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“Great Room with a View & Great Service !!!”

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BEST WESTERN Glasgow City Hotel
Ranked #59 of 96 Hotels in Glasgow
Oshawa, Canada
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Great Room with a View & Great Service !!!”
Reviewed 18 April 2014

From the word go with Grant checking us in , I knew this would be great . Excellent staff , great location . large room with a view of the slate tiling on the next roof over . I admired the workmanship . Absolutely great service & room . Highly recommend !!

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank iangetoverhere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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668 reviews from our community

Traveller rating
    138
    263
    169
    56
    42
See reviews for
62
256
89
137
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (117)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Livingston, United Kingdom
1 review
Reviewed 18 April 2014

I have stayed here twice this year and been impressed with the set up of the rooms and cleanliness, my first visit the receptionist was not very helpful. However, my second visit the receptionist was very welcoming and a great help to us as we're not from Glasgow. We had a room for four, which was very spacious however things such as only having two mugs for coffees and radiators that didn't work (the room was very cold!!) let it down. Also, there is a very nice front room at the hotel, but you can get hotels for the same price if not cheaper that have a bar or even a coffee machine here where as there was not this option here. I would stay again at this hotel, but there is definitely better options for the same price with more facilities and essentials.

Room Tip: family rooms are huge!
See more room tips
  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 93Emma-HB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
uk
Level Contributor
69 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 20 March 2014

Not a great start when I was told that I had turned up too early to check in at 1200 and that there was nothing that could be done before 1400. To be fair there was a room that became available shortly after which I was given, a fairly cramped and gloomy one with a view of a wall through a small high window (220). Don't accept it if you are offered it.

I certainly don't understand the gushing reports of reception staff. They were not in evidence on this visit, however they were perfectly fine.

Breakfast was a buffet and, while not extensive, was good. There was a English option as well as cereals, a little fruit and a few croissants. There is a bean to cup coffee machine.

Location was good and central. There is a reasonable selection of restaurants to the north and
theatres too.

Price was nothing to write home about at nearly £110 for a poky room free from any view.

Cleanliness was good.

A good complimentary wifi connection is available as is tea and coffee. There is a small fridge provided too.

Noise was acceptable but not great. You I could certainly hear the corridor traffic and street noise was ever present as the window had to be kept open to prevent overheating. There is no thermostat and only a rather over enthusiastic Victorian radiator.

The bathroom was good and clean, although the ventilation was nonexistent from the hopeless ceiling extractor fan.

So, it's fine but not special. It has lots more charm than a Premier Inn, but is not what some reports rate it as. Perhaps a better room would have improved my rating, although if this is representative of the others then you might want to consider a stay at her majesty's pleasure as better value. Don't turn up before 1400. It's against the rules! Caveat Emptor.

Room Tip: Don't accept 220!
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  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dlbUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belfast, N Ireland
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 16 March 2014

I booked this hotel online for a two night business stay. It was clean, the staff were efficient and very friendly, and the room was excellent. The breakfast was self-service and the food was of excellent quality. I would recommend this hotel for others looking for a value-for-money, quality stay in Glasgow.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western GB

Helpful?
Thank Damien H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bath, England, UK
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 13 March 2014

The minute i arrived the staff made me feel like at home. Especially Joe in reception who should be awarded a medal for great customer service. The breakfast was great and they even accommodated my vegi sausage request. Rooms spotless and comfy. SECC 5 mins away in a taxi. Pubs and restaurants right on your doorstep. Great little hotel with great staff. Thanks Debbie from Bath

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Flanders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Glasgow City Hotel

Property: BEST WESTERN Glasgow City Hotel
Address: 27 Elmbank Street, Glasgow G2 4PB, Scotland
Region: United Kingdom > Scotland > Glasgow > City Centre
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
Ranked #59 of 96 Hotels in Glasgow
Price Range (Based on Average Rates): £
Hotel Class:3 star — BEST WESTERN Glasgow City Hotel 3*
Number of rooms: 40
Reservation Options:
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Also Known As:
BEST WESTERN Glasgow City Hotel Scotland
Glasgow Best Western

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