I reviewed Blythswood back in 2010 and have been back many times since then, last time was Saturday 1st June. I have to say I think I was too hard on the place in that first review, but my feelings on the corridor areas away from main reception remain the same, they are nothing special and not exactly what I think of when I think five star. They’re not bad, as in dirty or worn etc, just as I say, nothing special.
I have to temper that with saying the public areas really are special though, very nicely done from the main reception through to the restaurant and the upstairs bar which is beautiful.
However, I have to say on every visit to Blythswood there’s always something amiss or wrong in my room. Be that light fittings with the insides hanging down, badly cleaned sink or TV on the fritz. In fact the badly cleaned sink is getting to be a staple of my stays and the TVs have always been a little temperamental. The sound system that plays throughout the room and bathroom too, I’ve never had explained to me how to adjust the volume or ever managed too – don’t know if that’s me or drained batteries in the controller each and every time? Oh, and on one memorable stay last autumn, the key card didn’t work and I had to be given a cut key to use to lock and unlock my room door – oh and separator door to the toilet was missing! You could see the hinges etc but the door just wasn’t there – there in all the other rooms of this type I’d been in, but missing in that one. When I queried it I was told it was a “feature” and when I said I’d been to the hotel many times and never noted this feature previously was told that some rooms have a separator door to the toilet and some don’t – so I just got flannelled. Like the time with the TV on the fritz, the maintenance man tried every which way, shaking and fiddling with cables, and finally something ‘clicked’ and it came on. That was it ‘fixed’ apparently. Thereafter throughout my weekend I had to play that game with the TV whenever I switched it off to go out and come back in. Sometimes it came on within a couple of tries, sometimes I was stood there at this for 15mins trying to get it to work. Just as I say, there’s always something amiss, which there just shouldn’t be.
The breakfast I was hard on in that first review remains adequate. Nice enough, OK, but not really worth the price unless it’s part of your room rate. Was memorable last breakfast as a couple beside us were getting great apologies on how slow their order had been to complete. I didn’t have that complaint but that was obviously their “always something” moment for Blythswood.
The staff are great and very helpful I’ve found. There’s a chap who looks after the door and other things, who’s very friendly and always good chat. The service in the restaurant and bar is excellent, and is a nice experience to dine and drink there, would definitely recommend there…oh and just remembered at Christmas, ate in the restaurant and the knives weren’t all that clean and our order for steaks were incorrectly taken: I got rare when I asked for well done my partner vice versa. Given that we'd ordered different steaks, couldn't really just swap the plates round! So again, there is just always something amiss with the place, never 100%. – but it’s getting to be that I expect it, and it’s never that annoying (well sometimes like the missing door and TV it is), place isn’t Fawlty Towers or anything(!), I still recommend it, but it just is what it is, and I forgive it because what it does get right is 90%+ of it, and makes up for it. But I’ve never had the fabled "perfect" stay as yet :) Thus I can’t give it 5 stars, on average it makes four, but it is a five star setting.
- Official Description (provided by the hotel):
- Blythswood Square is more than a hotel and is an exciting addition to Glasgow's city centre. Not only does it have 100 stunning guest rooms but it also houses an amazing spa, restaurant, salon bar and private event areas, a true 5 star proposition. ... more less
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- Also Known As:
- Blythswood Square Hotel Glasgow
- Blythswood Square Glasgow, Scotland