I stayed here about a week ago with a friend.
The hotel is certainly in a perfect location & the bar/lounge areas are very modern & comfortable. The bar staff are also very friendly & couldn't do enough to help.
My issue lies with the bedroom (room 615). Our first impression of the room was that it was lovely however, on closer inspection the room was not upto standard, or at least not the standard I would expect for £118.00 a night. There was a large rip in the duvet cover (I noticed it immediately after unfolding it from the centre of the bed so the housekeeping team would definitely of seen it), the floor was very dirty & the bin had not been emptied since the previous guests had departed...I will not mention what this contained although I will say it was NOT pleasant.
After out departure, I received an email asking me to fill in a questionnaire or alternatively send an email to the manager should anything need immediate attention. I wrote about my disappointment in both of the above & have still not received a response. It certainly seems that once you leave the hotel they are no longer interested in their guests.
At present, I will not be returning or recommending this hotel to others.
- Official Description (provided by the hotel):
- Situated in Glasgow's city centre and Theatre District, citizenM Glasgow offers affordable luxury in the form of 198 modern non-smoking rooms. Enjoy free Wi-Fi in the entire hotel, free movies, high pressure rain showers and luxurious linens on an XL king-size bed; contemporary Vitra lobbies for work and play with free iMac access, and a 24/7 on-site eatery and bar to quench every hunger and thirst. CitizenM Glasgow also boasts SocietyM, which provides one-of-a-kind creative meeting spaces for 2 to 18 people, a larger screening room, audiovisual equipment, and reliable Wi-Fi. ... more less
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- Also Known As:
- Citizenm Glasgow Hotel Glasgow
- CitizenM Glasgow Scotland