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“Great Funky hotel in a great location”
Review of citizenM Glasgow

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citizenM Glasgow
Ranked #10 of 93 Hotels in Glasgow
Certificate of Excellence
Reviewed 23 October 2012

We were attending a friends wedding in Glasgow and chose this hotel for a great location and price.

The rooms were really funky and the bed was very comfy. I may have to find an excuse to come back to Glasgow just to stay here.

  • Stayed: October 2012, travelled as a couple
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Thank EdinburghSuz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,544 - 3,550 of 5,198 reviews

Reviewed 22 October 2012

on a visit to see relatives we stayed at the citizenM hotel and had a great time the room was very comfortable and fun.with all the gadgets you could wish for films and music free and loads of them to watch the staff could not do enough for you and were all very pleasant it was a pleasure to stay and would do so again

  • Stayed: September 2012, travelled as a couple
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Thank spudNeath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 October 2012

Located in the city center, this is a great hotel that has really thought about the details. Focussing mainly on "weekend-break" travellers, it has a beautifully designed bar/lounge/breakfast area with food and drinks available 24/7. Efficient check-in and out and very friendly staff. The rooms are small but efficiently laid out and well thought through. Great shower, nice bed (though only accessible from on side), large safe, and free movies. Breakfast is freshly made and good too. Looking forward to staying in their Amsterdam branch and future ones in Paris and New York. A winner.

  • Stayed: October 2012
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Thank nucool24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2012

Excellent value for money.Loved the design of the hotel.The decor is ultra modern,stylish and quirky! Staff were very friendly and helpful and seemed to enjoy working there.
Rooms were great . largest, comfiest bed ever! Location is ideally situated right in the centre of the city.
The food was seriously overpriced but with so many eating places only a short stroll away that was not a problem.
Would highly recommend this Hotel for anyone having a city break in Glasgow.

  • Stayed: October 2012, travelled as a couple
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Thank sandieFifeScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2012

Great bed, shower, tv, wifi etc all in reach of city centre. No noise and good city views. Friendly helpful staff, trendy lounge with loads of coffee table books, funky furniture and good atmosphere. Would definitely use CitizenM next tine in Glasgow. Highly recommended for the discerning traveller.

Room Tip: No shower hat but great shower gel
  • Stayed: October 2012, travelled as a couple
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Thank Jane S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2012

For the price paid this hotel ticks almost every box. Firstly, location was great, very central with good parking nearby at £10 for overnight stay. Self check-in is quick and easy with no queuing no form filling and no unnecessary interaction with hotel staff. The rooms are beautifully designed and well equipped with large comfy bed, great tv with good selection of channels and free movies and one of the best showers I have ever experienced. The canteen downstairs has a good range of drinks and snacks and the breakfast (served until 11 on Sunday) was really nice with excellent coffee. Check-out was again quick and seamless.

CitizenM, in comparison to similarly priced hotels, may have smaller rooms, less storage, fewer room facilities (tea/coffee,bath,desk) however it delivers the essentials with far superior efficiency and quality. A lot can be said for a spotlessly clean room, great bed, thick fluffy towel and great shower.

With its clean, contemporary and ergonomic design this hotel sets a new benchmark for affordable city centre accomodation. The automated self service style cuts out the human interaction many travellers may welcome for advice, directions etc, however with further evolution and development I think the hotel could overcome this with a more comprehensive interactive system within the room itself...

...all other hotels had better raise their game

  • Stayed: October 2012, travelled as a couple
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Thank Darren S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 October 2012

I confess that my first impressions of the Citizen M weren't sensational...the "self check-in" (not to mention the fact that after two nights we still hadn't had a single word of interaction with a staff member), the cheeky early check in charge of £14.95 (with a charge of £2.50 added for paying with your card - though there's nobody to pay cash to!), and our first glimpse of the room leaving us exclaiming over how tiny it was.

Having said all of that, the bed was wonderfully comfortable, though it can only be accessed from one side, the rain shower was fabulous, and my partner LOVED the gadgets for controlling the lights, blind, temperature and telly.

I've very mixed feelings about this hotel - I love the design, I love the bed, and the location is great - but there's no storage in the room, no service from the staff and the little extras come at rip-off, Ryan-Air style prices.

Will I be back? I don't know.

  • Stayed: October 2012
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Thank LittlestHobo79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 25 October 2012

Hi "LittlestHobo79",

Thank you for staying with us, and for sharing your review with fellow travellers on TripAdvisor.

I'm happy that you enjoyed your experience in overall and I hope you will allow me to walk through some of your observations.

Paying for WIFI, movies, uninspiring décors and overpaying for services one doesn't need, while standing in queue at a front desk only to be greeted by receptionist mostly focussed at their own workload, isn't what guests are looking for in 2012. We started citizenM with a clean paper sheet and created a hotel for today's traveller. While you won't see a reception staff at citizenM, Ambassadors are always available to help with anything concern your stay in Glasgow, they can be found in the living rooms downstairs and by dialling 001 from your room telephone.

Checking-in time from 2PM and paying with a debit card, there are no extra costs to guests. The early check-in charge compensates the extra housekeeping staff needed to clean rooms earlier in the morning. While you are able to check-in using a debit card without any charge, credit card companies and visa debit charge commission over payments, hence the both charges.

That said, we believe everyone must have access to free-fast-reliable Wi-Fi, free movies on demand, Skype phone rates in the room, 24/7 food & beverage outlet, enjoying the comfiest bed you can sleep in and an amazing shower.

All the best,
citizenDiego

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about citizenM Glasgow

Address: Corner of Hope Street 60 Renfrew Street, Glasgow G2 3BW, Scotland
Phone Number:
Region: United Kingdom > Scotland > Glasgow > City Centre , Cowcaddens
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#1 Romantic Hotel in Glasgow
#4 Luxury Hotel in Glasgow
#5 Business Hotel in Glasgow
#11 Family Hotel in Glasgow
Price Range: £71 - £151 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — citizenM Glasgow 4*
Number of rooms: 198
Official Description (provided by the hotel):
Situated in Glasgow's city centre and Theatre District, citizenM Glasgow offers affordable luxury in the form of 198 modern non-smoking rooms. Enjoy free Wi-Fi in the entire hotel, free movies, high pressure rain showers and luxurious linens on an XL king-size bed; contemporary Vitra lobbies for work and play with free iMac access, and a 24/7 on-site eatery and bar to quench every hunger and thirst. CitizenM Glasgow also boasts SocietyM, which provides one-of-a-kind creative meeting spaces for 2 to 18 people, a larger screening room, audiovisual equipment, and reliable Wi-Fi. ... more   less 
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Also Known As:
Citizenm Glasgow Hotel Glasgow
CitizenM Glasgow Scotland

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