We have stayed in the hotel 3 or 4 times before so knew exactly what to expect in staying at the Blythswood. I did debate on booking whether to book a classic or wee classic however give the amazing bath in the classic I opted for that room.
We arrived and were give a room on the floor below reception (room 110) which looked very nice. We went to park the car and return to the room however within a few minutes back in the room we could feel how humid the room was. I am not sure if it is because it is so close to the spa but it was very unpleasant. I think this is how it normally is as the floor in this room had no carpet, instead having laminate on the floor. I called reception to explain that we couldn't stay in the room. I explained that my partner has had a collapsed lung in the past and could feel it in his breathing and could we be moved. It wasn't a problem and the concierge (Ian) was sent over with a new room key to move us. We were moved to 361 however it was clear when we arrived that this wasn't a classic, but instead a wee classic. This was apparent in the size of room and the smaller bath.
I need to mention Ian again, he was excellent. Very friendly, professional and a credit to the hotel.
I again phoned reception to say that this wasn't a classic room. I was advised that it was and that all the classic rooms are different sizes due to the older nature of the building. We were however moved again by Ian to 307 which was exactly what I expected. The classic rooms are of a great size with a nice big bathroom and large bath. I noticed that the sinks in the bathrooms have been replaced which is a good move. More care should perhaps be taken to the cleaning of the lampshades in the toilet which hadn't been dusted for a while I think!
I think the sign of good service is how things are handled when things go wrong. The initial room issues did not detract from a great stay.
I would like to pick up on one point however.....my partner and I went out for dinner and returned to the hotel thinking we could get a glass of wine and dessert in our room! However on calling room service at 11.05 I was advised that the pastry chef finished at 11 and only the room service menu was available which did not include desserts. With all respect to the pastry chef, I am sure someone could have cut a slice of cake and added some ice cream.
Although the room was close to the lift, I can't say this disturbed our sleep as mentioned by other reviewers. The bed is very comfortable and the room location very quiet. Breakfast was also excellent as usual.
Again a great stay and look forward to returning.
- Official Description (provided by the hotel):
- Blythswood Square is more than a hotel and is an exciting addition to Glasgow's city centre. Not only does it have 100 stunning guest rooms but it also houses an amazing spa, restaurant, salon bar and private event areas, a true 5 star proposition. ... more less
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- Also Known As:
- Blythswood Square Hotel Glasgow
- Blythswood Square Glasgow, Scotland