; especially to Sharon!

We very much looking forward to welcoming you back in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 23 April 2014

I stayed at this hotel on Friday 18th April 2014 for 1 night. It definitely is a 5 star hotel without a doubt. The staff were very professional, polite and helpful. The restaurants were fully booked as it was very busy but the girl at the booking desk was very helpful and called the Italian restaurant for us and they squeezed us in. Top class customer service. The views were astounding from our hotel room as the hotel is on St Andrews Bay. Would definitely stay again.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Donna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louise_Bennet, PA to General Manager at Fairmont St Andrews, responded to this review, 24 April 2014
Thank you so much for taking the time to post your review on Trip Advisor following your recent experience at Fairmont St Andrews. .

I was delighted to hear that you enjoyed your time with us and that you left with such a positive impression. Our staff are professional and committed to delivering the highest level of service to our guests and I am delighted that you experienced this whist you were with us. I shall certainly look forward to passing on your kind words to the team!

We hope to have the opportunity of welcoming you back to Fairmont St Andrews in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 23 April 2014

An exceptional stay in a quality Hotel with beautiful bedrooms. The staff are superb and make you feel very special. We have booked for the summer and can't wait to go back.
Everything was faultless and the rooms are a magnificent size.

Room Tip: They are all good!
See more room tips
  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank adam600
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louise_Bennet, PA to General Manager at Fairmont St Andrews, responded to this review, 24 April 2014
Thank you so much for taking the time to post your review on Trip Advisor following your recent experience at Fairmont St Andrews.

I am delighted that you had such a wonderful time us and that you left with such a positive impression – so much so that you have already booked to come back to visit us in the summer; we are very much looking forward to welcoming you back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 April 2014 via mobile

We had a wonderful 3 night stay with our two small children. From the time we drove up to the time we drove away the Fairmont St. Andrews was a great experience. The staff was friendly and went out of their way to interact with the kids. The pool "splash time" hours in the morning and afternoon worked well around time spent in town. The shuttle into St. Andrews was a pleasant surprise, and ran frequently. Breakfast was great but dinner options with the kids were limited.

Stayed April 2014, travelled with family
Helpful?
Thank Jkwi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louise_Bennet, PA to General Manager at Fairmont St Andrews, responded to this review, 24 April 2014
Thank you so much for taking the time to post your review on Trip Advisor following your recent experience at Fairmont St Andrews.

I am delighted that you had such a wonderful time with your family and that you left with such a positive impression. I do believe that it is with thanks to our staffs commitment and professionalism that allows our guests to feel so welcome and I shall certainly look forward to passing on your kind words to the team.

May I thank you for your additional observations with regards to our childrens menus; this is most helpful as we look to improve our guests experience and I shall certainly pass this on to the relevant colleagues to address.

We look forward to having the pleasure of welcoming you back to Fairmont St Andrews in the future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scotland, United Kingdom
Level Contributor
161 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 22 April 2014

Stayed here for 2 nights in a deluxe sea view room which was very large and comfortable, check in was exceptionally quick due to being a President member as they had all our details at time of booking direct with hotel. had a very good swim in the hotel pool did not try spa as not into them.

Food in the new Italian restaurant was a big disappointment seamanly it was only open 2 weeks and they have not got it working just right as we were on DBB had to eat both nights 2nd night was a disaster wife had to send main course back twice due to being cold, don't know why they did not have the Scores restaurant open during the Easter holiday as the hotel was very busy,there is another restaurant down at the clubhouse which is 400-500m away they do have transport to take you there but on a wild night not very encouraging.

On checking and telling them about our experience at dinner I think there are going to be changes to the eating arrangements.

But all said a great hotel and super friendly staff

Merc

Room Tip: sea view worth it
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank merc43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louise_Bennet, PA to General Manager at Fairmont St Andrews, responded to this review, 24 April 2014
Thank you for taking the time to post a review on Trip Advisor following your recent experience at Fairmont St Andrews

I am delighted that you enjoyed your overall experience with at Fairmont St Andrews and that you left with such a positive impression. I do believe that this is without a doubt thanks to our staffs professionalism and dedication and I shall certainly look forward to sharing your kind words with them.

I am truly sorry however to learn of your dining experiences. Our guests feedback is important to us as we continuously look to improve our guests experience and I shall pass on your comments to the relevant colleagues to address.

I do hope we have the opportunity of welcoming you back to Fairmont St Andrews in the future where we can demonstrate our usual high standard of service.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fairmont St Andrews

Property: Fairmont St Andrews
Address: St. Andrews Bay, St Andrews KY16 8PN, Scotland
Phone Number:
Region: United Kingdom > Scotland > Fife > St Andrews
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in St Andrews
#3 Family Hotel in St Andrews
#3 Romantic Hotel in St Andrews
#4 Luxury Hotel in St Andrews
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Fairmont St Andrews 5*
Number of rooms: 209
Reservation Options:
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Also Known As:
Fairmont St Andrews Hotel St. Andrews
St Andrews Fairmont
Fairmont St Andrews Scotland

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