Myself and my boyfriend booked a room at the Glasgow City Hotel for Valentines night as we fancied a nights break and the reviews had seemed good. However we were really very disappointed. On arrival we were issued a room downstairs which as we suspected was a basement room - it was darker in the room than outside, the bathroom was damp and the 'window' (for want of a better word) would have been useless as an emergency exit in case of a fire. The room was dingy and claustrophobic so I swiftly went back upstairs to ask for another room. The gentleman who seemed to be the manager obliged and on initial view our new room was much better. It still lacked a view (window looked onto 4 brick walls) so it was still much darker than I'd have liked and although the room was larger, on closer inspection there were niggly flaws. One of the sets of plug sockets was faulty, the ironing board had a dodgy red stain on it that looked like melted wax, the window was filthy, the bathroom door didn't stay shut unless it was locked, the mattress on the bed was only covered with a flimsy sheet (there was no mattress protector or fitted sheet), the pillows were really heavy, the TV randomly came on and off as it pleased and had only 3 channels available. The room was incredibly warm too (even with the radiator off and the fact that it was snowing outside) which added to the grand total of 2 hours sleep that myself and my boyfriend each got in the end. The floorboards were unbelievably creaky (although I understand with an old building that some creaking is to be expected) however we heard every single noise going through them all night even with me wearing earplugs! Luckily we didn't get breakfast there as by the morning we were both so enraged that we wouldn't have wanted to stay there any longer. I wouldn't recommended this as a good place to stay, you're better off in a Premier Inn,
I stayed in this hotel last weekend, as Iwas looking for a good value hotel, close to the centre. I was not disappointed. A short walk from the city centre, this hotel offers great value for money, rooms are double the size of a standard Travelodge room for the same (or even cheaper) price. Staff are friendly and welcoming, breakfast is vast and full of choice, the hotel is just lovely. It was an all-round great experience and I would stay back there again in a heartbeat.
Very small rooms, No dinner room. Staff very helpfull during all the 6 nights.
I found my room not very cleanead and the menu from the restaurant was really short.
A lot of noise during all nights as the walls are papper thin.
My family an I stayed one night at the Best Western Glasgow City Hotel. The price of a family room was just £60 B&B for 4 people which I thought was great value. Very welcoming staff who couldn't do enough for you, whether it was taking our suitcase up three flights of stairs without prompting or booking a taxi they were happy to help. Huge family room to lounge around in and concierge room service which was most welcomed after a long journey. Limited range of warm breakfast items available but plenty of continental options. Would definitely recommend this hotel to anyone on business or pleasure.