We had originally booked to stay for 2 nights at this hotel. However, we had to pay for another hotel for our 2nd night as our experience here was so bad we could not bear another night in this hell-hole. For a start, the hotel room smelled of an awful odour which cannot be described. It was so bad that we had to go out and buy new clothes as our packed clothes smelled badly of this stench. The room was tiny! For it being a twin room, there was a bunk bed with hardly any room to move around. The person on the bottom bunk was unable to view the tv as it was too high up on the wall and too close to the beds. The blinds on the window would only close half way down, making us very uncomfortable. There was a large gap under the door of our room which also made us feel uneasy. The ceiling tiles were broken. The tacky, cheap wardrobe shook badly when we tried opening it. There were exposed pipes in the bathroom, a badly bashed bin, and all the surfaces in the bathroom felt extremely grimy. We had to ask for the bedsheets to be changed as they had other people's hairs on them, and appeared dirty. However, when asked to do this the reception staff were very rude to us and basically accused us of dirtying the sheets!!!! In fact, they stated they would check their CCTV to check how many people we had in our room!!! Finally, there was loud music coming from somewhere which kept us awake until at least midnight. We have stayed in alot of hotel rooms and have never, ever been forced to write a review to warn others of the conditions awaiting them. In fact, this is the first review I have written as I feel this hotel does not deserve to be called a hotel. No hygiene, no hospitality, no cleanliness, no standards....hopefully no more guests.
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- Also Known As:
- St. Enoch Hotel Glasgow, Scotland